Apple Pay is double charging some customers

Discussion in 'iPhone' started by ApplePhy, Oct 22, 2014.

  1. ApplePhy macrumors 6502

    Nov 7, 2013
  2. Razeus macrumors 603

    Jul 11, 2008
    The service is ran by Eddy Cue so expect problems....
  3. McDaddio macrumors 6502a

    Oct 6, 2014
  4. Polo2883 macrumors regular

    Aug 25, 2006
    I have used it twice so far and no duplicate charges.
    I am also using an American Express credit card.

    What I do notice is that if I don't wait for the beep to signal the transaction is completed I do see another attempt to charge but the charge is $0.00.
  5. greytmom macrumors 68040


    Jun 23, 2010
  6. Black Magic macrumors 68020

    Black Magic

    Sep 30, 2012
    All events seem to be tied to Bank of America and they said Apple is working on a fix today.
  7. bmms8 macrumors 68020

    Dec 19, 2007
    I didn't read the article but you expect the business to know what Apple pay is?? You're not paying with "Apple pay" you're paying with your credit card via nfc...
  8. noobinator macrumors 603


    Jun 19, 2009
    Pasadena, CA
  9. rorschach macrumors 68020


    Jul 27, 2003
    Exactly. Every time I've used it, I've just said "credit". Last night I used it at Duane Reade. I held my phone by the terminal and before the cashier could even finish asking me if I had a rewards card, the transaction was already done. :p No need to say anything special.
  10. kilcher macrumors 65816


    Jul 3, 2011
    Still not quite sure how this works if you have a rewards card in Passbook, not familiar with Duane Reade so I'm not sure if that's the case. If you have a rewards card in Passbook does it automatically apply the rewards at the same time you pay? Or would you still have to have them scan your rewards card in Passbook?
  11. Shan S., Oct 22, 2014
    Last edited: Oct 22, 2014

    Shan S. macrumors member

    Apr 28, 2012
    Apple Pay is double charging some customers

    Used it three times so far and have not had the double charge problem and one of the cards used is a BofA card.

    Also just go to the stores and see if they have a NFC terminal. If they do it will work. 'ApplePay' is not an official piece of hardware or anything like that. Android phones uses the term 'Google Wallet' for their wallet. Both terms are the backend tech names for the encryption. The store people will have no idea about that...

    Both basically work at any NFC Register. Just look for the sideways looking WiFi symbol... [​IMG]
  12. famoussasjohn macrumors 6502a


    Jul 7, 2010
    Haven't officially tried Apple Pay, but used the NFC option on a vending machine at work and didn't receive a double charge, just the standard charge for the pre-auth for the item which should change in 2 days.
  13. rorschach macrumors 68020


    Jul 27, 2003
    Duane Reade is a NYC drug store chain. Owned by Walgreens now. So, essentially it's Walgreens.

    Anyway, no it doesn't automatically. I'd have to swipe my rewards card or put in my phone number to pull it up. But when the terminal was on the screen where you can enter your phone number to find your rewards account, it waved my phone over it and it went through.

    Supposedly rewards card support is coming very soon -- like before the holidays (there was a MR article the other day).
  14. Tyler23 macrumors 603


    Dec 2, 2010
    Atlanta, GA
    Could you expand on this? My Bank of America card registered with Apple Pay keeps getting declined. The card itself is charging fine, but through Apple Pay it's not. I created a thread on my issue.

    Just wondering if there's a larger Bank of America/Apple Pay issue that might be causing this issue I'm having.
  15. Poterie macrumors newbie

    Sep 30, 2014
    I've used it for an in App purchase (Houzz) and again in a retail store (Wegmans) - both were BofA cards. No double charges. So far, so good.
  16. Black Magic macrumors 68020

    Black Magic

    Sep 30, 2012
    Yea, read the article in the first link. That's where I got the info from. I'm not a Bank of America customer and wanted to put this info out there because this thread title is misleading in a way.
  17. eelw macrumors 6502a


    Sep 19, 2012
    Reward cards don't work through NFC. You'll still have to open up the card in passbook to scan the barcode.
  18. rorschach macrumors 68020


    Jul 27, 2003
  19. JacksTLOS macrumors member

    Aug 31, 2011
    Happened to me at Chevron. their terminal still required my Pin and it took a couple seconds to print the receipt. Bank of America automatically credited back the charge this morning. No problems at Subway or Mcdonalds.
  20. adampol15 macrumors member


    Aug 6, 2008
    Boston, Massachusetts

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19 October 22, 2014