Apple Offers Solution for 'Pairing Canceled' Error When Using Apple Fitness+ on Apple TV

[MacRumors]

Some customers attempting to use the new Apple Fitness+ workout service on their Apple TVs have been encountering a "pairing canceled" error when attempting to connect, and Apple on Friday shared a solution.

It appears the issue occurs when an Apple TV hasn't been properly added to the Home app, with Apple instructing people to follow these steps to fix it:

1. On Apple TV, go to Settings & AirPlay and HomeKit. You should see a red badge next to it.
2. Choose Finish Home Set Up.
3. Unlock your iPhone and hold it close to Apple TV.
4. Follow the instructions on the Apple TV to add the Apple tV to the Home app.

Those who are having this issue but do not have a red badge or an option to add the Apple TV to the Home app should contact Apple Support.

Apple Watch owners using Fitness+ with the Apple TV have also been running into a problem that causes the Apple Watch to disconnect in the middle of a workout, but this appears to be a separate issue. It's not clear what's causing these disconnects, and there appears to be no reliable fix at this time.

Article Link: Apple Offers Solution for 'Pairing Canceled' Error When Using Apple Fitness+ on Apple TV

 

[playtillyadrop]

I had this problem and the only thing that solved it was to unpair my apple watch and pair back with my phone and restore from back up. It now works flawlessly.

 

[robotica]

Nothing about it not working with Airplay though..

 

[Apple_Robert]

Users are getting a workout (having to re-pair the watch and other software gymnastics) before they even start Fitness+.

 

[himanshumodi]

Do we have workout reviews out yet? Am curious how these stack up against the other popular home workout videos, especially against insanity workouts

 

[williamyx]

Embarrassing how many problems there are for something that was in testing for about 3 months. Sometimes I can't tell if the issues I'm facing are bugs or MBA's playing around with the program

 

[williamyx]

Do we have workout reviews out yet? Am curious how these stack up against the other popular home workout videos, especially against insanity workouts

There are a few videos out (one from MR) but in my experience I feel like it is pretty good, although there needs to be better design regarding the design of HIIT because it isn't executed very well (e.g. cooldown still leaves me very very sore).

 

[centauratlas]

Do we have workout reviews out yet? Am curious how these stack up against the other popular home workout videos, especially against insanity workouts

Shaun T is great and the Insanity plus T25 are very motivating. My wife uses them a lot.

We did look at the Apple Fitness one's yesterday and they looked pretty good. We didn't do the free trial yet (she got a new Apple watch for Christmas), but we'll probably do it next weekend. The bits you could see looked good though.

It would be cool if they brought Shaun T on board for Apple too.

 

[pmeisman]

I had this problem. I restarted my Apple TV and it cleared it right up.

 

[DotCom2]

I had this problem. I restarted my Apple TV and it cleared it right up.

I restarted both my ATV and Apple Watch and it's all working flawlessly now! YAY!

 

[Brad Smith]

Sadly this solution didn’t work for me. I’ve tried it multiple times.

 

[CasinoOwl]

I had this problem and the only thing that solved it was to unpair my apple watch and pair back with my phone and restore from back up. It now works flawlessly.

This worked for me, too. I reset my watch, keeping my cellular plan. Then I restored it from my iphone. Now Fitness+ works.

 

[LeeW]

Not had this issue, been working perfectly, done quite a few workouts so far.

 

[TimB21]

Can I use this while eating bon-bons in my recliner?

 

[Mick-Mac]

You know, there's something a little cringe-worthy about utterly busting your nuts in some exercise routine when the folks on the screen facing you have big Hollywood cheesy smiles on their face and aren't even breaking a sweat...

 

[matrix07]

Users are getting a workout (having to re-pair the watch and other software gymnastics) before they even start Fitness+.

Why would Fitness+ require Apple TV added to Home though? Such a strange requirement.

 

[Apple Freak]

Why would Fitness+ require Apple TV added to Home though? Such a strange requirement.

I'm guessing that is how the Apple Watch pairs to the ATV. Probably done via HomeKit rather than a straight BT connection.

 

[Apple Knowledge Navigator]

Just gonna leave this here.

 

[Apple_Robert]

Why would Fitness+ require Apple TV added to Home though? Such a strange requirement.

That is a good question. I think @Apple Freak is correct with his possible answer.

 

[Apple_Robert]

I'm guessing that is how the Apple Watch pairs to the ATV. Probably done via HomeKit rather than a straight BT connection.

I think you may be correct. I tried connecting my watch to Apple TV directly and never could get it to work.

 

[Apple_Robert]

Just gonna leave this here.

View attachment 1698295

The videos remind me of ones shot in the 80s (eg. Denise Williams). The Fitness+ videos are very poor quality (in many different ways).

 

[matrix07]

I'm guessing that is how the Apple Watch pairs to the ATV. Probably done via HomeKit rather than a straight BT connection.

When I heard the reviewers say you have to bring the watch close to TV I thought it would sync via Bluetooth but you could be right.

 

[DeanL]

What fixed it for me was signing out of everything on the Apple TV then signing back in.

 

[teknikal90]

All these complications would be completely fixed if only they’d just let the video be shown via airplay.

 

[icwhatudidthere]

You know, there's something a little cringe-worthy about utterly busting your nuts in some exercise routine when the folks on the screen facing you have big Hollywood cheesy smiles on their face and aren't even breaking a sweat...

Those are just pretty screen shots. By the end of the 30 minute videos I've done, they're sweating more than me.