Once you turn on 2FA, security questions no longer come into play, as far as I have observed.
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Apple Responds to Report About Thieves Permanently Locking Out iPhone Users
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Set Screen Time restrictions to your own device. Disallow password and account changes and use a different PIN for that.
And sometimes they use cameras which defeats the longer code solution.
Apple should offer 6 digit and alpha-numeric with Screen Time.
But the original comment said they don’t need the passcode. How is the Apple ID seen without the phone passcode in the first place? It’s under settings but they can’t get to settings without the phone passcode. Sure you can put the SIM in another phone but if you don’t know the passcode for the phone or the Apple ID that’s on the phone how can you get a password reset?
This could be rapidly fixed if Apple prevents changes to Apple ID or password reset from the passcode. Grandmas rely on this feature as they may consistently forget their password and security questions, so it is convenient for reset, but this shouldn't be a thing for everyone.
This!
The number of times i have to enter my pin/password instead of Face-id is hilarious.
Actually I don’t think Apple believes in their own Face-id.
When I downloading something on Appstore I have to enter my iCloud password and/or double tap the side button🤪🤣
And also the countless number when the face-id can’t recognize my face and then I have to put in my pin. Happens several times a day. No sunglasses, glasses or extra facial hair. Just my old face😁
Those are two different issues, I think.
Apple ID password might be a requirement for purchases in the app store. It is a setting. If this is enabled, then yes, you'll need to enter the Apple ID password.
But I have to say that I cannot even remember when Face ID failed for me and took me to the PIN, except when I'm wearing my motorcycle helmet (in which case, this is expected). Did you try re-training Face ID or setting alternative appearance?
A simple feature they could add is the option to enable/disable this:
Ask for passcode when turning on Airplane Mode
Ask for passcode when turning on Airplane Mode
And the irony is that my wife forgot her password and locked herself out of her dot.Mac address and subsequently her iPad mini and iPhone 4s back in 2017 and the devices have been sitting, uselessly on the shelf for five years. Apple refuse to unlock them even if she provides a passport and current proof of address... For some reason, they will only accept a receipt from the shop where they were purchased... But we can't find the receipts.
Their sage advice re the iPad mini was, "it's an old device. New ones have a Retina display."
Their sage advice re the iPad mini was, "it's an old device. New ones have a Retina display."
I have this setting on that my face-id wouldn’t ask for my pin, but it doesn’t work so well.
I have not set alternative appearance or re-trained the face-id.
Maybe I have to to it🙂
It’s total BS after 2+ months Apple still hasn’t added extra security check requiring AppleID password before allowing it to be reset. SERIOUSLY what’s going on? Totally unacceptable!
I don't think thieves are the biggest concern here. If this loophole isn't dealt with, we're going to see some pissed off partners using it to screw over their significant others.
Apple when this keeps happening over and over again while not taking any meaningful action:
"We send our thoughts and prayers."
"We send our thoughts and prayers."
So basically, sympathies but we aren't going to do anything to stop this scenario from happening. (getting locked out of your icloud account forever and losing whatever you had stored there.)
You also lose all that media you purchased from Apple through iTunes and the TV app. And there's no legal way for you to play that content again, if if you did have it backed up. (I've purchased a LOT!!) I'd probably sue Apple if this scenario happens to me just to get the media back.
I am totally not happy. At least with Android they can't lock me out of my stuff forever, but that doesn't help with my already purchased stuff.
You also lose all that media you purchased from Apple through iTunes and the TV app. And there's no legal way for you to play that content again, if if you did have it backed up. (I've purchased a LOT!!) I'd probably sue Apple if this scenario happens to me just to get the media back.
I am totally not happy. At least with Android they can't lock me out of my stuff forever, but that doesn't help with my already purchased stuff.
You can reset your apple id password with a trusted device and its passcode. (you iPhone for instance) Having a complex password doesn't do squat if they see you key it in. You can't account for all eyes and cameras in the room...
It’s a bug/loop hole Apple refused to address. You can have 2FA on and it will work for login, but for some inexcusable reason no additional check is required to reset iCloud password. Apple is totally botching this.
Unfortunately my iPhone decides it needs the passcode itself about once a week, even though I use FaceID.
I would like Touch ID back as well, it worked better for me, but if it still asks for the passcode once a week, it's still a fail!
Only if you have control of your iCloud account.
If you have the passcode, just go into settings and see what the Apple ID is..
Exactly. It’s when you’re standing on the [subway] train near the door, getting upset about a comment to your post on MacRumors and you stop paying attention.
Wow… it seems like some of you have everything figured out and won’t ever be in a situation where you get your phone stolen when it is already unlocked. Or even worse, being robbed at gunpoint by someone that also wants you to give out your phone’s passcode.
Get out of your bubble man! This is a real problem no matter how rare it is (not so rare in developing countries), and Apple needs to work on a way to make things difficult for someone that takes control of your device. No one should ever be able to change your account password or recovery key with just your phone’s unlock code. It’s as simple as that.
Btw, that “losing your keys because you were drunk” comparison is a terrible one, if that ever happens, you can always change the locks. Not in this case. That’s the whole point of the article.
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