Apple Pay in Duane Reade/Walgreens

[TomTomHatesCats]

So far I've used Apple Pay twice at my local Duane Reade.

The first time, I let the cashier know I'd pay with Apple Pay, and she chose a debit transaction without asking me. So, after verifying through TouchID, I had to interact with the card reader because it prompted me for my PIN number.

The second time, I let the cashier know in advance I'd use Apple Pay as credit. This time, after verifying through TouchID, I expected to be finished. Unfortunately, I still needed to click through the card reader a couple of times to verify the payment.

A bit different from the single TouchID verification step I was expecting.

Does anyone have an Apple Pay experience where no interaction after TouchID was necessary?

 

[Afbar1114]

The cashiers don't need to know you can select what ever you want. But if you use a debit card it still asks you what you want because the pin pad is unsure what you want. If you use credit it just pays for it. The cashier doesn't need to select anything on their end. Some cashiers don't know what they are doing at all.

Source: I'm employee

 

[0970373]

So far I've used Apple Pay twice at my local Duane Reade.

The first time, I let the cashier know I'd pay with Apple Pay, and she chose a debit transaction without asking me. So, after verifying through TouchID, I had to interact with the card reader because it prompted me for my PIN number.

The second time, I let the cashier know in advance I'd use Apple Pay as credit. This time, after verifying through TouchID, I expected to be finished. Unfortunately, I still needed to click through the card reader a couple of times to verify the payment.

A bit different from the single TouchID verification step I was expecting.

Does anyone have an Apple Pay experience where no interaction after TouchID was necessary?

I'm not sure why you'd need to tell the cashier anything. You just hold the phone up to the terminal and go from there. That's what I did at Walgreen the other day. If you use a debit card, you touch the phone to the terminal and it should ask you if you want credit or debit just like it would if you swiped the card. Some places, it seems, asks for the pin and some don't. I'm sure this will all get standardized in the near future. In the meantime, choose credit. You don't need to tell the cashier anything about paying with your phone.

 

[caesarp]

I'm not sure why you'd need to tell the cashier anything. You just hold the phone up to the terminal and go from there. That's what I did at Walgreen the other day. If you use a debit card, you touch the phone to the terminal and it should ask you if you want credit or debit just like it would if you swiped the card. Some places, it seems, asks for the pin and some don't. I'm sure this will all get standardized in the near future. In the meantime, choose credit. You don't need to tell the cashier anything about paying with your phone.

Do you NEED to touch the phone to the terminal? I thought its "contactless" with NFC. I thought you just hold the phone NEAR the terminal? Or does that depend on the store?

 

[0970373]

Do you NEED to touch the phone to the terminal? I thought its "contactless" with NFC. I thought you just hold the phone NEAR the terminal? Or does that depend on the store?

I say "touch" but it just needs to be close enough to touch for the chip to be in range (10cm or less). On my enabled cards, I always tapped the corner of it on the terminal so it's just habit for me. Apologies for the confusion.

 

[TomTomHatesCats]

I'm not sure why you'd need to tell the cashier anything. You just hold the phone up to the terminal and go from there. That's what I did at Walgreen the other day. If you use a debit card, you touch the phone to the terminal and it should ask you if you want credit or debit just like it would if you swiped the card. Some places, it seems, asks for the pin and some don't. I'm sure this will all get standardized in the near future. In the meantime, choose credit. You don't need to tell the cashier anything about paying with your phone.

I preemptively specified "credit" to the cashier because when I didn't the first time, she checked me out as a debit transaction. I was hoping I didn't have to say anything either!

 

[AdonisSMU]

Duane Reade fail. Also note all of those screens where they want to you donate to their list of charities they support. I'm like WTF.

 

[greytmom]

So far I've used Apple Pay twice at my local Duane Reade.

The first time, I let the cashier know I'd pay with Apple Pay, and she chose a debit transaction without asking me. So, after verifying through TouchID, I had to interact with the card reader because it prompted me for my PIN number.

The second time, I let the cashier know in advance I'd use Apple Pay as credit. This time, after verifying through TouchID, I expected to be finished. Unfortunately, I still needed to click through the card reader a couple of times to verify the payment.

A bit different from the single TouchID verification step I was expecting.

Does anyone have an Apple Pay experience where no interaction after TouchID was necessary?

Yep, at Walgreens. Waved the phone, hit touch ID, and boom, done.

 

[0970373]

I preemptively specified "credit" to the cashier because when I didn't the first time, she checked me out as a debit transaction. I was hoping I didn't have to say anything either!

It's basically still credit so you don't need to say "ApplePay." It would be like saying "plastic" if you wanted to use a physical credit card. haha.

When I did mine, I didn't say anything to the cashier, I just put my phone up, the TouchID came up, I approved it. Sale went though and the cashier said, "oh that's cool. You paid with your phone!" We were both very excited about it. lol.

 

[Xiph0s]

Yep, at Walgreens. Waved the phone, hit touch ID, and boom, done.

Same thing at CVS. It was effortless and painless

 

[newellj]

Yep, at Walgreens. Waved the phone, hit touch ID, and boom, done.

Same here. Almost too easy.