There's only one good way to fix it and it's up to Apple. All us users can do is complain, sue, or like me just refuse to buy a weak phone. IPhone6 is weak.
Got a tip for us?
Let us know
Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Apple replaced bent iPhone 6!
- Thread starter kzhlin
- Start date
- Sort by reaction score
There's only one good way to fix it and it's up to Apple. All us users can do is complain, sue, or like me just refuse to buy a weak phone. IPhone6 is weak.
I bought an iPhone 6 Plus, and it isn't a weak phone. Had it since day 1. Carry it in my pocket. Still hasn't bent. So I should complain or sue because my phone isn't bent?
I bought an iPhone 6 Plus, and it isn't a weak phone. Had it since day 1. Carry it in my pocket. Still hasn't bent. So I should complain or sue because my phone isn't bent?
because your phone isn't bent, it somehow gives you the right to dismiss others who has problems?
That's like saying "My Toyota isn't gas broken, why are people complain about theirs??"
Both sides in this "debate" are guilty of egregious reductionism. In this case I'd suggest that there's nothing wrong with dismissing people who contend that every iPhone 6 Plus owner is "just a bent phone waiting to happen," which is exactly what some people here have said. I also think it's absolutely fair and justified to dismiss anyone who openly hopes that other people's devices will get damaged simply so that they can get some kind of validation on the board.
People need to retain some modicum of perspective. On both sides.
You know when babies think if they cover their eyes other people can't see them? The deniers are like that. If it hasn't happened to them then something doesn't exist. It's like the 50 year smoker who doesn't have cancer...
Honestly, what I think happened was the over-the-phone person you spoke with told you what the warranty actually says, whereas the in-store person was able to do a judgement call and get you a replacement despite of what the warranty says.
Apple's been known to give the Geniuses some latitude in making decisions like that. Before AppleCare+ rolled out, it wasn't uncommon to see posts on here where Geniuses were replacing broken screens for free to "Surprise and Delight" the customers.
Glad they were able to do that with you!
I personally don't wish anyone's phone to break, hence why I have been very very vocal about Apple actually addressing said issue other than dismiss it because "only 9 people complained about it in the first few days of launch".
The tech I spoke to today said she's seen a few bent phones--and a bent iphone 6+ was replaced a few hours before mine!
No rational person is clinging to that 9 phones thing any longer. That said, with well over 40 million phones in the wild at this point the number of bend reports remains marginal.
Happy for you OP! Glad the folks at the Apple store were more sensible and kind than many of the folks on this forum!
I got my iPhone 6 on release day and put the Apple case on it since day 1. Never dropped it.
Then 2 days ago, I put it down on my table and noticed that it was a bit wobbly. Took off the case and saw that my iPhone was curved slightly...
Called Apple and they said bending is accidental damage and should not occur under normal use. Well I never dropped it or anything. The only thing I could think of is my tighter pants might have caused it to bend? Is this not normal use? Should I not wear pants or something?!
Going to Apple Store right now to see if they can do anything...
EDIT: Going to the actual Apple Store resolved everything. Telephone CS kept telling me how Apple doesn't replace bent iPhones because "they go through rigorous testing and shouldn't bend" and all bends are due to user error. Went to the actual Apple Store and the Technician said she's seen this occur a few times and ordered a replacement for me.
She probably found you cute.
Maybe, when you stop by to thank her again, wear some tighter jeans.Really? My response was to someone who said ALL users should whine or file lawsuits. Did you READ the post? The person I was responding to said ALL, repeat ALL, repeat ALL.
----------
Shall we go back to your famous post?
"Good to see a few people are doing all they can to keep this thread going. I expect every person who carries an iPhone 6 or 6+ in their jeans pocket to have a bent phone 6 months or so after they buy it. After seeing how much the 6 deformed just removing it from my case it's clear to me there's a defect. Maybe the 6s will be better, until then my 5 will do..."
In 6 months all of us, repeat, all of us who put the phone in their pocket will have bent iPhones. You are so biased, it's ridiculous. Your credibility is completely gone.
Last edited:
Can you share these numbers? It is rare that a manufacturing process produces identical outputs every single time. I really wouldn't be surprised if some iPhones are just more susceptible to bending than others due to inconsistencies in the manufacturing process.. This is just my speculation tho.
Apple replaced bent iPhone 6!
I just took my iPhone 6 plus out of the case placed it down on the desk and it was wobbly! Turned it face down and it looked flat! Had one of those "OMG ITS TRUE!" moments... when I realised its the camera lens sticking out!
I just took my iPhone 6 plus out of the case placed it down on the desk and it was wobbly! Turned it face down and it looked flat! Had one of those "OMG ITS TRUE!" moments... when I realised its the camera lens sticking out!
There's bound to be a range of tolerance in the manufacturing process, but it's likely to be slim and there's little doubt that Foxconn and the other manufacturers pull phones at random from each run to test for conformity to standards. That doesn't preclude the idea of sporadic defects but I think it's unlikely that there would be an entire run of substandard phones.
Look at what this thread has become. Bickering. Like all of these threads. Can;t we just be happy the OP got his phone replaced? Should my phone bend, I hope Apple is as understanding with me. I sure as hell know not to post about it here...
I'm glad he got his phone replaced. Seems like that's the most frequent resolution of these cases.
I'm not denying that the iPhone will bend if enough force is applied. What frustrates me about these threads is they don't add anything to the debate or provide any help in pinning down exactly what the problem is:
A phone won't bend by itself so if one bends then it has been caused by something the user did. I'm not saying that it was abused by the user because it could well be that the iPhone bends under what would be considered normal activity but it could also be that the phones that bend have done so because excessive force was applied. Until we can actually get solid evidence of exactly what caused the bend (and something obviously did), these threads are going to continue to go round in circles
Sure they do. Just as much as threads complaining about Apple refusing to honor warranties for devices that have never had water damage, complaints about MagSafe power adapter problems, issues with MacBook video problems, etc...
I imagine the deniers for those cases were very much like the ones here. "Don't drop your iPod in the toilet. har har" "Stop using your MagSafe cable to tie down your motorcycle. derp derp" "Those horizontal lines on your macbook pro are a feature..."