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Apple on iPhone 4 Reception: Signal Strength Display Issue Only, Software Update Coming
- Thread starter fruitbat04
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Why are so many of you whiners ignoring the fact that more than once Apple has said that the signal degrades when the phone is held a certain way? They said it on DAY ONE and people still said they weren't saying enough. Now they've said it again and people are screaming about them ignoring the problem.
Caps: THEY KEEP ADMITTING IT IN WRITING AND PEOPLE JUST AREN'T SEEING IT.
"To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design."
Read, people.
Caps: THEY KEEP ADMITTING IT IN WRITING AND PEOPLE JUST AREN'T SEEING IT.
"To start with, gripping almost any mobile phone in certain ways will reduce its reception by 1 or more bars. This is true of iPhone 4, iPhone 3GS, as well as many Droid, Nokia and RIM phones. But some users have reported that iPhone 4 can drop 4 or 5 bars when tightly held in a way which covers the black strip in the lower left corner of the metal band. This is a far bigger drop than normal, and as a result some have accused the iPhone 4 of having a faulty antenna design."
Read, people.
C.
I agree w/you post entirely, including the possibility of the delay of the White iPhone.
Care to weigh in on the 3G data drops/non working data on the new device vs. the 3GS. As this statement by Apple does not address that issue whatsoever.
I assume you have done some reading on this.
Thx
Actually those e-mail's really are not embarrassing apple now that the truth is out about them.
Boy Genius and the other blogs are are actually hurt by those because this shows that they don't check sources anymore and they are pros at yellow journalism appealing to the lowest common denominator
I upgraded from a 3g as well and have dropped calls in places I have never had a problem before (as in the day prior to my iPhone 4 activation). It is on the same hill heading to my house and I normally talk on the phone as I drive home. So far, the iPhone 4 drops calls every single trip. My 3g, not once in this location for the last year. This is while not holding the things and using my car's bluetooth. I don't know if I have holding issues, but for each of iphone 4 we got for the office, each has its own set of issues. One with a crackly speaker, one has intermittent network issues while the one next to it works fine, etc.
We could just be dealing with quality control issues where some phones have more issues than others.
This changes nothing. Again.
Great, so fixing the display issues will prevent the dropped calls too?
What a disaster. I'll probably end up returning mine too.
Great, so fixing the display issues will prevent the dropped calls too?
What a disaster. I'll probably end up returning mine too.
Nonsense
Apple says Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.
Tom says Upon investigation, I was stunned to find that the formula Apple uses to calculate how many idiots they think are out here is totally wrong.
Fixing the display so that bars indicate a false signal strength does not fix the dropped calls nor the poor call quality. Software cannot fix or compensate for a bad hardware design. You can tell me that AT&T is providing me poor signal quality (which is true fact) but the real fact is if I make a call while showing 4-5 bars and not holding the phone, I can talk uninterrupted & with complete clarity for an entire 20 minute conversation. Without moving from my location, but by holding the phone, the display shows a flatlined signal. I cannot connect many calls, I drop connected calls, and/or the entire conversation is broken up. Changing the display WILL NOT fix that problem. Listen to a portable radio with an external antenna and grab the antenna. The signal is interrupted by grounding the metal antenna and the radio produces poor sound or just static. The problem exists. Period.
While in my office or house (which, btw, has ALWAYS showed 4 bars on my 3GS in both locations and made calls with clarity and never dropped them in either location) the iPhone 4 shows 4 bars as well. The calls are successful AS LONG AS I AM NOT HOLDING THE PHONE.
Apple seems to think that they again are going to pull the wool over our eyes. Steve Jobs needs to man-up, take responsibility for this mistake, step up to the plate and FIX THE PROBLEM. This got past Quality Control. I am not happy about it but it happens. What I am pissed off about is that they are denying it and are looking to make it a casual issue by appeasing the masses with yet another mistake, hoping that the people will be gullible enough to accept it. Cmon Apple, I have become a loyal fan in the past year, switching from a PC to a Mac and from a Palm Treo to an iPhone. Dont treat me like Im an idiot. That I wont tolerate.
I am mad at myself for two things. 1) I know that holding an antenna without insulating myself from grounding it will produce poor signal. I grew up in a time when cars had aerials and we all had transistor radios with retractable antennas that you didnt touch when you were listening to them. Why that didnt cross my mind, Ill never know. 2) Selling my 3GS prematurely. I would gladly take my new iPhone 4 back to AT&T, cancel the new two year contract, and reactivate my (virtually flawless) 3GS. I would have to eat the $$ I spent on protection gear for my iPhone 4 but it would worth it. It would it also serve to re-teach me a lesson that I already knew NEVER buy a new product the moment it hits the market.
Apple says Upon investigation, we were stunned to find that the formula we use to calculate how many bars of signal strength to display is totally wrong.
Tom says Upon investigation, I was stunned to find that the formula Apple uses to calculate how many idiots they think are out here is totally wrong.
Fixing the display so that bars indicate a false signal strength does not fix the dropped calls nor the poor call quality. Software cannot fix or compensate for a bad hardware design. You can tell me that AT&T is providing me poor signal quality (which is true fact) but the real fact is if I make a call while showing 4-5 bars and not holding the phone, I can talk uninterrupted & with complete clarity for an entire 20 minute conversation. Without moving from my location, but by holding the phone, the display shows a flatlined signal. I cannot connect many calls, I drop connected calls, and/or the entire conversation is broken up. Changing the display WILL NOT fix that problem. Listen to a portable radio with an external antenna and grab the antenna. The signal is interrupted by grounding the metal antenna and the radio produces poor sound or just static. The problem exists. Period.
While in my office or house (which, btw, has ALWAYS showed 4 bars on my 3GS in both locations and made calls with clarity and never dropped them in either location) the iPhone 4 shows 4 bars as well. The calls are successful AS LONG AS I AM NOT HOLDING THE PHONE.
Apple seems to think that they again are going to pull the wool over our eyes. Steve Jobs needs to man-up, take responsibility for this mistake, step up to the plate and FIX THE PROBLEM. This got past Quality Control. I am not happy about it but it happens. What I am pissed off about is that they are denying it and are looking to make it a casual issue by appeasing the masses with yet another mistake, hoping that the people will be gullible enough to accept it. Cmon Apple, I have become a loyal fan in the past year, switching from a PC to a Mac and from a Palm Treo to an iPhone. Dont treat me like Im an idiot. That I wont tolerate.
I am mad at myself for two things. 1) I know that holding an antenna without insulating myself from grounding it will produce poor signal. I grew up in a time when cars had aerials and we all had transistor radios with retractable antennas that you didnt touch when you were listening to them. Why that didnt cross my mind, Ill never know. 2) Selling my 3GS prematurely. I would gladly take my new iPhone 4 back to AT&T, cancel the new two year contract, and reactivate my (virtually flawless) 3GS. I would have to eat the $$ I spent on protection gear for my iPhone 4 but it would worth it. It would it also serve to re-teach me a lesson that I already knew NEVER buy a new product the moment it hits the market.
It's called misdirection - get people looking at something so they're not focusing on what's actually going on.
For once, Apple has actually created something magical... a press release that misdirects most everyone in some other area hoping nobody notices that they didn't talk about the design flaw inherent to every iPhone 4, aka the redesigned antenna construction which is the actual cause of the problems that so many of us are having.
Sorry, I ain't buying it, and neither should anyone else - and I ain't talkin' about the iPhone 4.
Is that the case? Then why does apple's press release say it can be returned for a full refund?
they say "full refund". when I returned it, I got the full amount transferred to my bank account. no single cent missing
I just started a new topic on the proximity sensor bug because, quite simply, I think 99% of the people experiencing dropped calls are seeing the impact of the proximity sensor bug, NOT the complete loss of signal.
https://forums.macrumors.com/threads/958299/
Mark
Stop wih the silly spin it's just that your reception sucks. Return the phone and go to another os.
You'd better wait a little bit longer to get your IP 4. You never know what problems else this GREAT PHONE (?) has. This is not the Apple Apple fans trust anymore.
""As a reminder, if you are not fully satisfied, you can return your undamaged iPhone to any Apple Retail Store or the online Apple Store within 30 days of purchase for a full refund.""
Sounds to me like a vague way of saying "voluntary recall" - ie - we know there's an issue - and if it bothers you, we'll give you your money back. If you keep the phone, you accept the flaws because we aren't going to fix them
Sounds to me like a vague way of saying "voluntary recall" - ie - we know there's an issue - and if it bothers you, we'll give you your money back. If you keep the phone, you accept the flaws because we aren't going to fix them
Don't you get it?
Clearly we have all missed it in our infinite devotion to the Apple overlords...
We all live in unapproved locations with less than Apple's satisfactory level of cell signal.
Clearly they are pushing us to the obvious solution to up and move so as to accomodate their wonderful and magical new device... Wake up people...
Clearly we have all missed it in our infinite devotion to the Apple overlords...
We all live in unapproved locations with less than Apple's satisfactory level of cell signal.
Clearly they are pushing us to the obvious solution to up and move so as to accomodate their wonderful and magical new device... Wake up people...
That is actually worse than the legal position on defective items or on items, unfit for purpose. Arguably, a phone that drops calls if you hold it as you hold a phone, is not fulfilling its task to be a phone.
Even as an overpriced iPod Touch, it fails as the same issue remains with the wifi.
As I understand it, 3G and 2G work on different frequencies.
My guess is that the signal loss due to skin contact affects 3G frequencies more.
C.