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Updated my ship to address earlier this morning and got email confirmation on the change about 10 mins later. I'm in the Los Angeles area, and Apple also stuck Los Angeles onto the 2nd line of address like most here.
 
I'm in the same boat here. It is shipping to an address I don't live at anymore so it is really important that I change it! I ordered the phone at 3am EST and have been trying all morning to change it. Currently in the "Processing" phase and I still get the "Your order is being processed. Please try again shortly. To make changes to your default shipping information, go to Your Account." message.

Not sure what to do at this point. 10 hours later and still unable to change addresses. As others noted, calling Apple is not an option. Would I be able to change at an Apple store?



Mine is at the processing phase, but it still gives me that message.

And I can't even stay on hold with calling Apple. It says, "Screw off, we're busy" and hangs up.
 
I ordered mine at 3am, I called this morning 10:30 est, asked for a delivery address change, no problem. Change showed 5 min later, email came like 50 min later.
 
Who did you call? Every call I made to Apple has been unsuccessful as a recorded voice tells me their call volume is too high and then hangs up. I've been calling 800-MY-APPLE. Can you please share the number you called and were able to talk to someone? I'm really worried my phone will be shipped to the wrong address and this point!

I ordered mine at 3am, I called this morning 10:30 est, asked for a delivery address change, no problem. Change showed 5 min later, email came like 50 min later.
 
Who did you call? Every call I made to Apple has been unsuccessful as a recorded voice tells me their call volume is too high and then hangs up. I've been calling 800-MY-APPLE. Can you please share the number you called and were able to talk to someone? I'm really worried my phone will be shipped to the wrong address and this point!

I called 800-MY-APPLE it took me a few tries plus like 20 min on hold.
 
anyone know if I ordered through AT&T if I can change the shipping address as well? i'm on a family plan acct with my brother and it's being shipped to his place but he won't be home that week...
 
Question

I was wondering so I placed my order last night and when i try to check order status it wont allow me, and in the last page I saw last night when I preordered it, it said it was being processed, would you know why this is
 
Is everyone getting this message when they check the status of their order?
I was able to change my address this morning. But 30 mins later, i'm getting this now. not sure if it's due to the address change or just in general.
 

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YES! once your order is processing you can change it. Just click edit on your shipping address.

Trying but I keep getting an error message when trying to view order history. How long does the initial processing take before you can edit? I ordered about an hour ago (long story, ugh!) and last I checked its not yet in the stage where I can edit.
 
Yes, I changed my shipping address earlier this morning when my order hit the processing stage. Shortly after that, I received an e-mail from Apple confirming the changes.

Darn :eek: .. I thought change is forbidden and went the store to order ..
 
Is everyone getting this message when they check the status of their order?
I was able to change my address this morning. But 30 mins later, i'm getting this now. not sure if it's due to the address change or just in general.

That's just because the site is getting a lot of traffic. If you keep trying, it'll eventually go through.
 
I just changed the address on mine and the actual order amount ($$) changed to reflect the change in sales tax. I guess they have not charged my card yet.
 
Trying but I keep getting an error message when trying to view order history. How long does the initial processing take before you can edit? I ordered about an hour ago (long story, ugh!) and last I checked its not yet in the stage where I can edit.

Took mine about 2.5 hours after my order was placed to start processing and funds drafted from my account.
Then I could change my shipping address, yours will get there soon!
 
How long does it take for it to go from "We have received your order" to "Processing"? Do you get an email notifying you that it moved into Processing?

Also, what happens to the sales tax if you change the shipping address to one in a different state? Will they charge/refund any difference?

My order was placed at 3:50am Eastern and it just updated around 2:00pm to Processing and I was able to change my ship to address. Delivery says 9/21
 
It will charge you the tax difference. I changed shipping address from a state with 0% sales tax to another with tax, it charged the tax separately to my card. I assume Apple will credit you if you do the reverse, but it could be easily resolved by calling them later when their phone lines are not extraordinarily busy.
 
I placed both mine and my gf's orders at 6 AM this morning and just changed both of our shipping addresses and got the confirmation email.
 
placed an order around 12:30am PT; I was able to change the shipping address for one of the phones and received the confirmation email. For the second phone, I keep getting a window popping up, telling me to call apple... which are overloaded...
 
Those who have successfully changed their shipping address - which carrier are you with? I still haven't been able to change mine and I'm AT&T.
 
I'm at AT&T.

I was able to change my first order but not my second.
 
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