*Frantically points at title saying this is for FIRST generation AirPods Pro.*
*Frantically points at feature you posted that only works on SECOND generation AirPods Pro.*
Why would you expect this to have anything to do with that feature?
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Apple Releases Updated Firmware for First-Generation AirPods Pro and AirPods 2
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*Frantically points at feature you posted that only works on SECOND generation AirPods Pro.*
Why would you expect this to have anything to do with that feature?
I took mine to Apple Store last week because of the cracking sound issue. The staff checked and said both have the issue and its hardware problem. But he said the serial number is not under the replacement program. I shouldn’t buy the newest gadgets until they find and solve any potential initial issues. I think Vision Pro will also follow the similar pattern of AirPod pro. Will wait until Vision Pro 2.
*Frantically points to someone calling out an honest mistake but going out of their way to be as obnoxious as possible about it*
As mentioned earlier these are still being replaced in the U.K. Possibly due to consumer law.
That requires that Apple replace them. It is a hardware failure. You should check with them to see if yours are still covered by the replacement program
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I don’t know about other regions but in the U.K. responsibility lies with the retailer. So that is good news if you bought directly from Apple but if you bought from John Lewis or Currys for example then it becomes very difficult to convince the retailer to do anything.
it's amazing apple refuses to allow the firmware to control the volume on a $100 pair of earbuds. You have to jump to $189 for that feature even though a $10 pair of generic earbuds can do it and there is absolutely no technical reason why the non-pro version cannot. i'm getting sick of the software only feature rationing and the lack of customization that's been going on with apple products. we get many useless features and wallpapers, but something simple like a custom EQ in music or Bluetooth device specific EQ/mono setting eludes them. BTW, please allow 80% max charge option on everything. If you don't need it, don't use it. For others who like to create less e-waste and don't need the capacity it works wonders.
Interesting. In the US, manufacturers handle the warranty repairs. Sellers mainly handle short term returns and exchanges.
Only once though. Mine were replaced and now worse than before and they won’t swap. Spent £249 originally and they’ve lasted 15 months. Won’t ever buy another pair.
Sorry to hear that. I had Bose SoundSports (I think that’s what they’re called) before and they were terrible - leaky and poorly made.
Sounds like those should still be covered by warranty in the UK at only 15 months. Is this Apple that will not do another replacement or some third-party seller? If the latter, I would reach out to Apple.
Apple replaced my AAP1 when they developed the crackle of death and they never had that problem again.
I wish we had this in the United States. If somehow this does exist in the United States and I'm not aware, please correct me.