mckeek said:I am an IT manager for a 65-person (sorry - PC only) company and buy lots of Dells (don't worry - I have a mac at home, and am currently craving a PB15!). In general, I don't find Dell laptops to be very competitive with others (Toshiba, Sony, et. al.) in the PC world, but we do like their desktops.
I have an office of 250 users. We also use Dell. Their hardware is a mixed bag IMHO. The desktops have been rock solid since we upgraded 2 years ago. Laptops. The 4 year old ones have started to have hard drive failures left and right whether this be because of abuse, age, or simply because 60% of those users are out of the office traveling 80% of the time I'm not sure.
Because of this we've moved to IBM ThinkPads. Drastically better quality. However I own a Toshiba laptop right now and I've been impressed with the quality and reliability of the system.
For those that are dumping on these devices simply because they aren't pretty enough
It comes down to personal preference for most and that goes beyond technical specs to something that can't be determined by anyone here. If I HAD to choose though metal would be pref but I wouldn't balk at plastic. Sure as heck iBook users aren't.