Apple operates mostly on consensus now. It has changed from Jobs-driven focus to a functional matrix. Design is no longer driven from vision, but is controlled by a risk-averse, committee-based process. Vision has been replaced by iterative committee reviews.
And it increasingly feels to me like that is what people are getting because that is what people want.
Think of the uproar when the 2016 MBP was released. It dropped MagSafe, it replaced every port with usb-c, it was thinner, and the "pros" didn't like the changes at all. In the end, Apple went back to a "safe" design where they brought back MagSafe, HDMI and the sd-card slot, while making the 16" MBP so much thicker and heavier, and consensus seems to love it.
It just feels totally backwards to me. I feel like MagSafe no longer has a place in a world where MacBooks can easily last all day thanks to apple silicon (no need to be camping near a power outlet at an airport or lecture hall). Plus, if you are using a usb-c dock to connect your laptop to an external display, you are charging it via its usb-c port anyways. Also, I would argue that an extra usb-c port is far more versatile than an additional HDMI port, since I can transform that 4th usb-c port into any port I want (given the right adaptor). Also, it feels that people are far more likely to have a usb-c cable at their desk which they can use to charge any of their devices (eg: iPhone, iPad, MacBook, switch, AirPods), rather than MagSafe (which can only charge your laptop).
In all, usb-c felt like the perfect port to go all-in on, and the very self-professed "tech savvy" people I would expect to embrace and champion this transition, instead chose to double down on the old and familiar while rejecting change and progress. Till this day, it still baffles me to no end.
Same with iPhones. The most popular iPhone is the pro max, which has the biggest battery, the largest display and the best camera, while also being the thickest and the heaviest of the lot. You have the vapour chamber forming its own "island" on the top back of the iPhone, leaving more room for battery (this to me is form
and function). Every attempt to deviate from this norm (think the iPhone mini and the iPhone air) appears to have gotten very little traction. So again, I don't blame Apple for opting for the "safe" route when that is what has been the most financially rewarding.
Also, the reality is that people are upgrading less frequently, so I am fine with a slower cadence of feature releases from Apple. It feels more sustainable in the long run. The fact that I am comfortable holding on to my 13 Pro Max for the fifth year, is a feature, not a bug.
I also feel that Liquid Glass is a testament to what Apple does best - integrating hardware and software. Moreso than AI at any rate. I have a theory that we may see of Liquid Glass in a rumoured pair of AR glasses in the future, but that's also just a theory for now. One common trope of Apple is that they are fond of laying down the foundation several years in advance, and many things that seem idiosyncratic today will make sense some day in the future. Suffice to say, I don't hate Liquid Glass, though it's admittedly still buggy and taxes my 13 pro max battery more heavily.
The charging port at the bottom of the apple mouse is endlessly mocked. I happen to find it clever, and find it an acceptable compromise in exchange for a smooth, unblemished glass top. Same with the charging method of the first-gen Apple Pencil (sticking the lightning tip into the iPad). I feel they were clever yet functional, yet people just choose to explain away Apple's design choices instead of trying to better understand them.
At the same time, we have also gotten AirPods and the Apple Watch during this time, and I like them very much. I just can't go back to a normal watch now.
I don't know what the future will bring. But this has been another strong quarter, and a lot of it is thanks to a strong foundation put in by Tim Cook years ago. You need a robust supply chain and standardisation of parts in order to reliably ship well over 200 million iPhones every year (especially with the added uncertainty of tariffs), which is why operations needs to have a voice and a seat at the table (the best designed phone is useless if Apple can't make enough of them to sell). I would advise Apple to just give up on AI altogether, since the absence of the aforementioned doesn't seem to have impacted consumer sentiment one bit, but maybe they see something I don't. I believe management is also beginning to realise that services is one aspect of the Apple ecosystem that continues to be way undermonetised (I wasn't surprised when they announced possible ads in Maps; I expected it).
In summary, I see the apple ecosystem gaining momentum in the market, and next quarter promises to be another immensely profitable one as well. Rather than endlessly criticising Apple for no longer being design-led, perhaps stop comparing Apple too much to other companies, and instead allow Apple’s unique attributes to speak for themselves and recognise how Apple is able to set themselves apart from the competition.