Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
I added my NatWest debit card but I have to call to verify and they're not in. I couldn't add American Express.
View attachment 568489

I have Amex added and verified.
image.jpg
 
NatWest have told me that the text activation option is only able to people that have "level 2 security clearance" aka a card reader on the account or you sent the activation sheet in. If you don't have that then you can only do over-the-phone activation, which should be live by 7am.

To order a card reader:

  • Log on to your Online Banking
  • Press "Security" on the left
  • Click "Order a card reader"

If you already have a card reader from another bank (e.g. Barclays):
  • Log on to your Online Banking
  • Press "Security" on the left
  • Click "Enable a card reader"
  • Note this option will only work 24-48 hours after you order your first NatWest card reader
 
Last edited:
  • Like
Reactions: sananda
NatWest have told me that the text activation option is only able to people that have "level 2 security clearance" aka a card reader on the account or you sent the activation sheet in. If you don't have that then you can only do over-the-phone activation, which should be live by 7am.

To order a card reader:

  • Log on to your Online Banking
  • Press "Security" on the left
  • Click "Order a card reader"

If you already have a card reader from another bank (e.g. Barclays):
  • Log on to your Online Banking
  • Press "Security" on the left
  • Click "Enable a card reader"
  • Note this option will only work 24-48 hours after you order your first NatWest card reader

Thanks. I have a NatWest card reader but it wasn't enabled. I enabled it but looks like I still have to call to verify.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.