Apple Pulls Reviews From Online Store Product Listings

[MacRumors]

Apple appears to have eliminated reviews from its online Apple Store, removing the options that customers previously had for both leaving reviews and viewing reviews.

Apple made the change over the weekend, and as of now, no products on the online store have reviews, so there's no way to tell how customers liked a given product.

Items like the Apple Pencil and the Lightning to 3.5mm headphone jack had hundreds of reviews at the time they were removed, as noted by AppleInsider. For example, a Wayback Machine archive of the original Apple Pencil from November 16 had more than 300 reviews, many of which were negative.

At the current time, product listings have no Ratings & Reviews section and it's not clear if Apple plans to return them, but it's looking like the change was made deliberately since it expands to the online store in multiple countries.

Article Link: Apple Pulls Reviews From Online Store Product Listings

 

[Expos of 1969]

They can run but they cannot hide...

 

[DogHouseDub]

That’s one way to handle it. #CyberBallGag

 

[caliguy]

Cook's Apple striving to become more like China!

 

[Paradoxally]

Watch Apple claim this was a bug to hide the fact that many people leave negative reviews on their products (mainly cables and other accessories which have dreadful longevity, not to mention being overpriced).

 

[rmoliv]

Apple has a problem with criticism.

 

[mikethemartian]

Don’t worry they are all going to be replaced with 5 star reviews.

 

[mdriftmeyer]

My guess is they are testing a new inline reviewing system

 

[PickUrPoison]

That’s one way to handle it.

Yes, review bombing by the Apple-hate crowd is a difficult issue. I suppose inauthentic reviews is a better term.

 

[fmcshan]

A shady move from Apple! Even though AirPods are fantastic, for example, they had a rating of under 4 of 5. I feel that a lot of products were bashed by reviews, but Apple should keep reviews public. Constructive criticism helps to improve future products overall.

 

[Surfer13134]

I will be the first one to call Apple on on their BS but this may be a good thing. There was a ton of fake reviews on products that wasn’t even out yet. Hell there was 3 reviews on the brand new battery case for the 11 with people giving it 5 stars saying it’s great and now they have 3 days of full battery. Even though it was a 5 star review it was a fake review because no one could possibly have the case hours after Apple announced the case. Hopefully Apple will have a “verified” purchase like amazon and bestbuy has.

 

[rjp1]

Whenever I had to exchange a broken lightning cable, smart battery case, or MagSafe charger, they’d always comment how they had never seen this happen before. I’d then ask if it was their first day, because their own website has 10’s of thousands of 1 star reviews for them breaking so easy. I would have never brought this up if they didn’t try to lie about never seeing this before.

 

[triangletechie]

Must be the same "Apple haters" that disliked The Morning Show.

 

[Apple_Robert]

I hope this is temporary. If not, this will not bode well for Apple.

 

[Pepe4life]

Apple: "You are reviewing it wrong"

 

[Lucky736]

1984

 

[emmab2006]

Begining to lose patience with Apple. we have the right to say if we dislike a product!. but all Tim clearly thinks about is the money in his wallet.

 

[luvbug]

Since the integrity (and agenda) of the reviewers, these days, regardless of the company or product, is questionable at best, I can see why a company might take this approach. There are multitudes of venues for product reviews online, so it's not as though Apple product reviews by customers are no longer available.

 

[cale508]

It's funny how when an Apple product has bad reviews, Apple lovers would say those reviews were written by Apple haters. Because of course, Apple would never make a bad product or overcharge for it. SMH.

 

[Expos of 1969]

Since the integrity (and agenda) of the reviewers, these days, regardless of the company or product, is questionable at best, I can see why a company might take this approach. There are multitudes of venues for product reviews online, so it's not as though Apple product reviews by customers are no longer available.

And the integrity (and agenda) of Apple is not questionable ???

 

[lostngone]

You and your money are very important to us!!!!
*Your opinions, not so much....

 

[developer13245]

They removed reviews and ratings for macOS and Xcode a few years ago. That was the end for me. I've seen those have returned (along with rumors of software quality improvement efforts).

But these types of things are very bad signs of rotting fish (from the head)

 

[David1964]

Watch Apple claim this was a bug to hide the fact that many people leave negative reviews on their products (mainly cables and other accessories which have dreadful longevity, not to mention being overpriced).

I have never had an Apple cable fail on me in 10 years.Most of the failures are down to the users mis handling them.

 

[Pupi]

Begining to lose patience with Apple. we have the right to say if we dislike a product!. but all Tim clearly thinks about is the money in his wallet.

You have the right to say it, but Apple doesn’t have the obligation of providing you with a platform for that. You can write it on your Facebook or Twitter or start a website with user ratings for Apple products.

 

[nvmls]

But cables don't fry and butterfly keyboard is the most reliable ever, it's the just the hate from MR community
[automerge]1574367241[/automerge]

I have never had an Apple cable fail on me in 10 years.Most of the failures are down to the users mis handling them.

Impressive.