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I don't believe this is the first time something like this happened. I discovered about a week ago a bunch of my Universal digital copies are not showing in the cloud anymore, titles like Jaws, for example. I think I had about 8 or 9 different titles just not showing in iCloud anymore. When I emailed Apple about it they basically told me "Sorry, that sucks, some digital copies don't get iCloud and always make sure you back up." Since they were in iCloud before, and all my other digital copies still are, this is BS. Thankfully I had them all on my Hard drive still. But I have a few HD TV shows I have not downloaded all of because of the massive HD space it would take up. Guess I better do it when I get home. So Glad I collect Blu-ray instead of digital primarily. Ugh. At the very least Apple should send an email to owners before something is taken down saying "It's going, better get it while you can."
 
In my view this cloud stuff is all half baked. Companies need to work out intellectual property rules that are more consumer friendly. Consider the following:

1. As others have said before, with physical CD/DVD/Bluray and rips you can pass on your entire digital library to your children when I die. What if you have spent $1000s though an itunes account. Your heirs are SOL and your itunes content dies with you.

That isn't really true. I can hand over my whole library to anyone I want by giving them my user name and password. Unless someone tells apple that I'm dead they have no clue that it was my kid and not me that changed the email used as an Apple ID, changed the password, changed the recovery email etc.

Most of those lawsuits are over the issue of transferring 'ownership' to an existing account, ie merging two or more accounts, in total or a few titles to this account, others to a different one etc. Which can't currently be done dead or not

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My iTunes purchase days are over. As of today.
You broke the trust Apple.

No they didn't. You just never bothered to read the terms you agreed to. Because this has been in there since the beginning.
 
I have a feeling this is likely related to Disney’s stupid practice of putting titles “into the vault” (a practice I am vehemently opposed to, and the kind of practice that pretty much encourages people to pirate your content). That said there’s something chilling about the idea that if I buy something from iTunes and remove it from my computer to save space, knowing I can return to it later via iCloud that my content might disappear because some greedy corporate lawyer decided to pull Apple’s license.

That said, isn’t Apple a major share-holder in Disney? Makes sense that they’d co-operate. It’s companies like Warner and Universal that I worry about…

Either way, it’s one more reason why I continue to buy physical media and why I hope it never truly dies out. The fact is, if it’s in the cloud you don’t own it.

Guess I'm going to have no now go and back up all my iTunes Cloud purchases. Thankfully most of them are crappy SD digital copies that came with my blu-rays so I dont care if they disappear. But as long as this practice continues, I would argue there's a place for physical discs.

And of course, this is well within Apple's legal right to do (it's in the T&C) but it's still a ****** thing for them to do. And yes, while we could always just rip stuff ourselves don't forget there's stuff in the iTunes store that DOES NOT EXIST in HD outside of the iTunes store. In fact I've purchased a few Movies/TV series for that reason alone -- they do not exist on Bluray and they probably never will (since bluray is such a money sink even for distributors, thanks Sony).
 
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says who? Using iTunes Match didn't magically delete the files I have on my computer. It didn't somehow zap my hard drive and get rid of my locally stored music.

It simply matched my songs to versions on the iTunes store and allows me to download said songs onto any device which may not have them at any given time.

Again, spreading more falsehoods because people can't comprehend what is actually going on. They read the title and a few words and think they know what an article is trying to say. Sad.

It's a reference to the current practices of Apple. Apple's approach with purchased data is that they will hold it for you until they don't as shown through this debacle. There are people who put their music onto Apple's servers to save their own space. Obviously you aren't going to lose your data if it is on your computer. That holds true for any movies that you bought from Apple. If that is your stance on this issue, why did you even click the link? The point is that Apple is not guaranteeing to hold the data that they have agreed to hold. So IF you put your music on there, you better download it back to your computer, or you risk losing it. Sad is that you don't understand the potential for this to happen.

Obviously my first statement did not imply that your music holdings are currently gone. It is stating that this is a reality that could affect someone in that situation.
 
Yes, I can transfer all the m2ts files into external hard drives if I wanted to, but I have no need to do it. I perfectly enjoy my collection and putting the disc in the player :D

some people prefer to take their collection with them on planes, having all of your movies ready to go and in one place is infinitely more convenient than carting along a bunch of blurays.
It's a reference to the current practices of Apple. Apple's approach with purchased data is that they will hold it for you until they don't as shown through this debacle. There are people who put their music onto Apple's servers to save their own space. Obviously you aren't going to lose your data if it is on your computer. That holds true for any movies that you bought from Apple. If that is your stance on this issue, why did you even click the link? The point is that Apple is not guaranteeing to hold the data that they have agreed to hold. So IF you put your music on there, you better download it back to your computer, or you risk losing it. Sad is that you don't understand the potential for this to happen.

Obviously my first statement did not imply that your music holdings are currently gone. It is stating that this is a reality that could affect someone in that situation.

first of all, DISNEY decided to pull the content from iTunes, not apple. Don't blame apple for a decision DISNEY made.

Obviously you can't read, apple specifically states in their terms that a) you don't own the movies, b) they specifically state that content may or may not be available at any given time, and they are not responsible when it is not. They have not guaranteed to hold onto anything for you, in fact quite the opposite. They don't have a cloud account for every person to UPLOAD their movies where they hold onto it for you. They do not advertise to hold onto anything. They are simply saying that your purchase will be remembered and you can come back to download it whenever you want, so long as the CONTENT PROVIDER has not pulled it from the store.

You said

"good luck to anyone who uploaded their music to iCloud, you basically gave away your music.... Not good."

The problem with your statement is that first of all, nobody uploaded their music to iCLoud with iTunes Match. Like I told you, the songs were matched to songs on iTunes. There is no "uploading" involved. Second, you are telling people they gave their music away, 100% not true. Nothing happened to their music. It still exists just the same as before, now you just can access songs on devices that don't have them. Nobody gave anything away for free when they still have, and will never lose, access to their music. Third, you act as if it was apples decision to pull the disney movies. Again, not true. Disney pulled them for a night and put them back, and now you're acting like it's the end of the world telling people to stay away as if this is a) something apple did, and b) a normal occurrence.
 
Nope, but if the disc you bought, for some bizarre reason had disc rot and stopped playing after the third viewing, you could go back to Best Buy and they will replace it.

I doubt Best Buy would do this at all unless it's with 2 weeks. I downloaded a movie from iTunes and I didn't play. I sent them an email and got a new download later that day and it was fine.

I get a movie from Best Buy, it doesn't work, I have to drie back and wasted my gas to do this. Also, Best Buy won't do anything also if the movie is over 2 weeks old. What do you do when a DVD is missing or broken after a few months, do you go to Best Buy and ask for a new know?
 
I work in the television industry, and it's a very sad truth that licensing is still stuck in the 1950s. Anyone who subscribes to Netflix Instant knows that movies that were there before, suddenly go offline. That's because of an archaic system designed for broadcasters who would only have exclusive use of a movie for a certain period of time; then another broadcaster would be sold the rights for a time.

Nowadays, there's no excuse for streaming content to ever go away, as Amazon EC3 and other storage is cost-effective for these "big boys" (and Apple has acres of their own storage). However, the licensing hasn't caught up, and companies who distribute content (like Netflix and Apple) find themselves forced to remove content because the timer on a license contract suddenly expired. It's the fault of someone in the film owner's Legal department who neglected to keep track of expiration dates.

Personally, I don't understand why they can't set their computers to notify them, "You now have one week to renew your Netflix contract." "You have two weeks to renew your Apple contract." It's not rocket science, and software solutions exist to prevent these embarrassing moments.

When you've decided to release your film for streaming, and you are being paid each time someone watches or downloads, the LAST thing you want is for the revenue stream to stop because you forgot to renew the contract. Not to mention the bad feelings consumers will have when they can't watch what they want to watch.
 
some people prefer to take their collection with them on planes, having all of your movies ready to go and in one place is infinitely more convenient than carting along a bunch of blurays.
On that issue, there is no question I will not take any movies out of my collection on an extended trip. I like taking care of them :D. I also don't like watching movies on a phone, tablet, or laptop, so it's rare that I would need copies for that. But if I do, then I can rip which ever one I'm more likely to see. But I mainly watch my movies at my house. I can't see myself needing so many movies at one time outside of my home.

For the people that like that system, I can see how it can be convenient to them. They probably prefer quantity over quality at any given time.

I doubt Best Buy would do this at all unless it's with 2 weeks. I downloaded a movie from iTunes and I didn't play. I sent them an email and got a new download later that day and it was fine.

I get a movie from Best Buy, it doesn't work, I have to drie back and wasted my gas to do this. Also, Best Buy won't do anything also if the movie is over 2 weeks old. What do you do when a DVD is missing or broken after a few months, do you go to Best Buy and ask for a new know?

I explained what happened once with what I thought a menu wasn't functioning correctly on a movie, I'll repost it...... And out all the Blu-ray movies I've collected over the years, none have gone missing or have broken in my collection.

Yes. But sometimes the manufacturer will help. The only time I had an issue with a Blu-ray disc, T2 Skynet Edition, the menu didn't load correctly. I rode it out for months until I decided to contact Lionsgate about the issue. They told me to try it in another Blu-ray player, at that time I only had 1 BD Player, and if the issue didn't go away, they told me to send in the disc for a replacement. Shortly after, I bought my second BD Player and indeed that was the only issue, the disc was fine.

But Lionsgate was willing to exchange the copy for me.

If fact, I once blind bought a Blu-ray movie from Amazon. After seeing it, I didn't like the movie and asked Amazon if I could do something about it. They told me to return the movie back for full credit. So I was able to order a movie I liked. I will say that Amazon is far more helpful with everything I buy, which is way I make every purchase I can through them.
 
I'm in the entertainment industry, online video games. As a business person, I embrace the concept of digital distribution.... But as a consumer there is just no replacement for having a physical copy of the game, music, or movie. I've bought the occasional game on Steam with their awesome sales, but 90% time it will be physical.

As far as this, if it's indeed intentional, there are some significant issues and problems that will arise as a result of this. I haven't scoured iTunes ToS but I can't see how, even if it's digital, that content purchased would be no longer available.
 
On that issue, there is no question I will not take any movies out of my collection on an extended trip. I like taking care of them :D. I also don't like watching movies on a phone, tablet, or laptop, so it's rare that I would need copies for that. But if I do, then I can rip which ever one I'm more likely to see. But I mainly watch my movies at my house. I can't see myself needing so many movies at one time outside of my home.

For the people that like that system, I can see how it can be convenient to them. They probably prefer quantity over quality at any given time.

Often traveling outside the country for work and much prefer to have movies/tv shows on my devices that I can actually understand.

Local TV is terribly boring when you don't understand what they are saying. ;)
 
I have to drive back and wasted my gas to do this.

Consolidating trip with other errands, to work from work? Unless it's in a part of town one never goes to. Now that is annoying when it a dozen miles in the wrong direction.
 
Makes me glad I still buy DVDs. Haven't gone to blue-ray yet since i don't want to have to buy another player and my TV is too small to make it worth the money.

I worry about stuff I've bought from Amazon for the Kindle app - Amazon has been known to pull stuff. I wish I could find a way to back it up so that Amazon couldn't suddenly decide to erase it from my iPad.

I only bought a couple of movies from iTunes.
 
Have the best of both worlds.. Buy the disc and then rip it so you have your own digital copy.
 
Have the best of both worlds.. Buy the disc and then rip it so you have your own digital copy.

or download the movie, then you can back it up, burn it to a disc, whatever you want... best of both worlds! Imagine that.
 
Buying the digital copy for the same or higher cost and at an inferior quality than the physical format is not the best of both worlds :p
 
So at what point should the consumer be responsible to know their rights and responsibilities?
I'm not suggesting that Apple is to blame instead of the consumer, I'm suggesting that if Apple can remove the ability to re-download purchased content from the cloud on a whim the responsible user is going to download and keep everything local. If the responsible user believes that his goods are not safe in the cloud he might start to worry about all his data up there and keep it local too. This is not Apple's vision for the cloud as far as I understand.
 
I'm not suggesting that Apple is to blame instead of the consumer, I'm suggesting that if Apple can remove the ability to re-download purchased content from the cloud on a whim the responsible user is going to download and keep everything local. If the responsible user believes that his goods are not safe in the cloud he might start to worry about all his data up there and keep it local too. This is not Apple's vision for the cloud as far as I understand.


But should the responsible user not read and understand the terms and conditions of services like this before blindly clicking agree?
 
But should the responsible user not read and understand the terms and conditions of services like this before blindly clicking agree?

Well, of course he should, but this doesn't change Apple's problem, it actually makes it worse. Apple wants users to perceive iCloud as a reliable service which can be entrusted with digital purchases and data. The fine print basically says "your purchased goods and your data might become unavailable in the future and we're not liable for anything". When a "responsible user" reads that, the obvious conclusion is that he cannot consider the cloud reliable.
 
It's real simple, download the files to your hard drive and even if its removed from "the cloud" you can still watch it. iTunes sharing is awesome for watching movies locally on Apple TV.

Hard drive, or shelf space for that matter,space is not unlimited. One of the many attractions to having your purchased content accessible via the cloud. ;)
 
Buying the digital copy for the same or higher cost and at an inferior quality than the physical format is not the best of both worlds :p

Some videophiles will notice, but 99.9% of people will not have any problem with iTunes HD. Most wouldn't even notice the difference when placed side by side with a bluray.

i'm sure the millions of people out there with Vizio TV's who still don't use HDMI cables, buy the cheapest A/V equipment, are going to care about the quality difference between a bluray and digital download.
 
Some videophiles will notice, but 99.9% of people will not have any problem with iTunes HD. Most wouldn't even notice the difference when placed side by side with a bluray.

i'm sure the millions of people out there with Vizio TV's who still don't use HDMI cables, buy the cheapest A/V equipment, are going to care about the quality difference between a bluray and digital download.
But if you're going to spend $20 on the movie on iTunes or you can buy the same one on Bluray which includes a digital copy for the same price or cheaper, it makes more sense to buy the physical. Why? Because if you don't care for the physical copy, you can just download the iTunes copy or rip ur own version at a higher quality than the iTunes and just sell the physical copy for $13 easily. You can't do that at all with the digital copy. So even if you onpy want the digital copy and quality isn't even an issue, the physical copy makes more sense.
 
But if you're going to spend $20 on the movie on iTunes or you can buy the same one on Bluray which includes a digital copy for the same price or cheaper, it makes more sense to buy the physical. Why? Because if you don't care for the physical copy, you can just download the iTunes copy or rip ur own version at a higher quality than the iTunes and just sell the physical copy for $13 easily. You can't do that at all with the digital copy. So even if you onpy want the digital copy and quality isn't even an issue, the physical copy makes more sense.

agreed, but again, 99% of customers are never going to do that.
 
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