Apple on iPhone 4 Reception: Signal Strength Display Issue Only, Software Update Coming

[dijisurf]

Perhaps you should stop writing things that you have no idea about. YOUR iP4 might work just fine. That doesn't mean everyone's does.

what did i exactly wrote that i may not have an idea about. nothing technical. but for some reason, people(paid bashers from google, htc, nokia, etc) turned out to be all electrical professors... haha...

there are many reasons why this might happen but none of them are enough reasons to start marketing campaign to bad mouth ip4
-reception
-software
-physical(few batches as Majority of ip4s are fine)
-person's own level of magnetic field(touch a speaker jack with your bare hands and see what you are made of)

Ooo by the way. IT HAPPENS TO EVERY SINGLE PHONE IN THE WORLD.
GET THAT TO YOUR HEADS. Who ever says reception signal is not going down when other manufacturers' phones are touched, they are lying....

 

[falconeight]

Returned

See do what he did

 

[tigres]

Perhaps he was not testing during the outage. RIF

Perhaps the outage has been on and off daily in SE MI for 1 week RIF Not hard to miss it here- if you have the phone that is. Does not affect the 3GS however.

 

[thatguysmells]

Then you have to stop with the anger and give them a chance. Now that they have addressed that there is a problem with the iPhone 4 (as everybody here has asked them to do) customers owe it to Apple to fix the issue. If you don't like what they said in terms of what the problem was then how are you going to trust that they actually "fixed" anything once they issue the software update?
Seems like no matter what they do (even if it's working perfectly) you'll be here bitching again out of some type distrust. Just understand something, the fix they publicly stated doesn't have to be all they are working on. They have to keep it simple for everyone to understand. They don't have to tell you anything technical that they are doing other than acknowledging the issue and fixing it so either sit back and wait and spare us of the bitching or return the phone. Apple even offered that in their statement, I say you should take them up on their offer.

+ 1

This apple press release gives all unsatisfied customers a chance to return their undamaged iPhone 4's. If anybody is unsatisfied with their phone, simply return it and go on with your life. All the hatred spewing out over apple is pretty ironic, considering nobody would even have an iPhone if it weren't for them.

 

[citrate]

what did i exactly wrote that i may not have an idea about. nothing technical. but for some reason, people(paid bashers from google, htc, nokia, etc) turned out to be all electrical professors... haha...

there are many reasons why this might happen but none of them are enough reasons to start marketing campaign to bad mouth ip4
-reception
-software
-physical(few batches as Majority of ip4s are fine)
-person's own level of magnetic field(touch a speaker jack with your bare hands and see what you are made of)

Ooo by the way. IT HAPPENS TO EVERY SINGLE PHONE IN THE WORLD.
GET THAT TO YOUR HEADS. Who ever says reception signal is not going down when other manufacturers' phones are touched, they are lying....

If it happens to every phone in the world then why is everyone kicking up a fuss about this one? Think about it for a second.

 

[Ubuntu]

From the way I see it, this public statement is for protecting Apple legally. I am not here to troll, and am a big Apple supporter, but Apple dropped the ball on the iPhone 4.

Apple just admitted this issue effects all iPhone 4's, so people saying I have 5 iPhone 4's and this problem only effects 3 of the 5, you are wrong.

Apple next tries to "down play" the issue by saying this problem exist on the iPhone 3GS, and other phones like the Android, etc. This statement is more for legally protecting themselves.

Apple follows to explain how simple the issue is to fix, they will start using an AT&T calculation for representing bar strength and change the look of the bars on the iPhone. If this issue is simple to fix, and Apple is using the calculation that AT&T is providing, then why is this software update going to take a few weeks? If Apple does not get this software update out earlier, A) It is either not as easy as they say it is, or B) they want to make customers wait past the 30 day return period.

If I was AT&T, I would be pressuring Apple to fix this problem correctly, but who knows what AT&T is doing. The way I see it, AT&T will loose a lot of customers to the Verizon version of this phone if it does come out in January. Users who are stuck (past the 30 day return policy) with the iPhone , because they believed Apple will fix the problem with a software update, may be able to break the contract with AT&T, but it will require some serious arguing about service quality and AT&T failing to provide their part of the contract agreement. Also good luck in receiving a full refund from Apple after the 30 day return "window".

Next, from a stockowners point of view this is scary. Apple, will eventually release a new iPhone, iPhone 5 or "iPhone Verizon". If they release an "iPhone Verizon" Apple may be able to make changes to the antenna design, and argue that the changes were required for supporting the CDMA technology. However if they release the iPhone 5 or a new revision of the iPhone 4 with changes to the antenna, then I see it as Apple admitting there is a hardware design issue and will be sued for the iPhone 4 rev A antenna issue.

Overall, I think Apple needs to do a recall. The statement released today was because of the class action started yesterday,and that is it, it was not released to appease the customers. Apple put a clear non-scratch non-conductive coat on the antennas, and move forward. The earlier this is done the less money it will cost Apple.

We know one thing, the next iPod Touch is going to be great!

I was rather skeptical of this announcement and after reading this post I am even more so now.

"Apple said the new software to fix this would be released in a few weeks, claiming that as the problem also existed in the original iPhone, it would also be available for the iPhone 3GS and iPhone 3G.

The iPhone 4 integrates the antenna into the case
However, there have been few - if any - complaints about older iPhones losing signal strength when held in a certain way."

Similar to your point about having multiple iPhone 4s in the same area, why aren't we seeing such issues with the iPhone 3G and 3GS? My 3G has been fine really and I don't recall any friends having issues. The only issues I know of personally concern my dad's iPhone 4 (returned) and my neighbour's iPhone 4. Now regarding your post, I pretty much agree. I find it rather scary that they seem to be trying to dodge the recall hoops rather than going through them.

Just imagine the backlash if they do actually screw people over by waiting until they are out of the return period.

 

[Tom G.]

Apple said if you don't want the phone return it undamaged within the 30 day period and get a refund.

Why whine and moan on here, just take the phone back and get your money back, buy some other phone and get on with your life.

I'll keep mine as I have no problem as long as I keep it in a case which I do to keep it looking as great as when I got it, and to protect it because it is glass.

 

[JamesKay32]

what did i exactly wrote that i may not have an idea about. nothing technical. but for some reason, people(paid bashers from google, htc, nokia, etc) turned out to be all electrical professors... haha...

there are many reasons why this might happen but none of them are enough reasons to start marketing campaign to bad mouth ip4
-reception
-software
-physical(few batches as Majority of ip4s are fine)
-person's own level of magnetic field(touch a speaker jack with your bare hands and see what you are made of)

Ooo by the way. IT HAPPENS TO EVERY SINGLE PHONE IN THE WORLD.
GET THAT TO YOUR HEADS. Who ever says reception signal is not going down when other manufacturers' phones are touched, they are lying....

You appear to have no concept of what a db is or what scale it uses. It happens to every phone but nowhere near this degree.

Nice try though.

 

[wovel]

I called AT&T... they DO want to charge a restocking fee. I just talked to them 20 minutes ago. Quit trying to be smug.

Who did you talk to? What number did you call? Did you explain your problem? Did you ask to escalate the issue? I am not being smug. I am trying to help you get what you want. I actually think all restocking fees for everything are the biggest load of crap ever created.

My family is a bit of revolving door for returning phones to AT&T because people don't like them when they get here and they have never once tried to charge their restocking fee. (This is the $35 fee, not the 10% iphone fee).

Apple has acknowledged there is a problem and AT&T needs to take them back. Apple can not make them do it, but you can.

 

[pic620]

Then you have to stop with the anger and give them a chance. Now that they have addressed that there is a problem with the iPhone 4 (as everybody here has asked them to do) customers owe it to Apple to fix the issue. If you don't like what they said in terms of what the problem was then how are you going to trust that they actually "fixed" anything once they issue the software update?
Seems like no matter what they do (even if it's working perfectly) you'll be here bitching again out of some type distrust. Just understand something, the fix they publicly stated doesn't have to be all they are working on. They have to keep it simple for everyone to understand. They don't have to tell you anything technical that they are doing other than acknowledging the issue and fixing it so either sit back and wait and spare us of the bitching or return the phone. Apple even offered that in their statement, I say you should take them up on their offer.

i've complained about two apple products in my entire life, this, and that giant ipod they call ipad. not sure what distrust you're talking about, just want apple to get back on their A game.

 

[Glideslope]

No, fix it and keep your retarded and ignorant replies to yourself.

"Developmentally Disabled", and ignorant replies.

 

[hometheaterboy]

i know how to fix you proximity sensor issue

I'm OK with this response from Apple.
At least they issued a statement.

The reality is that I don't have problems with the antenna that others are reporting. Maybe it is true that there is attenuation of the signal while you are covering up the antenna, but actual real-world usage has not been a problem for me.

What I really wish for is Apple to fix the proximity sensor issue.

just go to setting and go to general then go all the way down to the
bottom of the page and click reset and push reset all settings
the works THE LORD IS GOOOOOD

 

[Encanto]

So wait, does this mean that by fixing the bar graphics and implementing taller bars we will not experience drops of any calls even if you hold the iPhone in any way one chooses to hold it? From what I understood apple is claiming that there is false indicator with the signal bars. But how does this fix call drops?

 

[kalsta]

It seems a few people on this forum didn't read that article past the pretty graph about how signal strength is mapped to bars. Folks, that wasn't the point of his article! He starts that section, 'Before we dive in…' Dive in to what? The actual data about signal loss when you bridge the antennas!

Oh, and for those who like pretty graphs to help interpret said data (I like pretty graphs), this is a beauty…

Ignore the fact that it came from Gizmodo. It is based on the Anandtech data.

 

[outz]

It ruins their enjoyment and ability to fight Android fanboys. Just return it, shut up, and eliminate the datapoint. It's like killing the dumb kids in class to raise test scores.

this is the internet, this is a public forum. sorry, but even apple fanboys have to deal with other peoples opinions. if they don't like it, simply don't click on this thread.

 

[dijisurf]

If it happens to every phone in the world then why is everyone kicking up a fuss about this one? Think about it for a second.

in a market where billions of dollars at stake, do you really think other manufacturers will just sit and watch apple take over the market. they are trying every propaganda method in the book to kill ip4. propaganda isnt only for wars. it happens in billion dollar commercial markets....
Be logical and see how this whole thing is playing out...

 

[Chimpware]

Ooo by the way. IT HAPPENS TO EVERY SINGLE PHONE IN THE WORLD.
GET THAT TO YOUR HEADS. Who ever says reception signal is not going down when other manufacturers' phones are touched, they are lying....

Oooooo by the way you have no idea what you are talking about. I tested 3 different phones I have in my house right now, 2 Blackberries and a Droid, on AT&T and Verizon, and I cannot in any way that I hold these phones get them to lose the data or voice network connection, while I can shut down my i4 with a single finger. Can I get a bar or 2 drop? Yes, but not complete loss of functionality like the i4.

Stick to talking about what you know best, Nothing, and when you grow a frontal lobe then start posting again.

 

[SeattleMoose]

A Diversion To Buy Time And Take Heat Off?

I am a huge Apple fan.
I own stock.

But....this explanation sounds like damage control while the HW guys try to figure out how to address the REAL problem. This explanation does NOTHING to address the dropped connections.

iPhone4 is a great product with a HW design flaw that requires a redesign of the HW. There is no way around it.

I hope the guy responsible for testing the antenna is gone and now practicing his new mantra...."Welcome to WalMart".

I am embarassed to be a fan boy at this moment

 

[99Hawk]

for anyone who is having issues or know someone having issues... you do realize you can return the phone right ? That's typically what you do when you buy something and it doesn't meet your requirements or you're not satisfied.

 

[aughsum]

So the network outage last Friday had no effect on you whatsoever on 3G? Amazing! BTW, I am not talking "antenna issue" I am talking 3G DATA. Don't tell me you are getting perfect 3G data all day without outage without testing it.

Turn off your wifi for a day, and report back after some speed testing.

Kthx

had no idea there was an outage on friday.. i had a soccer game, went to bed early, went to the beach saturday.. i dont think i used my phone til monday. not everyone lives on their phone..

I took it out of the box.. imported my contactes, setup my caldav account, downloaded the 4-5 apps that I use and setup a couple email accounts.. admired it for a minute because it's so pretty and went on with my life. it is a f'king phone.

I've never turned my wifi on (on the IP4, I think I did maybe once or twice on the 3g/3gs to do something some app wouldnt allow me to do ver 3G). at home there's no point in using it because it's a waste of battery and at work im too lazy to put the new mac into the mac table in our router at work.. wouldnt serve a purpose to turn it on.

And if you're in these areas and experiencing problems... i dont know what tell you.. that sucks? return it.

 

[antster94]

Anyone else share this view with me? If it were as simple as that then surely they could roll out an update tomorrow, not a few weeks away. I reckon that this is gonna take more effort and time than they think, if they are correct that it is just an issue with the displaying of the signal bars then how comes calls are dropping? Good one Apple.

 

[nooaah]

what did i exactly wrote that i may not have an idea about. nothing technical. but for some reason, people(paid bashers from google, htc, nokia, etc) turned out to be all electrical professors... haha...

there are many reasons why this might happen but none of them are enough reasons to start marketing campaign to bad mouth ip4
-reception
-software
-physical(few batches as Majority of ip4s are fine)
-person's own level of magnetic field(touch a speaker jack with your bare hands and see what you are made of)

Ooo by the way. IT HAPPENS TO EVERY SINGLE PHONE IN THE WORLD.
GET THAT TO YOUR HEADS. Who ever says reception signal is not going down when other manufacturers' phones are touched, they are lying....

No, this does not happen to every phone in the world. You're just wrong and repeating someone else's claim because it jives with what you want reality to be. A drop of -20dB is NOT common. And your ramblings about magnetic fields once again warrants the questions posed in another thread: ARE YOU AN ENGINEER?

You seem so critical of people who want to act like experts, yet you're doing the same thing to provide a counter argument (and you're failing miserably).

 

[JamesKay32]

in a market where billions of dollars at stake, do you really think other manufacturers will just sit and watch apple take over the market. they are trying every propaganda method in the book to kill ip4. propaganda isnt only for wars. it happens in billion dollar commercial markets....
Be logical and see how this whole thing is playing out...

wahaha, now you're a conspiracy nut too ?
You really do take fanboy to the next level, congrats.

 

[-=XX=-Nephilim]

Here is nice little article from BBC:

http://news.bbc.co.uk/2/hi/technology/10490572.stm

 

[Chimpware]

Apple said if you don't want the phone return it undamaged within the 30 day period and get a refund.

Why whine and moan on here, just take the phone back and get your money back, buy some other phone and get on with your life.

I'll keep mine as I have no problem as long as I keep it in a case which I do to keep it looking as great as when I got it, and to protect it because it is glass.

Why post replies if people complaining about a legitimate issue bothers you so much?

And for all you "Return It" douchebags; what about the cost of apps purchased and time spent in line as well as people who did not purchase from Apple and will have to pay a restocking fee?

If this doesn't affect you, great, just keep you mouth shut.