Sidebar Sidebar
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.

Apple refuses to replace Series 4 Battery

BugeyeSTI said:
The difference is that they don't give you a replacement device when they do a battery service on an iPhone. If you want warranty to cover the repair, they will refuse to replace the battery unless it reads 79% or lower using their equipment. If you want to pay out of pocket, they'll replace it regardless what it says. On the watch and older iPads (anything without an M4) you get a replacement device, they don't replace the battery. For this very reason, if the watch or iPad doesn't read under 79% using their equipment they will not allow a battery service whether you pay for it or it's warranty.. There are many threads on this forum, recently and in the past that confirm this precedent..
Click to expand...
Forgot that they had different approaches to repairing the Apple Watch in Apple stores, I seen this response on other threads. Even with AppleCare the battery replacement must be 79% or under.
 
  • Like
Reactions: BugeyeSTI
TooMuchPhone said:
Their website offers it for $100 just like it did when I purchased the watch.
Click to expand...

Sorry to tell you but all service is dead for the Apple Watch S4.

Apple has confirmed that it will end support for three older Apple Watches – the Series 5, Series 4 and the original SE – after announcing watchOS 11 during its WWDC 2024 keynote (you can catch up on everything Apple announced at our WWDC 2024 live blog).
 
bmark said:
Sorry to tell you but all service is dead for the Apple Watch S4.

Apple has confirmed that it will end support for three older Apple Watches – the Series 5, Series 4 and the original SE – after announcing watchOS 11 during its WWDC 2024 keynote (you can catch up on everything Apple announced at our WWDC 2024 live blog).
Click to expand...
No - the watch is still in service - you are wrong
 
bmark said:
Sorry to tell you but all service is dead for the Apple Watch S4.

Apple has confirmed that it will end support for three older Apple Watches – the Series 5, Series 4 and the original SE – after announcing watchOS 11 during its WWDC 2024 keynote (you can catch up on everything Apple announced at our WWDC 2024 live blog).
Click to expand...
Go to this link, put in the series 4 and you’ll see the $100 quote for the battery - you may want to do your research before posting.

Apple Watch Service and Repair - Apple Support

Need to repair your Apple Watch? See your service options, their costs by coverage type, and how long they take.
support.apple.com support.apple.com
 
  • Haha
Reactions: bmark
bmark said:
Good luck getting that battery replaced. It will never happen.
Click to expand...
That may or may not be true but as you can see, Apple maintains that they will do the repair in writing. Their refusal is anti-consumer at best.
 
BugeyeSTI said:
Why don't they just do the battery service instead of offering $100 to buy an accessory?
Click to expand...
Exactly! I said on the phone I want to give Apple the $100 to get a working watch.

Edit: $100 is their fee for battery replacement (I don’t want anything for free - just the service I was promised was offered when I bought the watch - I think the $100 fee is fine)
 
Last edited:
  • Like
Reactions: BugeyeSTI
can’t believe your dragging this out in a year or so the S4 will be just a watch that tells the time unless you adamantly persist with an outdated iPhone for a number of years. cut your losses accept it like everyone else
 
weather34 said:
can’t believe your dragging this out in a year or so the S4 will be just a watch that tells the time unless you adamantly persist with an outdated iPhone for a number of years. cut your losses accept it like everyone else
Click to expand...
Yes, that’s for sure. My Apple Watch 3 is pretty bad, due to lack of watch os updates.
 
twdawson said:
I can’t believe this thread is still going. Apples policy on this has been explained multiple times.
Click to expand...
No - their policy is to replace a bad battery - this is not happening - people need to be aware that they are making a disposable purchase.
 
You must log in or register to reply here.
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.
Top Bottom
Back