nonsense. if that is what you believe, do as @TechnoMonk suggests
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Apple refuses to replace Series 4 Battery
- Thread starter TooMuchPhone
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Not at all, if you have any merit in your allegations, there are plenty of ambulance chaser attorneys who are ready to shake down Apple. It’s all pro bono, you don’t have to spend single penny.
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no, I am not. You are the one making a "point" when you don't have one.
The point is forced obsolescence
Yes, I agree. They’d like to sell as many watches as possible.
Have you considered doing the repair yourself or having a 3rd party do it?
Apple Watch (44 mm Series 4) Battery
Replace a dead or damaged battery in a 44 mm Series 4 Apple Watch.
www.ifixit.com
Apple Watch Series 4 Battery Replacement
Use this guide to replace a worn-out or dead battery in your Apple Watch Series 4. This guide shows the procedure on the standard, GPS-only version...
www.ifixit.com
Thanks. I looked at this earlier - stopped at wear protective goggles as glass may shatter lolHave you considered doing the repair yourself or having a 3rd party do it?
$28 for everything needed, some technical skill is required though. A step by step repair guide is available too.Apple Watch (44 mm Series 4) Battery
Replace a dead or damaged battery in a 44 mm Series 4 Apple Watch.
Apple Watch Series 4 Battery Replacement
Use this guide to replace a worn-out or dead battery in your Apple Watch Series 4. This guide shows the procedure on the standard, GPS-only version...
edit: re: 3rd party - concerned it wouldn’t be waterproof after service.
Email the executive team at tcook@apple.com, you'll likely get a phone call from an executive assistant. Explain the situation, calmly and cordially, explain that you love your watch and that the particular software that Apple uses for diagnosis is faulty by admittance of the Genius that helped and that their "manager" wasn't helpful at all. All you'd like to get your watch replaced for the $99 fee.
After you do that, as I said calmly, I'd bet you'd get a replacement in the mail within 3 days.
Complaining on a forum gets you nowhere.
After you do that, as I said calmly, I'd bet you'd get a replacement in the mail within 3 days.
Complaining on a forum gets you nowhere.
I’ll try to help...
forums.macrumors.com
I didn’t see any indication you actually did a calibration. So… I know it will be somewhat inconvenient but….
1) Use your Apple Watch until it shows a screen similar to below and/or display is off and the watch is entirely unresponsive (i.e., shut down).
2) Connect to charger.
3) Allow the watch to charge to 100% and leave it on the charger for a brief period after.
4) Remove from charger and use as normal
*** Perhaps repeat steps one through four a second time consecutively.
Now, does the OS still report err guesstimate* 90% battery health?
* Current battery condition can change and vary widely due to many factors, both internal and external. That’s in addition to the several properties that are measured to calculate SoC/SoH. Look at any coconutBattery log, see the value(s) go up as well as down over days, hours, or even minutes because the app is simply fetching the current data calculated, not a period, and then coconutBattery does its own simple math. By the way, the complexities have created an industry wide acceptance of some level of inaccuracy. In other words, “it’s the nature of the beast."
Calibration can improve both SoC (state of charge) and SoH (state of health) reporting. Just one example on this very forum:
An iPhone battery can last much more than 1000 cycles!!!
Hi guys, I want to show you that it is indeed possible that the battery can last much more than the 500 cycles, which are specified by Apple. I bought my iPhone Xs on September 2018 and it has the first battery up to this day. On the attached screenshot of the Mac app "coconutBattery" you can...
forums.macrumors.com
I didn’t see any indication you actually did a calibration. So… I know it will be somewhat inconvenient but….
1) Use your Apple Watch until it shows a screen similar to below and/or display is off and the watch is entirely unresponsive (i.e., shut down).
2) Connect to charger.
3) Allow the watch to charge to 100% and leave it on the charger for a brief period after.
4) Remove from charger and use as normal
*** Perhaps repeat steps one through four a second time consecutively.
Now, does the OS still report err guesstimate* 90% battery health?
* Current battery condition can change and vary widely due to many factors, both internal and external. That’s in addition to the several properties that are measured to calculate SoC/SoH. Look at any coconutBattery log, see the value(s) go up as well as down over days, hours, or even minutes because the app is simply fetching the current data calculated, not a period, and then coconutBattery does its own simple math. By the way, the complexities have created an industry wide acceptance of some level of inaccuracy. In other words, “it’s the nature of the beast."
Going in for the follow-up appointment/humiliation ritual today. I may try this after, but complaining on a forum isn’t just for me but for the community to help with their buying decisions. For example, I think very unlikely I’ll replace this watch with a titanium model because of how my battery issue was handled.
Your current issue aside, I cannot fathom why anyone would purchase anything but the base model(s). These devices are very obviously disposable so buying a better case is pissing in the wind. If Apple was serious about the "better" models or cases they would offer to swap the guts out to keep something like a gold model current.
Yeah but here’s the thing, a battery can store a large amount of power but not be capable of sudden increase in power draw anymore. Tasks like opening an app (tap a message notification) or switching to wifi cause an increase in power draw. But the battery can still hold a charge. Think about an iPhone 5. It could shut off at 35% but be turned back on. That’s why Apple made that controversial update that limited performance on the 6 and newer. It’s got power available but sudden increases in draw can cause the battery to behave like it’s dead triggering a shutdown. It’s a combination of age, cycles, and more.
As for series 3 it stuck around until 2022 so it’s understandable that after 2-3 years it feels like it’s time to replace. It was released a long time ago now and it’s understandable that they couldn’t get it to handle more updates. It’s so small and the hardware so old it just can’t keep up. The new watches are far faster and have more space in them for the components. As the tech improves they’ll last longer and longer just as iPhones have.
I don’t actually know so correct me if I’m wrong, but I don’t think other tech companies that had smart watches from seven years ago (Samsung, LG, Motorola) are still servicing those old watches.
At the end of the day, Apple is not a watch company, they are a tech company.
If you really want a watch that’s going to last you a decade or several, a smart watch is not what you are looking for.
Update: Did a chat With Apple support. They indicated battery life based on the cycle count would be in 60s and offered a genius appointment to do the swap - I’ll provide updates…
This is probably the best route, in my experience chat support is often quicker to actually do something to solve the issue and if the rep you get isn't being helpful you can "accidentally" disconnect and try again.
My S8 is already at 80% health and AC+ just expired so I renewed on a monthly basis and will get the battery replaced as soon as it dips to 79%. It's starting to get low by mid-afternoon on days when I work out a lot. $3.99 a month is not bad for a new battery, and I'll probably cancel the monthly plan after I get it replaced.
Update - went to the original store instead of the late Apple appointment- the case number I got was not enough for him to make the transaction. A code needed to be put in by Apple - which they did. That said, the store said that if I send it in the repair shop would still send it back as it “passed.” The store manager who I finally got to meet - he’s great - said to do rapid replacement instead.
This is a ton of work for a new battery but seems there is a potential resolution if I accept that they will put a hold on my card for a watch that has no value…
This is a ton of work for a new battery but seems there is a potential resolution if I accept that they will put a hold on my card for a watch that has no value…
Another update
Call Apple to see how much the charge hold is and the express replacement is not in my account - comical at this point - they are calling the store - so much time wasted - mine and Apple for a battery.
Call Apple to see how much the charge hold is and the express replacement is not in my account - comical at this point - they are calling the store - so much time wasted - mine and Apple for a battery.