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Apple Recalls 1.8 Million Batteries
- Thread starter tsmithgolf2000
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tekmoe said:
Same here.
If someone followed the rules and took their battery out of computer, they sure have had a miserable 5 weeks.
Finally got my 12-inch battery replacement yesterday.
I find it amusing they want us to take the time to discharge the battery before returning. Mine was already discharged. However, I might wait a bit to return it. I don't think they're going to charge us or anything. However, I probably never would use it, it would be a *tiny tiny* risk too considering what happened to a handful of people, so probably best just to return.
I'm so thankful the recall happened. I mean, my Powerobok is fun again being able to last more than 1.5 hours on conservative settings. Now it's original again. yay.
I find it amusing they want us to take the time to discharge the battery before returning. Mine was already discharged. However, I might wait a bit to return it. I don't think they're going to charge us or anything. However, I probably never would use it, it would be a *tiny tiny* risk too considering what happened to a handful of people, so probably best just to return.
I'm so thankful the recall happened. I mean, my Powerobok is fun again being able to last more than 1.5 hours on conservative settings. Now it's original again. yay.
powerbook911 said:
I'm letting mine drain now before putting in the new one. There's a small but very real risk of the battery having problems during shipment if it's charged. I see no point in taking the risk that someone might get hurt from an undischarged battery.
My PB is 19 months old so I consider it a bonus to get a fresh battery. The risk of keeping the old one around seems too great as the chance of it having problems as it gets older grows bigger. So, I'll send it back but, I have to say, I did consider keeping the old one.
Dr.Gargoyle said:
This may help a little. On your package there is a shipping label. On the side of the label there is printed "EZ RETURN LABEL - LIFT HERE". Do it! the label seperates leaving the return label on the box and the lifted off portion, the part with your address on it, becomes your receipt. On the back of it you will find a form letter printed titled "Estimated Costs" it reads, in part;
"If Apple confirms that service is covered and you follow instructions the estimated cost of parts and labor is $ 0.
If Apple confirms that servise is covered but you fail to follow instructions on returning the part, you will be charged a non-return fee of $ 143.33"
And then there are a couple more paragraphs. Also note on the label there is a "Recommended Due Date". It seems that Apple, at a minimum, is anticipating the possibility of billing for un-returned batteries. Will they do? Can they collect? I don't know, I do know that they can hire more expensive lawyers than I can.
So if the doing the "right" thing isn't enough, try doing the smart thing.
I got my 12" replacement yesterday as well. Still need to put it through a full charge/discharge to calibrate it, but coconutcBattery reports 4400 mAH as opposed to my old battery at about 3400, which is nice. Old one was getting 2.5-3 hours, hopefully the new one takes me back up to the original 4 hours or so. I need my PowerBook to last about another year before upgrading to a MacBook, so a new battery is really welcome.
Deputy-Dawg said:
Well i just removed the EZ peel label and yes there is a return adress on it (in canada in my case) and an 800 number to call UPS.
But there is NO form letter anywhere thretening to charge me if the battery is not sent back (it will be btw)
So what on earth are you on about ?
I am not on anything. Sort of resent the implication. The letter is on the back of the part of the lable that peeled off. If I could figure how to post an imate of it I would, but...cogsinister said:
It is possible, I suppose, that different forms were used in Canada than the US. In fact that is almost a certainty since our returns are by USPS not UPS.
Deputy-Dawg said:
Well there is no thretening letter on the back of my peel off label, and a friend in England allso peeled off the label to reveal no dire consequences if the battery is not returned.....
So maybe the US is the only place they could enforce a charge for un returned batterys ?
and sorry i dident mean to say you are on anything.....it is an English expression....meaning what are you saying.......
Do we really have to send the old ones back? I don't really feel like going through the work to drop it off or schedule a pick up, plus I'm never home when the mail man comes here so I would have to PAY for a pickup since it's not DHL. Also, my battery is always ice cold compared to the rest of the ibook.
Thats OK. I should remember what George Bernard Shaw said of England and the US "Two great nations divided by a common language"cogsinister said:
Sigh!!!1
do you have to discharge the old battery? the old one is sealed in the box and waiting to be ship back (i have until mid-november to do so), i don't feel like opening it again and discharge it 