Apple Releases Updated Version of iOS 9.2.1 to Fix Devices Bricked by 'Error 53'

Discussion in 'MacRumors.com News Discussion' started by MacRumors, Feb 18, 2016.

  1. MacRumors macrumors bot

    MacRumors

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    Apple today released an updated version of iOS 9.2.1, which is designed to prevent the "error 53" device-bricking message that some iOS users received after having their iPhones or iPads repaired by third-party services using components not sourced from the original device.

    Non-matching repair components that affected the Touch ID fingerprint sensor caused an iOS device to fail a Touch ID validation check because the mismatched parts were unable to properly sync. The validation check occurred during an iOS update or restore, and when failed, Apple disabled the iPhone, effectively "bricking" it in an effort to protect Touch ID and the related Secure Enclave that stores customer fingerprint information.

    Apple originally explained that error 53 was intentional, implemented as a way to prevent the use of a malicious Touch ID sensor that could be used to gain access to the Secure Enclave, but customers with bricked devices were not happy with the explanation and Apple found itself facing a class-action lawsuit.

    Today's update will restore iPhones and iPads that have been disabled due to "error 53" to full working condition and it will ensure that future iOS devices that have had similar repairs will not be fully disabled. Touch ID will not, however, be accessible until Apple-authorized repairs are made to a device affected by the issue.

    Alongside the new version of iOS 9.2.1, Apple has also published a support document outlining how customers can resolve the "error 53" problem, and it has issued an apology, shared by TechCrunch. Apple now says the error 53 bricking issue was meant to be a factory test and was never intended to affect customers.
    The updated version of iOS 9.2.1 is available through iTunes and is not designed for customers who update their devices over the air. It can be downloaded on the iPhone 6, 6s, 6 Plus, 6s Plus, iPad mini 3, iPad mini 4, iPad Air 2, and iPad Pro.

    Article Link: Apple Releases Updated Version of iOS 9.2.1 to Fix Devices Bricked by 'Error 53'
     
  2. AtomicDusk macrumors member

    AtomicDusk

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    #2
    The reason behind Error 53 has apparently changed since this was first reported. This current one sounds a lot better. hah!
     
  3. LoveToMacRumors macrumors 68020

    LoveToMacRumors

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  4. navaira macrumors 68040

    navaira

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    #4
    This is exactly what should have been done in the first place. Disable TouchID and leave the rest of the phone alone.
     
  5. iTim314 macrumors 6502

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    #5
    Huh. I just had one of my friends tell me about her ordeal over repairing her home button and an error 53. I hope she can get her money back.
    --- Post Merged, Feb 18, 2016 ---
    Probably a more intricate firmware update that an external device has to perform. Just a guess.
     
  6. H2SO4 macrumors 601

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    #6
    I just wanna know where all the, ‘No it’s your own fault' posters are.
    Apple have admitted that they were wrong. That means it’s Ok for you lot to as well you know……...
     
  7. Richdmoore macrumors 68000

    Richdmoore

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  8. simbo123 macrumors member

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  9. Zaft, Feb 18, 2016
    Last edited: Feb 18, 2016

    Zaft macrumors 68040

    Zaft

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  10. Merkie macrumors 68020

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    #10
    This is so un-Appley. But I like it.
    Also quite generous.
     
  11. MoodyM macrumors 6502a

    MoodyM

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    #12
    "The update is not for users who update their iPhones over the air (OTA) via iCloud. If you update your phone that way, you should never have encountered Error 53 in the first place"
     
  12. MuckSavage70 macrumors member

    MuckSavage70

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    #13
    How would you do an over the air update on a bricked phone?
     
  13. BaldiMac macrumors 604

    BaldiMac

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    #14
    Our long (three week) national nightmare is finally over. The few dozen people reported to have bricked phones can finally use them again. Yay freedom!

    At least we can now focus on less important matters like the future of the country.
     
  14. Merkie macrumors 68020

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    #15
    This is new information to me. Was this known earlier on? To me it wasn't. Makes the problem much less serious than how it first was reported.
     
  15. Kissaragi macrumors 68020

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    Glad they are fixing the problem as best they can but it would have been nice for them to be more open about what was going on
     
  16. lordofthereef macrumors G5

    lordofthereef

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    #17
    Wow. SO everyone proclaiming that this was a necessary safety implentation and that Apple shouldn't budge were utterly and completely wrong and this was either NOT working as intended or the public pressure put on Apple caused them to backpedal (I am guessing the former).
     
  17. Menel macrumors 603

    Menel

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    #18
    Give it a few hours, or a day.
     
  18. lordofthereef macrumors G5

    lordofthereef

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    #19
    I have had a suspicion since the beginning that this may not have been working as intended error. I think that is still a real possibility.
     
  19. braddick macrumors 68040

    braddick

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    #20
    I am surprised this wasn't called, iOS9.2.2
    Is this the first time Apple has released different versions of the same firmware?
     
  20. Radon87000 macrumors 604

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    #21
    And yet some members were in denial keeping on saying what Apple was doing was right as it was an "unauthorised" repair.Jokes on those guys now.Hahahaha
     
  21. springsup macrumors 65816

    springsup

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    #22
    I feel they should still be running this check on every boot, not just when updating.

    Otherwise you might get a 3rd-party to replace the sensor, they don't re-pair the components properly, and then some months later when you update TouchID suddenly stops working.

    It would be better if it failed on first boot after the update, telling you that you need to re-pair in order to continue using TouchID.
     
  22. chrfr, Feb 18, 2016
    Last edited: Feb 18, 2016
  23. Thunderhawks Suspended

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    #24
    The country is going to be (b)rigged
     
  24. canesalato macrumors 6502a

    canesalato

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