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Apple Releases 11.2.1 iTunes Update to Fix Hidden '/Users' Folder Bug

Ah, life is grand when you quit trying to keep up with Apple's brand of engineering and software (who hires these guys anyway?).

Thoroughly content with iOS 6 on my iPhone 4S and iPad 2; thoroughly content that iTunes 10 works across-the-board without the ugly UI changes iTunes 11 foisted upon an unsuspecting public; and all 4 of my Macs run 10.6.8 (long live Rosetta!) without any problems whatsoever. Software + hardware = blissful harmony.

Sorry to post. Just got tired of seeing Apple treat its users as beta users. They can pour billions into Beats, but they can't be bothered to hire people to test their software for bugs before releasing it to the public. ("But that's what the public is for!")

I liked Apple better when it included the word "Computer" in its name.
 
posguy99 said:
Do I really need to point out who's fault it is that you applied a system update and an update to a *media player* to a critical production machine approaching a deadline?

Yes. Apple shouldn't have broken it. But your problem was entirely of your own making.

People need to actually realize what they're doing.
Click to expand...

I can't fault someone for failing to assume a media player update could break the /Users directory.

I guess he's learned his lesson though: never assume Apple developers know what their own code is doing.
 
556fmjoe said:
I can't fault someone for failing to assume a media player update could break the /Users directory.

I guess he's learned his lesson though: never assume Apple developers know what their own code is doing.
Click to expand...

There are always mistakes. Name a software platform with no holes in it.

You needed a number of things to come together. You need to have "Back to Your Mac" checked, and a number of other preconditions.

I have "Back to your Mac" checked. The users didn't disappear. I wonder how many users were affected. On the other hand, after the update, I had to reboot because the Finder crashed. Now it's fine.

If you have any computer that has mission-critical work to finish, do NOT upgrade until you finish it. Just a rule. It doesn't matter if it's Apple, Windows or Linux. If it's working, don't take a risk of breaking it until your final cut is in.
 
Interesting turn of events. iTunes 11.x would not work with a few network volumes that had permissions set correctly. It could read but not write to the iTunes Media folder. Now, not a single problem.

Now I don't have to spread one of my library's between the local HD and server. Definitely did not work previously. Wonder if the permissions issue with 11.2 had something to do with iTunes being able to [finally] fully function with a server iTunes Media location [for some servers/users].
 
JPSaltzman said:
Ah, life is grand when you quit trying to keep up with Apple's brand of engineering and software (who hires these guys anyway?).

Thoroughly content with iOS 6 on my iPhone 4S and iPad 2; thoroughly content that iTunes 10 works across-the-board without the ugly UI changes iTunes 11 foisted upon an unsuspecting public; and all 4 of my Macs run 10.6.8 (long live Rosetta!) without any problems whatsoever. Software + hardware = blissful harmony.

Sorry to post. Just got tired of seeing Apple treat its users as beta users. They can pour billions into Beats, but they can't be bothered to hire people to test their software for bugs before releasing it to the public. ("But that's what the public is for!")

I liked Apple better when it included the word "Computer" in its name.
Click to expand...

Oy. Just when my remembrance of grand things past was beginning to fade. I seriously rue the day I installed iTunes 11. There are so many things I miss. Like visual rearrangement of a shuffled playlist in its entirety in the main window for instance, and being able to shuffle it over and over again with the option-shuffle combo keypress until you see what you like!

And of course being able to set shuffle and repeat options per playlist made perfect sense. ( Who shuffles the pieces of an entire opera?! But who wants to play some pop playlist in the same order every time out of the box?! )

I also greatly miss that in older iTunes I could have multiple playlists open at once to doctor on them, adding selected stuff from, say, recent purchases or from some particular genre or artist's stuff in the main library.

And on and on. I really would like to know what on earth they were thinking when they gutted the playlist manipulation features of iTunes when they were crafting (if that's the word!) the iTunes 11 release. I think it was all about iOS7 and not about iTunes usage on a machine with some serious screen real estate. Big mistake. I mean they still make great laptops and desktops so... why cripple the software?

I was almost sorry I saw your post, but now actually I'm glad I bumped into it. I'm going to make a fresh feedback for Apple about iTunes. I figured to wait awhile and they would rethink and redo, with some effort to enhance the laptop / desktop experience of iTunes. Well you have reminded me that I have waited along time already, and that lots of what I miss from older iTunes is still missing in iTunes 11. I cannot possibly be the only one who really used so many of those now-disappeared features of iTunes. I will try to be polite when I write the feedback to them because maybe -- and I really hope that's the case-- they are still looking to fix it up in a fabulous iTunes 12.
 
If more betas of itunes were made available to developers (who are more used to dealing with funny bugs like this than the public) then all this drama could have been averted and it could have been dealt with in a much more subdued manner before it was publicly released.
 
Just updated to iTunes 11.2.1, my Finder is in my Macintosh HD folder with no /Users. At 90% of the update, the /Users folder reappeared. Confirm the bug isn't cause by OS update, it's the iTunes update that causes the vanishing.

Perhaps Apple did this on purpose to remind its users that they could resolve their bugs in their system quickly. :D
 
Raizen.Z09 said:
Just updated to iTunes 11.2.1, my Finder is in my Macintosh HD folder with no /Users. At 90% of the update, the /Users folder reappeared. Confirm the bug isn't cause by OS update, it's the iTunes update that causes the vanishing.

Perhaps Apple did this on purpose to remind its users that they could resolve their bugs in their system quickly. :D
Click to expand...

not exactly..it's to remind us that apple staffs are nothing but lazy people.

----------
MJedi said:
So is it safe to update now? It's times like these that make me wary of installing updates as soon as they come out. I usually wait a week before I update.
Click to expand...

you're so insecure person, aren't you? Just DL it.
 
yjchua95 said:
Didn't they do enough beta testing before releasing it out to the public?
Click to expand...

They never do. Apple customers are Guinea pigs.

----------
LizKat said:
Oy. Just when my remembrance of grand things past was beginning to fade. I seriously rue the day I installed iTunes 11. There are so many things I miss. Like visual rearrangement of a shuffled playlist in its entirety in the main window for instance, and being able to shuffle it over and over again with the option-shuffle combo keypress until you see what you like!

And of course being able to set shuffle and repeat options per playlist made perfect sense. ( Who shuffles the pieces of an entire opera?! But who wants to play some pop playlist in the same order every time out of the box?! )

I also greatly miss that in older iTunes I could have multiple playlists open at once to doctor on them, adding selected stuff from, say, recent purchases or from some particular genre or artist's stuff in the main library.

And on and on. I really would like to know what on earth they were thinking when they gutted the playlist manipulation features of iTunes when they were crafting (if that's the word!) the iTunes 11 release. I think it was all about iOS7 and not about iTunes usage on a machine with some serious screen real estate. Big mistake. I mean they still make great laptops and desktops so... why cripple the software?

I was almost sorry I saw your post, but now actually I'm glad I bumped into it. I'm going to make a fresh feedback for Apple about iTunes. I figured to wait awhile and they would rethink and redo, with some effort to enhance the laptop / desktop experience of iTunes. Well you have reminded me that I have waited along time already, and that lots of what I miss from older iTunes is still missing in iTunes 11. I cannot possibly be the only one who really used so many of those now-disappeared features of iTunes. I will try to be polite when I write the feedback to them because maybe -- and I really hope that's the case-- they are still looking to fix it up in a fabulous iTunes 12.
Click to expand...

Seriously wish I would have left 10.6 on my Mac Pro, for sure.
 
hagar said:
More importantly, why isn’t iTunes sandboxed? We, as developers, have to sandbox our applications to the extreme, but Apple can release a (mediocre) music player that screws up the OS?
Click to expand...

Windows support.

They either port YellowBox modern [Today's Cocoa runtime] and provide a native Cocoa backend for Windows or they split the tree and have 2 teams work on iTunes and sandbox it on OS X/iOS and leave it as Windows proper on Windows.

I imagine this will be something discussed once proper Windows support is native in LLVM/Clang.
 
JPSaltzman said:
Ah, life is grand when you quit trying to keep up with Apple's brand of engineering and software (who hires these guys anyway?).

Thoroughly content with iOS 6 on my iPhone 4S and iPad 2; thoroughly content that iTunes 10 works across-the-board without the ugly UI changes iTunes 11 foisted upon an unsuspecting public; and all 4 of my Macs run 10.6.8 (long live Rosetta!) without any problems whatsoever. Software + hardware = blissful harmony.

Sorry to post. Just got tired of seeing Apple treat its users as beta users. They can pour billions into Beats, but they can't be bothered to hire people to test their software for bugs before releasing it to the public. ("But that's what the public is for!")

I liked Apple better when it included the word "Computer" in its name.
Click to expand...
don't worry...apple is dead.
 
It's a shame to watch Apple moving to a "style over substance" company. Everytime I start up iTunes I wonder: "what were they thinking?".
 
NOV said:
It's a shame to watch Apple moving to a "style over substance" company. Everytime I start up iTunes I wonder: "what were they thinking?".
Click to expand...

They've been 'style over substance' for a few years now. What worries me is that the awesome substance that still does remain will also become victim to the IOS-ification movement.
 
Firewall bug back?

Anyone else noticing problems with screen sharing? I updated a client to 10.9.3 went home and had to check some other things on that Mac and found out that I can't take over the Mac with ARD. I know the firewall is enabled but ARD is allowed on the client. Had this problem before and Apple fixed it with an update. Perhaps now it's time for a quick Garageband update?
 
New iTunes

I just want a new iTunes, but Apple has such a lousy track record with software - especially in the last few years, that I'd be scared to see what they do.
 
Has anyone ever tested this legally in the US courts ?

You see a product you like, so you purchase the item based upon what you see.

The maker of the product offers an update that removes something you liked, either the way it worked or the look of it, and what you used to decide to buy the product in the 1st place.

You now have a product that, without you knowing, has changed and the maker gives you no means to undo this.

If that legal?

Sure, fix a bug, but are they allowed to change something?

If you bought a car, a home, some cloths, the maker could not come and remove things, or change the way it works then you say no. I preferred it how it was and they say tough luck.
 
Piggie said:
If you bought a car, a home, some cloths, the maker could not come and remove things, or change the way it works then you say no. I preferred it how it was and they say tough luck.
Click to expand...

Well, do they use coercion to make you upgrade? Unless you could argue they are threatening your life if you don't upgrade/update, doing so is your choice. If you don't like the new version of a piece of software, don't update. If you've already updated and you don't like it, reinstall the older version or resort to a backup. It shouldn't be that hard to understand.
 
PeterHolbrook said:
Well, do they use coercion to make you upgrade? Unless you could argue they are threatening your life if you don't upgrade/update, doing so is your choice. If you don't like the new version of a piece of software, don't update. If you've already updated and you don't like it, reinstall the older version or resort to a backup. It shouldn't be that hard to understand.
Click to expand...

Well, you have a good point, however, I don't think in general a company such as Apple actually explains and shows in pictures (or a information video to customers) what changes are being made.

It's more a case of "oh, were has that gone, I love how that was"

Can you downgrade iOS devices back to earlier versions?

If the customer is unaware and their device just says "new update available" to ANY product you own, you should not expect things you like to be removed.
Unless of course you can go back.

As a rule, people know you are always encouraged to upgrade for the sake of security and reliability. Not to have things removed or changed that you paid for.
 
Piggie said:
Has anyone ever tested this legally in the US courts ?

You see a product you like, so you purchase the item based upon what you see.

The maker of the product offers an update that removes something you liked, either the way it worked or the look of it, and what you used to decide to buy the product in the 1st place.

You now have a product that, without you knowing, has changed and the maker gives you no means to undo this.

If that legal?

Sure, fix a bug, but are they allowed to change something?

If you bought a car, a home, some cloths, the maker could not come and remove things, or change the way it works then you say no. I preferred it how it was and they say tough luck.
Click to expand...

It's legal because you don't purchase or own OS X. Apple makes this very clear in the license agreement.

The software (including Boot ROM code), documentation and any fonts accompanying this License whether on disk, in read only memory, on any other media or in any other form (collectively the “Apple Software”) are licensed, not sold, to you by Apple Computer, Inc. (“Apple”) for use only under the terms of this License, and Apple reserves all rights not expressly granted to you. The rights granted herein are limited to Apple’s and its licensors’ intellectual property rights in the Apple Software and do not include any other patents or intellectual property rights. You own the media on which the Apple Software is recorded but Apple and/or Apple’s licensor(s) retain ownership of the Apple Software itself.
Click to expand...

https://store.apple.com/Catalog/US/Images/MacOSX.htm
 
Here's to the Crazy Ones

NOV said:
It's a shame to watch Apple moving to a "style over substance" company. Everytime I start up iTunes I wonder: "what were they thinking?".
Click to expand...

This explains the beats thing. I had hoped something more subtle was going on. It's sad to wonder if Apple executives think Apple is a style first, product performance/quality if we feel like it, company.

----------
PeterHolbrook said:
Well, do they use coercion to make you upgrade? Unless you could argue they are threatening your life if you don't upgrade/update, doing so is your choice. If you don't like the new version of a piece of software, don't update. If you've already updated and you don't like it, reinstall the older version or resort to a backup. It shouldn't be that hard to understand.
Click to expand...

FaceTime stopped working on iOS 6. The fix was to switch to the undesired iOS 7. On devices that don't support iOS 7 they issued an update for iOS 6 but you can't use that update on other newer iOS 6 devices.

Also Apple doesn't allow downgrading of iOS.

----------
556fmjoe said:
It's legal because you don't purchase or own OS X. Apple makes this very clear in the license agreement.

https://store.apple.com/Catalog/US/Images/MacOSX.htm
Click to expand...

Terms of service is not law. If the terms if service said you must commit arson to use the product then the terms would be illegal.

I figured they are wondering if the terms are legal.
 
Piggie said:
Has anyone ever tested this legally in the US courts ?

You see a product you like, so you purchase the item based upon what you see.

The maker of the product offers an update that removes something you liked, either the way it worked or the look of it, and what you used to decide to buy the product in the 1st place.

You now have a product that, without you knowing, has changed and the maker gives you no means to undo this.

If that legal?

Sure, fix a bug, but are they allowed to change something?

If you bought a car, a home, some cloths, the maker could not come and remove things, or change the way it works then you say no. I preferred it how it was and they say tough luck.
Click to expand...

Google Sony and the OtherOS.

Short story: Sony marketed and sold the early PS3 as being able to run other operating systems (i.e. Linux) and later pulled the ability via a software update. Owners were left with the choice to abandon the ability to run a third party OS or to abandon the ability to game (e.g. receive OS & game updates, use PSN, etc.).

US and Australian courts have sided with Sony.
 
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