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Apple Pay is double charging some customers

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Polo2883

macrumors regular
Aug 25, 2006
235
50
I have used it twice so far and no duplicate charges.
I am also using an American Express credit card.

What I do notice is that if I don't wait for the beep to signal the transaction is completed I do see another attempt to charge but the charge is $0.00.
 
Black Magic

Black Magic

macrumors 68030
Sep 30, 2012
2,787
1,499
All events seem to be tied to Bank of America and they said Apple is working on a fix today.
 
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bmms8

macrumors 68020
Dec 19, 2007
2,492
112
ApplePhy said:
Hope this doesn't become problematic.

Haven't tried Apple Pay yet (despite my going to Subway, McDonalds and finding that employers had no idea what Apple pay even was)

But when I do I'm surely going to look at my transactions very closely.

http://money.cnn.com/2014/10/22/tec...y-double-charge/index.html?source=yahoo_quote
Click to expand...

I didn't read the article but you expect the business to know what Apple pay is?? You're not paying with "Apple pay" you're paying with your credit card via nfc...
 
rorschach

rorschach

macrumors 68020
Jul 27, 2003
2,272
1,856
bmms8 said:
I didn't read the article but you expect the business to know what Apple pay is?? You're not paying with "Apple pay" you're paying with your credit card via nfc...
Click to expand...

Exactly. Every time I've used it, I've just said "credit". Last night I used it at Duane Reade. I held my phone by the terminal and before the cashier could even finish asking me if I had a rewards card, the transaction was already done. :p No need to say anything special.
 
kilcher

kilcher

macrumors 65816
Jul 3, 2011
1,269
326
rorschach said:
Exactly. Every time I've used it, I've just said "credit". Last night I used it at Duane Reade. I held my phone by the terminal and before the cashier could even finish asking me if I had a rewards card, the transaction was already done. :p No need to say anything special.
Click to expand...

Still not quite sure how this works if you have a rewards card in Passbook, not familiar with Duane Reade so I'm not sure if that's the case. If you have a rewards card in Passbook does it automatically apply the rewards at the same time you pay? Or would you still have to have them scan your rewards card in Passbook?
 
S

Shan S.

macrumors member
Apr 28, 2012
65
17
Apple Pay is double charging some customers

Used it three times so far and have not had the double charge problem and one of the cards used is a BofA card.

Also just go to the stores and see if they have a NFC terminal. If they do it will work. 'ApplePay' is not an official piece of hardware or anything like that. Android phones uses the term 'Google Wallet' for their wallet. Both terms are the backend tech names for the encryption. The store people will have no idea about that...

Both basically work at any NFC Register. Just look for the sideways looking WiFi symbol...
66aa905911f008de14813122977b0f14.jpg
 
Last edited:
famoussasjohn

famoussasjohn

macrumors 6502a
Jul 7, 2010
752
8
Haven't officially tried Apple Pay, but used the NFC option on a vending machine at work and didn't receive a double charge, just the standard charge for the pre-auth for the item which should change in 2 days.
 
rorschach

rorschach

macrumors 68020
Jul 27, 2003
2,272
1,856
kilcher said:
Still not quite sure how this works if you have a rewards card in Passbook, not familiar with Duane Reade so I'm not sure if that's the case. If you have a rewards card in Passbook does it automatically apply the rewards at the same time you pay? Or would you still have to have them scan your rewards card in Passbook?
Click to expand...

Duane Reade is a NYC drug store chain. Owned by Walgreens now. So, essentially it's Walgreens.

Anyway, no it doesn't automatically. I'd have to swipe my rewards card or put in my phone number to pull it up. But when the terminal was on the screen where you can enter your phone number to find your rewards account, it waved my phone over it and it went through.

Supposedly rewards card support is coming very soon -- like before the holidays (there was a MR article the other day).
 
Tyler23

Tyler23

macrumors 603
Dec 2, 2010
5,664
159
Atlanta, GA
Black Magic said:
All events seem to be tied to Bank of America and they said Apple is working on a fix today.
Click to expand...

Could you expand on this? My Bank of America card registered with Apple Pay keeps getting declined. The card itself is charging fine, but through Apple Pay it's not. I created a thread on my issue.

Just wondering if there's a larger Bank of America/Apple Pay issue that might be causing this issue I'm having.
 
P

Poterie

macrumors newbie
Sep 30, 2014
25
0
I've used it for an in App purchase (Houzz) and again in a retail store (Wegmans) - both were BofA cards. No double charges. So far, so good.
 
Black Magic

Black Magic

macrumors 68030
Sep 30, 2012
2,787
1,499
Tyler23 said:
Could you expand on this? My Bank of America card registered with Apple Pay keeps getting declined. The card itself is charging fine, but through Apple Pay it's not. I created a thread on my issue.

Just wondering if there's a larger Bank of America/Apple Pay issue that might be causing this issue I'm having.
Click to expand...

Yea, read the article in the first link. That's where I got the info from. I'm not a Bank of America customer and wanted to put this info out there because this thread title is misleading in a way.
 
eelw

eelw

macrumors 6502a
Sep 19, 2012
631
27
rorschach said:
Exactly. Every time I've used it, I've just said "credit". Last night I used it at Duane Reade. I held my phone by the terminal and before the cashier could even finish asking me if I had a rewards card, the transaction was already done. :p No need to say anything special.
Click to expand...

Reward cards don't work through NFC. You'll still have to open up the card in passbook to scan the barcode.
 
J

JacksTLOS

macrumors member
Aug 31, 2011
54
57
Black Magic said:
All events seem to be tied to Bank of America and they said Apple is working on a fix today.
Click to expand...

Happened to me at Chevron. their terminal still required my Pin and it took a couple seconds to print the receipt. Bank of America automatically credited back the charge this morning. No problems at Subway or Mcdonalds.
 
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