Apple Remote App doesn't see ATV while it is asleep?

Discussion in 'Apple TV and Home Theater' started by msavich, Jun 3, 2015.

  1. msavich macrumors member

    msavich

    Joined:
    May 31, 2015
    #1
    When I open the Apple TV Remote app, I usually don't see the Apple TV. I have to hunt the physical remote down and wake the box by pressing a button on it. Only then does the Apple TV appear in the app. I thought the point of the Apple TV App was that you didn't need the physical remote? Am I doing something wrong?
     
  2. BJMRamage macrumors 68020

    BJMRamage

    Joined:
    Oct 2, 2007
    #2
    I get the same results... :(

    I remembered I had the Apple Remote App the other night and went to use it but realized, I needed the silver one to "turn it on" and so I just kept using the silver remote. I don't see much point in the app. Maybe I am missing something though.
     
  3. msavich thread starter macrumors member

    msavich

    Joined:
    May 31, 2015
    #3
    Oddly enough I was able to wake the TV using the remote app last night. At first the app complained it could not connect, then I saw the light come on on the Apple TV and then I tried again and it worked! I need to figure out why it works only some of the time…
     
  4. BJMRamage macrumors 68020

    BJMRamage

    Joined:
    Oct 2, 2007
    #4
    so you have your TV connected to come on via the App??

    maybe I read that wrong. and sometimes you can get eh AppleTV to come on/wake from sleep with the app...so there's a chance it can work
     
  5. msavich thread starter macrumors member

    msavich

    Joined:
    May 31, 2015
    #5
    Sometimes it works and sometimes it doesn't, and I have no idea why.
     
  6. thejasonhowell macrumors regular

    thejasonhowell

    Joined:
    Nov 14, 2013
    Location:
    Charleston, Ill
    #6
    Same here. Even with the Apple TV on, the remote app doesn't see it most of the time anyway.
     
  7. msavich thread starter macrumors member

    msavich

    Joined:
    May 31, 2015
    #7
    At least we have a consensus. (sort of) It's gotta be a problem with Bonjour right? School lets out tomorrow for me, so I'll have more time to do some troubleshooting on this.
     
  8. jthesssin macrumors regular

    jthesssin

    Joined:
    May 6, 2013
    Location:
    Matthews NC
    #8
    Ive never had an issue waking my ATV using the App. I normally have to wait about 2-3 seconds before the ATV shows up in the app and once that happens I tap the icon and the ATV wakes up....
     
  9. BJMRamage macrumors 68020

    BJMRamage

    Joined:
    Oct 2, 2007
    #9
    I think my problem could be my WiFi.

    Currently I have Comcast Xfinity. They have this thing called "xfinitywifi" that allows you to safely login to anywhere that has Xfinity internet which is nice but then my home has its own router with Xfinity password. so, basically at home I have two different WiFi's I can easily connect to and for some stupid reason my phone is now defaulting to the Share Wifi, not my password-protected one. and that could be my issue. I'll have to give it a try tonight ensuring I'm on the right WiFi
     
  10. CostaMoses macrumors member

    Joined:
    Feb 4, 2014
    #10
    That happens to me, too. And I have a few other Apple TV problems as well. I can't figure them out. Good luck! I'll let you know if I hear of any fixes in my other thread.
     

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