You lost all credibility when you started dissing the back button on android devices.. it's thing that is most infuriating on ios. For something that's meant to be so intuitive it's redic. U open an app. Go into a menu. Right how do I go back one page.. there's a soft back button somewhere... It would be nice if it was in the same place..
The hard back button on most droid devices is a godsend.. it doesn't move, ever, and goes back one page... The end....
Everything else you wrote is just fluff now...
Okay, first the idea of the back button is GREAT, what I DO have a problem with; is that the implementation is different on every different device. so I cannot write instructions that say "Click the leftmost button under the screen" I have to write: "Click Back" (I can't even say "Back Button", because it's not a "button" on every device) Then I get 15 calls from users saying "where is the back button" and I have to say:
"I don't know.... Somewhere, usually looks like a left arrow or sometimes a u-turn like symbol, or sometimes something else. It's usually under the screen, it may be an actual button, or might be on the screen, near the bottom, or may be on a "pop-up" bar on the screen. or may be somewhere else."
On IOS devices If i need someone to click the home button, well that's easy "Only button on the face of the phone, round, below the screen"
So please explain to me where is this "Fluff"
Oh and while you are at it
PLEASE do me a huge favor and give me a set of simple step-by-step instructions to add a Exchange activesync email profile for android. But it must be correct
FOR EVERY ANDROID DEVICE! I'm too stupid to get one written.
I don't need one for IOS because I wrote a set of instructions complete with screenshots in about 10 minutes, and it works for
EVERY IOS DEVICE
Please let me know.
----------
btw: our corporate MDM deployment is no more complicated - point to a Playstore link -> install the app-> app configure all necessary settings no prompts necessary (except user id/password).
We are currently rolling out MDM from a little known company called CISCO, there Meraki product line, specifically.
On android, you NEED an app, so I can sent them a market:// link, unless they don't
HAVE the Google play market. Yes, there are Android devices that have alternate markets.
Then, at least for the the Cisco product; the user needs to open the app and enter a network number, looks similar to a phone number; however we are dividing our users up into multiple "networks" depending on their business unit, so they would need the right number and to enter it correctly
AND we don't want these network numbers "out there" with multiple people knowing them, because you cannot change them. The other option is to use Android
Intents. So I can give them an intent URL link to automatically register them; but, once they install the app, they are STILL in the Play store; with a prompt to open the app; not to register, so they have to go back to their email and click another link. However I cannot give them any
specific instructions on how to go back. some devices use a physical button some a soft button; etc; I cant even give them a reliable "ICON" to look for because different manufacturers use different icons. Then the "actions" menu is completely different on different devices, on specific example is; on the nexus models, you have to
double click your intended action (go figure!)
On IOS, I literally send the users a FILE ( its a .mobileConfig file) in their email. they click the file and click "install" and DONE! the file contains all their setting
AND their correct network number so I don't need to disseminate it! No app install needed, no app store, no Registration link. literally 2 steps.
