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Apple Responds to U.S. Class Action Lawsuit Over Delayed Siri Features
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Better a delay than underperforming.
You dont recover from a bad first impression.
You dont recover from a bad first impression.
You mean the money that Apple cuts from the Siri development budget to pay the whiners from the lawsuit?
I find all of this stuff extremely humorous. There is nothing my iPhone 15 Pro Max does that later phones don’t do and vice versa. All this kind of stuff does this make me glad that I kept my iPhone 15. I’ve got a great phone and a lot less butt hurt.
Apple has to go back to in person presentations. If they have to demo a feature, it will at least work somewhat. The pre-recorded presentations they give now don't have to have much to do with reality.
It's clear that this didn't go to plan. They fired the person they put in charge of this project. They made these ads with some sort of timeline in mind and then realized they weren't going to meet that timeline and took the ads down.
That said, they never put a firm timeline out to the public. They kept things vague and stated that the features shown were not yet available, but would be available at some point in the future.
It just isn't. Their claim in the ads is that the things in the commercials would be available at some point in the future. That's still true.
Don't get me wrong, this is a huge screw up and they have done their customers wrong by screwing this up. I just don't think there's going to be financial liability to come from this.
They said "Buy the iPhone 16 line to get AI when it's released". The problem is many people could have waited a year, and bought an iPhone 17 instead. It's not just that the features are late, it's that they're so late that the phones are a full revision out of date.
Imagine upgrading from an iPhone 14 series to an iPhone 16 Pro, not getting the promised features, and then the iPhone 17 Air comes out being thinner and with more RAM at a cheaper price.
You still don't have the promised AI features and have upgraded to a worse product than you otherwise would have.
The question becomes, would you have upgraded from the 14 to a 16 if it wasn't for AI? If you wouldn't have otherwise upgraded, there's a pretty good argument for being out hundreds of dollars due to this advertising. If that isn't a textbook case of false advertising, I don't know what is.
Are you actually familiar with any of this?
As is stated in the OP, there were a lot of AI features. Most of them were available as scheduled. Even Siri got AI updates, but the big one with more widespread app access and integration got postponed.
So most of what you've written here just isn't true.
I am actually familiar with all of this, thanks for the concern. I upgraded my iPad and Macbook specifically for AI features that were promised, and have yet to be delivered.
Had Apple not discontinued the mini series, I would have I would most likely have upgraded that as well, for the Siri on-screen awareness and better battery life compared to the 15 series.
That's a lot of dollars for a whole lot of nothing.
So you only cared at all about the ones that weren't delivered? Which ones specifically?
And any other AI feature or upgrade equated to nothing? Right.
Well, the stuff that's un-delivered and stuff that's delivered but doesn't work. The "AI" features that are delivered and work are, for the most part, ML based rather than LLM.
As much as I want an Air, I have to agree. By keeping my trusty old 14 PM I avoided things like “ScratchGate” and the AI fiasco.
People are probably fed up with apple propaganda and misleading info when purchasing new devices like everything you can read and research about a device before you buy it says yes we can in all ways and this device solves all of your problems , it does and will do everything you query as a previously disappointed but dedicated user , to be disappointed at the same level you were over 10 years ago when you first got sucked into the misleading promises! That’s my guess !!
Well the lawyers get 25-35% contingent on the judge's approval. The plaintiffs get the rest. It's just that there are lots of plaintiffs
This is why you never buy anything based on future promises.
I am all for holding companies accountable, but people also need to take some accountability for their own actions. Couldn't wait three days to see that the one big feature you wanted isn't in? Then that's on you.
I am all for holding companies accountable, but people also need to take some accountability for their own actions. Couldn't wait three days to see that the one big feature you wanted isn't in? Then that's on you.