To be honest, today's event wasn't even necessary if the the bad press didn't over-exaggerate the problems. I've repeatedly said this - the iPhone 4 is only having issues with very weak reception areas and only that. Tons of people are having no problems at all. The amount of unjustified hate Apple is getting for the last few weeks is just stupid.
I don't care what kind of "tests" they do. AT&T data shows that the iPhone 4 drops less calls than the iPhone 3GS. That's solid, mass-area evidence that the iPhone 4's antenna is great.
Neither Steve or I are denying that there is a problem with the antenna for areas of low reception. In fact, 0.55% users are affected. That's actually a lot more than what I thought it was (I assumed less than 0.1%), so this is definitely a big problem
until today.
Apple has now offered a free bumper to EVERY iPhone 4 user, regardless whether they have problems or not. For the people who bought the bumper, they're refunding the money. If you're still not satisfied with your iPhone 4, just like always, you can take it back to return it.
Let's ignore the fact that a $29 (now free) case solves this entire drama, but the fact that you could have returned the iPhone 4 this entire time. I see people saying "ZOMG I CAN'T MAKE A ****ING CALL ON THIS WITHOUT DROPPING" online all the time. All I have to say to that is, as much as I like Apple, I would have returned a phone that can't even make phone calls. The fact that you're not returning it simply leads me to the conclusion you don't really have a problem, or this problem isn't so big as you have to return your phone.
You can return the phone at any time. The iPhone 4 return rates are even lower than the iPhone 3GS. What does this conclude? What I've been saying since the beginning: there is no REAL problem for the majority of consumers. All this is just bad press, in combination to PR nightmare (something Apple is infamous for).
For the sake of 0.55% of people in weak reception areas, Apple is now giving free cases to 100% of their customers. Apple is a company that cares about its image. It wants ALL users to be happy, and that's why I never lost confidence in them in the past few weeks. As a user of Apple products for years, I've seen many similar dramas. The overheating MacBook Pros. The freezing 27" iMacs. The yellowing screens of the first iMacs. All of them turned out to just be over exaggeration from the media. The iPhone 4 is the same. It was just a small problem, and now Apple is fixing it. The fact that Apple is not changing the design shows how minimal this problem is.
That's all I have to say. I learnt nothing new from today's press conference. If every consumer had enough sense like me to not believe everything newspapers and random online haters say, Apple wouldn't need to waste so much time hosting this event. They'd just post a message and hand out free bumpers. Unfortunately, not everyone has had experience with Apple through tough times before like I have, but now Apple has proven to you that they're a company you can trust to buy expensive products from. You will never be disappointed or mislead.
The only thing I'm concerned right now is how I'm going to get my free case, since I imported my iPhone 4 from the US. I guess I'll be missing out. But as I've always said, I'm amongst the 99.45% who never experienced any problems. This is the best smartphone I've ever owned.