Apple Releases Fifth Studio Display 17 Firmware Beta

[maccity]

I don’t know if that’s something that would be addressed via firmware update. (I don’t own one yet, however).

Reports in the Studio Display Owners thread suggest that this is a defect, not all displays have it and you can return it for a replacement if you end up with one with a buzz. (Assuming that’s feasible, that you live close enough to an Apple Store or whatever retailer you purchase from). From my reading, it seems more have good displays than have ones that buzz.

Thanks. I live in Europe (not in Germany) and want to order it from Amazon.de. There is no Apple Store in my country, only Apple Premium Resellers that sell it at least 200€ more expensive than Amazon.de
I got to see if it’s easy to return to Germany if it has the buzz defect because it’s a big and heavy package..

 

[thepeter27]

Thanks. I live in Europe (not in Germany) and want to order it from Amazon.de. There is no Apple Store in my country, only Apple Premium Resellers that sell it at least 200€ more expensive than Amazon.de
I got to see if it’s easy to return to Germany if it has the buzz defect because it’s a big and heavy package..

I've had two ASD since release and I've never noticed any noise. Does it even matter where you bought the display? If it falls within their warranty, surely they send you a return slip and collects the box with DHL?

 

[switz]

I ordered my two Studio Displays at the same time as my Mac Studio computer in July of 2022. There was a long lead time. So my activation date is in late August of 2022. By then, the noise issues in both the MacStudio and the Studio Displays had been resolved.

I had to do a software update for the displays when they were first started up and maybe one since.

This is the best system I have had in all the years since 1990 and my Macintosh IIfx.

 

[mielie]

I have a bunch of these. The problem I have with it is that it technically supports USB-PD, but actually isn't designed to handle it. The thermal design is such that using USB-PD causes the USB-C connector to separate from the PCB in a way that is difficult, if not impossible, to repair. There are some samples that have a slightly better solder job that tend to hold up better, but ultimately this joint fails. LG oddly acknowledges this and simultaneously refuses to provide parts (even to authorized dealers) for current production models. You can't buy a 1:1 replacement PCB. Instead all they provide is a random Gen 1 logic board from a random country… which technically works (as they will remind you), but removes DP Alt mode and has the horribly RFI issue that plagued Gen 1 models.

I have a display now that is going on almost 5 years, somehow. But I've had three other failures. Shame on me, really, for buying the same thing over and over again, but there was no alternative until the Studio display.

IMO it's a great display. I still actually prefer it to the Studio Display because it's cheaper and I actually use the DP Alt mode over USB-C. But this thing needs a software update to disable USB-PD badly. Some basic diagnostic tools would go a long way too.

Interesting! I've successfully managed to dodge this issue with 3 different LG Ultrafine displays (2 of which were 5k ones). Very frustrating when companies acknowledge the presence of a manufacturing defect but do not provide appropriate support.

From my experiences with LG, Apple have big shoes to fill, so fingers crossed for the studio display!

 

[ralphthemagi]

Interesting! I've successfully managed to dodge this issue with 3 different LG Ultrafine displays (2 of which were 5k ones). Very frustrating when companies acknowledge the presence of a manufacturing defect but do not provide appropriate support.

From my experiences with LG, Apple have big shoes to fill, so fingers crossed for the studio display!

Do you use USB-C over PD?

I can only speak to the 5K model. The more you use USB-C over PD, the worse the issue. The more wattage you pull, the worse it is. If you have successfully dodged the bullet, never move the display or unplug the USB-C cable from the back of the device. The USB-C socket is holding on for dear life and can separate at the slightest touch (not joking). It's devastating when it happens to, because the issues presents as intermittent for a while and then ultimately fails. And because there is no diagnostic tools of any kind, your tendency is try unplugging and plugging it back in, which just makes the issue worse.

 

[mielie]

Do you use USB-C over PD?

I can only speak to the 5K model. The more you use USB-C over PD, the worse the issue. The more wattage you pull, the worse it is. If you have successfully dodged the bullet, never move the display or unplug the USB-C cable from the back of the device. The USB-C socket is holding on for dear life and can separate at the slightest touch (not joking). It's devastating when it happens to, because the issues presents as intermittent for a while and then ultimately fails. And because there is no diagnostic tools of any kind, your tendency is try unplugging and plugging it back in, which just makes the issue worse.

My normal setup was a MacBook Pro 13" plugged into a Henge Dock that was connected to the LG and using the LG for power. So maybe I dodged a bullet, or maybe it was because I never unplugged the dock from the back of the monitor!

 

[OlexandrIgnatov]

Thanks. I live in Europe (not in Germany) and want to order it from Amazon.de. There is no Apple Store in my country, only Apple Premium Resellers that sell it at least 200€ more expensive than Amazon.de
I got to see if it’s easy to return to Germany if it has the buzz defect because it’s a big and heavy package..

Did you end up buying one? Mine does the same buzzing sound, though not audible if you don't really put your ear next to it.

 

[lkrupp]

Thanks. I live in Europe (not in Germany) and want to order it from Amazon.de. There is no Apple Store in my country, only Apple Premium Resellers that sell it at least 200€ more expensive than Amazon.de
I got to see if it’s easy to return to Germany if it has the buzz defect because it’s a big and heavy package..

That, of course, would be between you and Amazon, not Apple. The “ buzz defect” is nonsense. There will always be a few outliers with problems but that doesn’t create a defect. I have not seen ANY reports of this so-called buzz defect on the Apple Discussion Forums for over a year.