I have a customer that uses iCloud for Windows for wireless photo sync from his iPhone to his Windows PC.
iCloud version 15.0.215 (Downloaded from Microsoft Store) is the installed version.
Sync doesn't work and he can't log into his iCloud/Apple ID account.
He signs in with correct ID and password (verified on icloud.com) and it says:
"When you want to sign in with this account, you must enter the code from a nearby device. Make sure that bluetooth is on or that the apple device is in the same wi-fi network as the computer"
Bluetooth is turned on and his phone is on the same network as the computer.
Is this a known error?
Is it possible to download an older version of iCloud for Windows?
Right now he gets an popup from iCloud telling him to log in all the time. Is there any way to close the program and not let it auto startup or do I have to uninstall it?