if you just want windows, go with the dell, if you want to use mac, or a mac windows combo, get the apple. I have recently moved to Mac,and so far its not been too bad of an expirience, as long as i try to stay open minded, and try to get into a mindframe besides window. however i would never put dell down. my first laptop , a dell inspiron 8500 was purchased almost 5 years ago, and is still running xp fantastically, and has a way better screen than my MBP. when the screen developed 3 dead pixels 3 years ago, dell sent out a technician to my house, who replaced the screen there and then. i have mostly great things to say about dell. i cant vouch for the quality of their latest laptops, but if its anything like my old dell, they are a winner. not as pretty as the MBP, but a lot more durable (IMO). apple support has been somewhat a disapointment to me also, not as helpful as apple. Im willing to give apple a fair chance and so far i like the mac. It comes down to what you want, windows, mac, or a combo, functionality and/or style. get a look at both in the flesh. you will know pretty quickly then what you want. its your money, you should get what you think is best. nobody here can tell you a certin yes one way or the other