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It's not the end of the world for me, but this launch has seriously shaken my confidence in apple's abilities as of late. The watch and Apple TV I figured could be flukes but this is too much.

I've never had a bad experience with Apple, but this launch has been ridiculous. No dates until just before, not enough stock, spotty delivery to its stores, and uninformed staff.

And I feel for the employees in the stores - sometimes it feels like they're just as in the dark as we are. It's not their fault and I've seen some of them be spoken to quite harshly and respond very well. But I feel for them. This has to be a crazy week. And they're the frontlines bearing the brunt of it all.
AND their current CEO is the former COO, the supply chain master, the logistics expert!
 
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Totally planned by Mr. Cook, just like the Apple Watch. Contstrained supply initially helps build intrigue and interest in the product because people think "Wow, this must be popular." Which leads to... "I got to have it."

I'm a victim of this as well. (saying this as I type on my iPad Pro wishing I had my $99 pencil!!)
 
l got my Apple Pencil Monday. I was in my local Apple Store and asked when the Apple Pencil would arrive. They said they didn't know. As I'm walking away, l saw a guy purchasing one. I went back to the sales associate and said I saw someone purchasing one and the said they'd check. Two minutes later they come out of the back room with the last one.
 
Looks like I should have ordered it from Staples too, or lived in the UK.

Still in processing and hoping next week has better luck. No chance for a delivery Friday now. Unless the data on the order screen is in error.
 
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End of my day, still in "processing". I was second wave (19th to 27th) and placed order at 0:30 PST on the 11th. USA.
With the Pencil it looks like that is where my looking only on the website Apple.com is hurting me.

I was one of those madly refreshing Apple.com and Twitter surprised to find that it WASN'T going to go live at midnight pacific time only to finally find a tweet of someone saying they ordered it off the damn Apple Store app!

I got on the app and ordered my iPad pro and pencil 30 mins into the process. Even after the apple.com store was still saying "Available November"

I felt screwed, but figured 30 mins late couldn't be that bad.

Apparently it was when the Apple Pencil was concerned. Thanks apple.com ...
 
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Totally planned by Mr. Cook, just like the Apple Watch. Contstrained supply initially helps build intrigue and interest in the product because people think "Wow, this must be popular." Which leads to... "I got to have it."

I'm a victim of this as well. (saying this as I type on my iPad Pro wishing I had my $99 pencil!!)

Yes, Tim & Co. have regular boardroom meetings about the best way to go about not selling products.

Constrained supplies are not about creating intrigue. The intrigue is a byproduct of constrained supplies. Apple is not in the business of not selling.

Ten years ago, a delayed product launch would only create a customer ruckus after a month or two. In today's era of increasingly immediate gratification, it's now just a few days before people fire up their knee jerk demanding rants, letters to the CEO, and OCD package tracking.

All the package tracking and foot stomping and phone calls and stalking are what create the illusion of demand, when in fact, the Apple pencil's final working design was probably just finalized a month or so ago, and several thousand people around the globe are simply doing their best to crank out a million of these delicate sophisticated new products as fast as humanly possible.

The only thing you're a victim of is your own impatience.
 
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Mcdj,

I may be reading too much high and mighty-ness in your tone than you possibly intended, but your response seems awfully content on wrist slapping others on the forum here like we are impetuous children.

The fact of the matter is that we aren't complaining about a well communicated delay and showing too little patience for a "delayed product launch" as you put it. We are complaining about a mysteriously last minute rumor-confirmed product launch that had us watching the curtain being pulled back and roughly 5 Apple Pencils available for 105 waiting customers.

No, it isn't a delayed product launch. It is a product launch with an IOU hand-written on a piece of paper behind the curtain.

Had their been more communication, I believe we all would have handled this much differently.
 
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My 19-26th window order is finally preparing for shipment. I hope they ship it today with DHL Express because that's the only delivery service that delivers on saturdays over here in Germany.
 
delivery scheduled on my keyboard and pencil between 12-1pm UK time today :)
My 19-26th window order is finally preparing for shipment. I hope they ship it today with DHL Express because that's the only delivery service that delivers on saturdays over here in Germany.
I'm pleased for you guys but with my dates the same as yours and mine remaining as processing, for me this is a joke.

I know, I know, be patient but you can't help wonder "Why"?
 
ok lads, packages just arrived (delivery boy was 1.34 mins late!!!! :mad::mad::mad: ). here it is. still packaged as promised. dont worry. no peaking ;)


package.JPG
 
Yes, Tim & Co. have regular boardroom meetings about the best way to go about not selling products. Constrained supplies are not about creating intrigue. The intrigue is a byproduct of constrained supplies. Apple is not in the business of not selling.

You totally missed the point... they are sitting around board meetings determining how they can sell more, and to sell more, it means creating greater demand. Apple is in the business of selling, therefore they use every tactic to sell more... one of those tactics is to supply less during initial roll out to increase demand (it really works) and the population buys more. IT also supports die-hard apple fans who want to show off they got the latest one while all his buddies are waiting 2-3 weeks. Shortages work in apples long-term favor.
 
yea, sorry lads, i caved in! my will power is awesomely off the scale.

keyboard awesome
pencil extra awesome. i love the way it acts as a general pointing device in general ipad usage too :)
 
My 19-26th window order is finally preparing for shipment. I hope they ship it today with DHL Express because that's the only delivery service that delivers on saturdays over here in Germany.

Shipped an hour ago via TNT. Well, I guess I will have it on monday then.
 
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