Bumping because I have a similar question: should we buy new iPhones at Apple or VZW? We'll be eligible for upgrades in July & can wait a bit to see how the 5/5s choice pans out. We'd like to go the route with the least trouble & most reliable customer service which, I'm sorry to say, VZW doesn't seem to care much about any more. I prefer to buy in person rather than ordering online from VZW although I'd be willing to order online from Apple to pick up at the store.
We have a local mall with both an Apple Store & a VZW corporate store so access/convenience aren't issues. Have already decided that we'll dump TEC/Asurion with the new upgrade & go with AC+ so if we buy them at the Apple Store will the new devices be added to our VZW account without difficulties? If need be, of course, I could walk down the mall to the VZW store to double-check on account issues but I'd rather not get the phones from VZW if possible.
Thanks for any advice!
Bring your Verizon account information to the Apple Store. Then check at Verizon to make sure everything is good to go and wipe your old phones.
Although I had no trouble getting my iPhone 5 at my Verizon Store since I needed a new phone ASAP and the Apple Store is an hour away. Just couldn't get AppleCare from VZW.