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The problem is, they make it seem like there is no problem with bridging the two antennas. They say there will be a fix out in a few weeks (probably right around 32-35 days after launch). Everyone who got this phone with in the first couple of days is left to hope that it will be fixed, and when they realize that it isn't fixed, they are outside of the return window and stuck with a, possibly, improperly functioning phone. Apple is pushing aside the main problem with a different, and mostly unrelated problem to make these users hang on a bit longer. Realistically, these algorithms have been used for years, and maybe just fine tuned. The 3G should have the same algorithm as the 3Gs and the 4. But the 4 is the only one with this particular issue.
 
Just been into apple store in uk. Tried to replicate the signal issue with 8 different iPhones. They were either on o2 or vodaphone and none in cases. No major signal loss occurred. I managed to get a few phones to lose 1 bar of signal when completely cupping the entire sides and back. No signal loss by holding normally in left or right hand.

Could it be the issue is amplified with at&t's already known to be poor network?

Could be.

P.S. If you are not lying about your test it's great news.
 
signal

it funny that they say it will fix the 3g and 3gs but they don't need it. my 3gs with ios4 runs fine, the same way as it did before ios4.
 
Just been into apple store in uk. Tried to replicate the signal issue with 8 different iPhones. They were either on o2 or vodaphone and none in cases. No major signal loss occurred. I managed to get a few phones to lose 1 bar of signal when completely cupping the entire sides and back. No signal loss by holding normally in left or right hand.

Could it be the issue is amplified with at&t's already known to be poor network?

There's quite a few people who have posted in the UK iPhone 4 thread who have had problems so it's not just down to AT&T.
 
Just been into apple store in uk. Tried to replicate the signal issue with 8 different iPhones. They were either on o2 or vodaphone and none in cases. No major signal loss occurred. I managed to get a few phones to lose 1 bar of signal when completely cupping the entire sides and back. No signal loss by holding normally in left or right hand.

Could it be the issue is amplified with at&t's already known to be poor network?

Yes. You won't see any drop in bars if the current cellular coverage provides a signal strength of somewhere around -66 dBm or better.

The problem is, they make it seem like there is no problem with bridging the two antennas.

There is no problem if you have RF coverage providing a signal strength of around -66 dBm or better. Your calls won't even drop down to somewhere around -88 dBm. In addition, as a special bonus, if you are smart enough to "hold different" in situations requiring it, it's been reported that you can get a connection down to -113 dBm, much better than most other cell phones.
 
This is the biggest pile BS I've ever seen in my life. If they actually cared for the customer with this situation, it never would have happened in the first place. There's no way they can tell you that this display "issue" wasn't found within 4 years of phones, and the iPhone 4's antenna doesn't have more of a problem than any other phone.

Anyway, now this "fix" won't be put for a few weeks, which means their waiting until the preorders/launch day buyers have had their phones for more than 30 days.

Ridiculous. This is my last apple phone. Probably the end of apple. Eh, who am I kidding? They'll keep throwing their spin on things and be fine.
 
I'm surprised Apple says this bar calculation algorithm has been around since the original iPhone - using Field Test on my first-gen model, -85 dB shows up as four bars and -93 dB as three bars. Which is different from what Ananadtech's research shows, suggesting a different, more accurate bar calculation algorithm.

Stop using science, it is an unacceptable approach when testing anything to do with the iPhone 4. Please only use the following acceptable testing protocols:

1. Blinder Protocol - put your finger over the left side slot anywhere with strong signal, show no bar reduction, proclaim non-issue
2. Anectdotal Scientist- just quote anyone who has used protocol 1 above.
3. False Profet - Sudo scientist, engineer or antenna expert employing method 1 or 2
4. Return It Troll - jut post "Return it" on a forum and don't bother with any form of testing.
5. Whiner Rebuttal- just call anyone who candemonstate the issue, a cry baby or a whiner, then revert to No. 4, 2 or 1 above.

Please onlyuse oneofthe 5 above accepted protocols for any testing you do related to the iPhone reception and it's antenna.
 
Stop using science, it is an unacceptable approach when testing anything to do with the iPhone 4. Please only use the following acceptable testing protocols:

1. Blinder Protocol - put your finger over the left side slot anywhere with strong signal, show no bar reduction, proclaim non-issue
2. Anectdotal Scientist- just quote anyone who has used protocol 1 above.
3. False Profet - Sudo scientist, engineer or antenna expert employing method 1 or 2
4. Return It Troll - jut post "Return it" on a forum and don't bother with any form of testing.
5. Whiner Rebuttal- just call anyone who candemonstate the issue, a cry baby or a whiner, then revert to No. 4, 2 or 1 above.

Please onlyuse oneofthe 5 above accepted protocols for any testing you do related to the iPhone reception and it's antenna.

Awesome dude, it all makes sense now.
 
The problem is, they make it seem like there is no problem with bridging the two antennas. They say there will be a fix out in a few weeks (probably right around 32-35 days after launch). Everyone who got this phone with in the first couple of days is left to hope that it will be fixed, and when they realize that it isn't fixed, they are outside of the return window and stuck with a, possibly, improperly functioning phone.

Those that feel Apple will not fix the issue always have the option to return the phone now and buy something other than an iPhone. No need to wait and see if you do not trust Apple.
 
4. Return It Troll - jut post "Return it" on a forum and don't bother with any form of testing.

That is the universally correct answer if you cannot get satisfaction on any consumer product. Why should an end user need to do any testing? If you don't like it return it and get something that you do like. Makes complete sense.
 
In short the representation of the last 2 bars show some 40% of the whole signal. In other words the signal strength is not accurate.

The 5th bar shows 99.99% of the signal range in picoWatts. The last 2 bars show even closer to 100% of the signal range.

Maybe, after the correction, the 5th bar will only show 99%, or less, of the detectable signal range?
 
So, Apple is going to pass the blame on to AT&T ?

So, iPhone 4 users will be complaining about AT&T, when in fact the real problem is that they traded in their 3GS iPhones for an iPhone 4 with a faulty antenna design?


:rolleyes:
 
There's no way they can tell you that this display "issue" wasn't found within 4 years of phones
A guy named Peter Pettersson (one of the biggest Apple evangelists in Swedish mainstream media) had a theory on that... I'm translating this from Swedish here (the relevant part in bold):

"Apple has now made an official comment on the question of whether the new iPhone suffers from poor reception under certain conditions. In a letter, Apple tries to explain it all by claiming that the formula they've been using to calculate signal strength is inaccurate and will be modified.

That figures.

All in all, the letter appears to be one of the worst excuses I've ever seen.

I first saw it on an American blog, and after reading it I immediately had to go look for it on Apple's official site to see if the letter was really there. The whole thing is so perplexingly goofy, my first thought was that it must be a hoax. But no.

According to Apple, all iPhone models from the 3G and onward use the same erroneous formula. But I seem to remember that the 3G was criticized for poor reception and that it was solved with an OS update. Was that when Apple added the incorrect formula to intentionally show a stronger signal and better reception to silence the critics?"


So yeah, it's possible that they weren't so much "stunned" to find that they were using a formula that was "totally wrong", but that they in fact put the wrong formula there in iPhone OS 2.0.1 or 2.0.2, those maintenance patches they released shortly after the iPhone 3G launch, and now it's come back to bite them in the *ss.
 
That is the universally correct answer if you cannot get satisfaction on any consumer product. Why should an end user need to do any testing? If you don't like it return it and get something that you do like. Makes complete sense.

I have Posted many times on this, but I will briefly make this point again...

Many of us are long time Apple customers and have spent effort helping Apple build their business and brand by touting their virtues and actively converting friends, neighbors and colleagues ove to iOS, OSX, Macs, iPods and iPhones and we feel ww deserve better from Apple and are giving them the opportunity to deliver on their brand promise. Until my iPhone 4 experience i would have been classified a fanboys, and Apple's marketing team would have deemed me an advocate. If Apple does decide that advocates like me are not worth satisfying, then I will return the iPhone, but I am giving them a chance to get this right. Then do follow the forums, Twitter, Facebook, and will then make their decisions regarding this issue. Whining aaa many have characterized anyone who posts about this issue has a clear motive for me, and you and others are welcome when this leads to better customer service and product designs.
 
Just been into apple store in uk. Tried to replicate the signal issue with 8 different iPhones. They were either on o2 or vodaphone and none in cases. No major signal loss occurred. I managed to get a few phones to lose 1 bar of signal when completely cupping the entire sides and back. No signal loss by holding normally in left or right hand.

Could it be the issue is amplified with at&t's already known to be poor network?

I can back this up. I went in to a o2 and Vodafone store, and I could not get them to loose one bar, never mind all signal.
 
If you don't like it return it and get something that you do like. Makes complete sense.

Absolutely. In multi-carrier areas, if you don't get good coverage with some device for carrier A, return the device and try another device, or try a device for carrier B. Happens all the time, and there are reportedly laws in some locales requiring vendors to allow you to do so (within 30 days).

Not all carriers provide exactly the same coverage, and not all cell phones work under the exactly the same poor coverage conditions.
 
But not being able to load your web page when you have 0 bars is not unexpected. The reason Apple got into trouble is that people think they have 5 bars, but when they touch the phone, they can't load a web page (and the bars drops to 0).

Apple's point is that if the phone had been displaying 0 bars all along, you wouldn't be surprised. (Of course, you'd still be right to be annoyed that you are getting 0 bars, but then you'd blame AT&T instead. Unless you have another phone to compare to, in which case you realize that whether i4 gets the best reception of any iphone or not, it still gets crappy reception compared to many cheaper phones, particularly when it is held in your hand).

right, I honestly cba to cycle through all these pages. If you want something more tangible that an iphone stopping to download data when you press your finger on the divider then EVERYONE WITH AN IPHONE DO THIS.

PLACE YOUR IPHONE NEXT TO A SPEAKER THAT IS AFFECTED BY RADIO WAVES. LOAD A WEB PAGE FROM YOUR NETWORK. OBSERVE THAT THE SPEAKERS WILL MAKE THE CRACKLING SOUND THAT INDICATES RADIO COMMUNICATION. NOW START LOADING A WEB PAGE, AND AS SOON AS YOU HEAR THE SOUND, PLACE YOUR FINGER OVER THE DIVIDER, AND AS SOON AS YOU DO THE SOUND WILL STOP.

This is proof imho and hope you guys start seeing reason
 
Whining aaa many have characterized anyone who posts about this issue has a clear motive for me, and you and others are welcome when this leads to better customer service and product designs.

Nothing says I don't like your stuff as much as 'give me my money back, your product stinks'.
 
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