Good reminder on why you should always purchase products on a credit card that offers the "double manufacturer's warranty up to a year" policy if you aren't planning to get AppleCare; you will at least be covered for the year 2 "out of warranty" repairs if something comes up.
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Apple Offering $50 Credit to Customers Who Paid for iPhone 6 and Later Battery Replacements From January to December 2017
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A little off topic, but which cards offer that? There are some associated with some stores and purchases there, as I recall, but not sure if there's that much more beyond that.
Here in the UK, at least, we have ‘section 75 protection’ whereby the credit card company is equally liable along with the retailer if something goes wrong.
Up here (Canada), both my bank CC and my Costco CC offer warranty protection. Check the fine print; it's not always something they promote.
interesting - i got 2 emails from apple. first one was in the middle of the night last night stating that they identified me as someone who bought a battery in 2017. 7 hours later i got another email saying the $50 refund was processed but that it will take 10 days to show up.
this was a new battery for an iphone6 before the throttling really hit (i was hanging back on ios10 and would have stayed there except for the fact that in march 2018, someone gave me an apple watch running watchos4, and i had to upgrade to ios11 to make it work with my phone. ios11 really wrecked my phone's performance even though i had a battery from october 2017 with about 200 cycles on it.)
getting apple to replace that battery in october 2017 was like pulling teeth. i had to make 2 visits (prior in september 2017) and then had to escalate the 2nd time to convince them to replace the battery. my issue at the time was short battery life; since the battery had 700+ cycles, in the end they deemed it worthy of replacement.
glad to get $50 back. this feels like they are trying to stave off a class action lawsuit to me.
this was a new battery for an iphone6 before the throttling really hit (i was hanging back on ios10 and would have stayed there except for the fact that in march 2018, someone gave me an apple watch running watchos4, and i had to upgrade to ios11 to make it work with my phone. ios11 really wrecked my phone's performance even though i had a battery from october 2017 with about 200 cycles on it.)
getting apple to replace that battery in october 2017 was like pulling teeth. i had to make 2 visits (prior in september 2017) and then had to escalate the 2nd time to convince them to replace the battery. my issue at the time was short battery life; since the battery had 700+ cycles, in the end they deemed it worthy of replacement.
glad to get $50 back. this feels like they are trying to stave off a class action lawsuit to me.
We just got the email - Apple refunded us $50 for our battery replacement we had to do on my wife's phone last year. Very cool. 
What does this mean? Like they WON’T actually give you the $50? How is it a PR stunt? Would you rather them not announce it? How could they announce it without you being so cynical?
Don’t give $50, they should be compensated people.
Give the $50, oh it’s just PR stunt.
Apple can’t win with you people.
I just call people out when they are acting unreasonable.
I own part of AAPL, so I'm not just "defending" them without some sort of reason. I defend truth and I do have an interest in Apple operations.
I own part of AAPL, so I'm not just "defending" them without some sort of reason. I defend truth and I do have an interest in Apple operations.
I own AAPL...so what's your point? Of course you're defending corporate interest...not public' interest.
I’m defending them because Apple did a good thing here and I’m proud of the decision the company I own made.
You've mentioned before you work in finance crunching numbers and not in product, so it's clear you don't understand why someone would call this a PR stunt.
PR stunt does not mean that they won't give you the $50, nor is it always a bad thing. PR stunt means it's advertising ... usually in good faith to promote awareness. In recent cases with Apple products, it seems it's after some sort of defect in their supply chain. For the cynics, this gives them a "I knew it" feeling. And for the people that don't follow Apple products, it usually builds some trust back in Apple for their "quality".
I know what he meant...I wanted him to answer because I’m making the point Apple is damned if they do, damned if they don’t.
I crunch no numbers anymore, so I’m rusty. I look at reports the actual smart people people together and make decisions for my team.
I think this feels like a PR stunt because it's a reaction to negativity that came first, Not an immediate action to prevent the bad news. To me it comes down to intent of the action
if Apple released a presser that said "we discovered a design issue that leads to premature battery failure and will be offering free $50 towards repairs", that would have been seen as a good will gesture and very positive of Apple's decision making process.
That isn't what happened in any shape or form. Apple only did this after a long process that came after they were caught lying about something, then consumer psuh back, with threatened lawsuits. So to come out After all that, then release the rebate program after people shouted loud enough, doesn't really show a company trying to do whats right, but a company trying to LOOK like it's doing whats right. That's a PR stunt.
Then it’s a great PR stunt. Well done Apple. Those who will still “hold a grudge” this won’t make a difference, but the others won’t see through apple’s well crafted plan./s
We just got the email - Apple refunded us $50 for our battery replacement we had to do on my wife's phone last year. Very cool.
Let me guess: Thanks for choosing Apple. We're confident you will appreciate our $50 payback arrangement almost as much as we appreciate your $2800 investment in our quality products. Never mind the difference, we'll handle that for you.
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For anybody who cares, I did end up getting a rebate of just slightly under $50 US.