Apple Offers a Temporary Workaround if the Home Button Fails on an iPhone 7

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Oct 15, 2016.

  1. MacRumors macrumors bot

    MacRumors

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    #1
    [​IMG]


    With the introduction of the iPhone 7, Apple did away with the classic click-mechanism home button in favor of a "solid-state" pressure sensitive one that uses haptic feedback to mimic traditional button presses.

    The programming that controls the Taptic Engine-powered feedback is deeply integrated into iOS 10, so much so that it appears Apple's latest iPhone is able to automatically offer a temporary workaround when its diagnostic software senses that the technology is playing up.

    [​IMG]

    MacRumors forum member 'iwayne' shared the above picture of his iPhone 7 display after the device unexpectedly turned itself off while charging and the haptic feedback began malfunctioning after a restart. A dialog prompt warns that the home button is in need of repair, but presents an alternative onscreen home button for temporary use until the phone has been turned in to Apple for servicing.

    MacRumors has previously noted that the Taptic Engine can become unresponsive if the OS freezes, which forced Apple to change the reset process for the iPhone 7 series. Apple has also apparently safeguarded against instances when the button's haptic sensor system breaks completely, but whether or not its failure rate is any better than a physical button remains to be seen.

    Rumors suggest Apple will ditch the iconic home button entirely for next year's "iPhone 8" in favor of one built directly into an edge-to-edge display, but it's unclear if Apple intends to implement the same button-based recovery methods for instances in which devices freeze or stop responding completely.

    Article Link: Apple Offers a Temporary Workaround if the Home Button Fails on an iPhone 7
     
  2. A7ibaba macrumors regular

    A7ibaba

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    #2
    I guess you will prolly need to hold volume up and down simultaneously for 10 sec.
     
  3. Adam Warlock macrumors regular

    Adam Warlock

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    #3
    Just one more point of possible failure that will end up frustrating customers. The car manufactures began using touch controls for volume, temperature, etc a few years back until, unsurprisingly, they started returning to physical buttons shortly thereafter. Software is much more prone to bugs than hardware failure. Physical buttons are best in many instances!
     
  4. Douglas B macrumors regular

    Douglas B

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    #4
    I firmly believed that the new Home button had no 'moving parts' and would therefore be less prone to failure.

    I hope we get to hear back some details on the fix for this.
     
  5. djcerla macrumors 68000

    djcerla

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    #5
    The physical button of the iPhone has constantly been a point of failure, to the point that in Far Eastern countries often it isn't used at all to preserve the resale value (they use Accessibility features instead).

    In the car, touch controls are bad for a completely different reason: because you can't find them without looking.
     
  6. Hanzu Lao Suspended

    Hanzu Lao

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    #6
    Can't say that iPhone 7 release is stellar either. Plenty of issues here as well. Kinda happy mine hasn't arrived yet.
     
  7. djcerla macrumors 68000

    djcerla

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    #7
    If it hasn't arrived yet, how can you have issues there?
     
  8. smacrumon macrumors 68030

    smacrumon

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    #8
    It's good to have a fallback, but the aim is to never need a fallback. Why is a device so new already popping up such errors? iPhone 7 is truly an experimental device release. Looking forward to 2017's all new device.
     
  9. Sunny1990 Suspended

    Sunny1990

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  10. Hanzu Lao Suspended

    Hanzu Lao

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    #10
    I didn't say i have, did i? In general, overall people are having plenty of issues.
     
  11. chr1s60 macrumors 68000

    chr1s60

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    #11
    Well at least there is a built in temporary fix. Hopefully this isn't something people will have to deal with often. I have been impressed with the performance of the home button so far.
     
  12. Adam Warlock macrumors regular

    Adam Warlock

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    #12
    Never heard that. Why would people in the Far East be more sensitive to preserving their home buttons than in the West?
    That's one reason, certainly, but it's also because of higher failure rates & poor feedback.
     
  13. iTom17 macrumors 6502a

    iTom17

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    #13
    True. I was afraid that it was gonna fail sometimes, because the Taptic Engine sometimes failed to provide feedback when using 3D Touch (especially with Quick Actions). But so far it has worked remarkably well! Really loving the new home button. It's sad to see it still had its failures for some people, though.
     
  14. Baumi macrumors regular

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    #14
    On the other hand, software buttons don't suffer from fatigue due to mechanical stresses, and if they do have bugs, those can be addressed via OTA updates instead of hardware repairs.

    Edit: Of course, should the sensor turn out to be faulty, people would still need to bring in their phone for repairs- but that would be a hardware issue again.
     
  15. marvz, Oct 15, 2016
    Last edited: Oct 15, 2016

    marvz macrumors 6502a

    marvz

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    #15
    You know how many iPhone 7's have been sold, right? Millions. If only one of 1 million iPhones has this problem it means 0.0001 %. But yeah this iPhone is such an experimental device. Please stop posting this nonsense.
    --- Post Merged, Oct 15, 2016 ---
    Then don't post such arguments if you don't know nothing. iPhone's old physical Home Button is the part that has to be repaired the most.
     
  16. keysofanxiety macrumors G3

    keysofanxiety

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    #16
    This is properly clever. It also demonstrates just how much thought Apple put into designing the new home button. Not only how it functions when it goes right — but what happens when it goes wrong.
     
  17. Dagless Suspended

    Dagless

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    #17
    Hah, love the wording. "Temporary workaround" "playing up". You can just say if it's broken. Apple won't punish you that much.
     
  18. smacrumon macrumors 68030

    smacrumon

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    #18
    Two things, it's barely one month since the device was released and there is a problem, one customer's experience here could represent hundreds around the world. The device knows there's a problem but and it is telling the the user they may be a problem. From a design point of view, it is a confusing user experience.
     
  19. Kajje macrumors 6502a

    Kajje

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    #19
    Hahaha yes they do that in Asia also. I had issues with my iPhone 4 home button but never had it with any iPhone after that.
     
  20. apolloa macrumors G4

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    #20
    Yes that's true, but many a games console owner would much rather have a physical button that the manufactures usually change back to physical buttons.
    But it's a bit odd with Apple as they replaced one physical part that wears down with another, the haptic engine. I guess they don't the calculations and reckon it will last longer? At least they have provided a backup though with this software feature.
     
  21. Appleaker macrumors 68020

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    #21
    This is cool but I really hope they don't go onscreen for the 2017 iPhone.
    They are extremely likely to have a bottom and top chin (albeit smaller) for this generation so I hope they don't do it.
    I would even prefer it on the side rather than onscreen.
     
  22. Adam Warlock macrumors regular

    Adam Warlock

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    #22

    For sure physical buttons suffer from mechanical stress, but these are less likely than bugs, and by the time the button has been 'worn out' you'll have long since changed to a new phone. ;-)
     
  23. Surftony macrumors member

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    #23
     
  24. Christoffee macrumors 6502

    Christoffee

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    #24
    Except Apple has the ability to release bug fixes very quickly. The car companies do not have this ability.
     
  25. Adam Warlock macrumors regular

    Adam Warlock

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    #25
    You should take your own advice. Can you provide a breakdown of iPhone repairs by type? I'd love to see where faulty button ranks.
     

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