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Apple Responds to Yet Another Report About iPhone 14's Crash Detection Feature Triggering False 911 Calls
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Maiden name Dumm?Sounds like job security to me.And what an unfortunate last name to have growing up.
Yea how critical was it, but yea, I see what they mean. Would they still have been saved if they had to call manually or someone had to come along and call? This is why they need more data. How many times did emergency service come due to crash detection where:
They couldn't physically call
Remote enough that no one would come across them randomly
Delay would have cause permanent injury/death
And then are there any proven cases where false calls caused someone else to suffer permanent injury/death?
Yes need a ton more data. I'd like to see a pie chart of issue severity
Critical with immediate need to help.
Serious but not time sensitive
You should have called local police
WTH are you calling for
Legit vs False double button press
Legit vs False Crash detection
It’s a false analogy the Tesla is the safest car on the road, which ought to be easily measured and defined by reputable agencies like IIHS or NHTSA. All “safe” cars have incidents as all car manufacturers have incidents.
Nothing is technically 100% and apple will eventually tune this to an acceptable level.
This really is bad optics for Apple. I can’t believe this feature was released in this state. I’m actually surprised we haven’t heard about a class action lawsuit yet.
Maybe or maybe not. What the optics look like is depending on who you are asking. But I would like the software to be tuned so that the iPhone knows the difference between a skier hitting a tree like Sonny Bono or taking a spill on the slope.
Don’t know if any software can be that nuanced but well see.
Why do you think Apple was oblivious to edge cases. How do you know this wasn't tested by bungee jumping, throwing the phone off the roof, strapping it to a dog? Those kind of ridiculous edge cases, where there are more edge cases than legitimate requirements?
I don't think Apple is surprised. I think they adopted a wait and see attitude when this feature was released and were waiting to address issues. It's nothing like AirTags, the Airtags rollout was fueled by hubris.
It doesn't. Again I think I've asked the previous person that was talking about this. Please show me something with a list of people or even numbers of people that died because of the Apple Watch. I'm sure if this was true it's some thing five minutes of a Google search would be able to find especially with a big company like Apple. I can do five minutes of Google search and give you names of people that have been saved with an Apple Watch unless you think there's some sort of big conspiracy to hide this sinister truth?
Making a claim that's a product has caused people to die without any basis in reality sure seems like it.
It's totally different because I can do a quick search and find the names and number of people that were killed by a Tesla malfunctioning. I can't seem to find this out for an Apple Watch....
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Sorry, but you can make this argument against any technology. Cell phones mean pocket dials... I've done it twice by accident. Home burglar alarms have false alarms. Any technology has benefits and drawbacks. That doesn't mean we don't use the technology. It just means we try to improve it and overall it's a good thing. I'm sure that first responders appreciate their family being protected by an alarm system while they're doing their jobs.
I totally agree that something similar needs to happen
You can define the edge cases however you want.
The test parameters are simply sudden deceleration accompanied by non-responsiveness for 10 seconds. That’s it.
If Apple thinks that is sufficient for an emergency response notification, that’s fine. I’m just glad they give the option to turn it off as those thresholds aren’t high enough for my lifestyle.
Like I said in a separate post, they should just tie this to Carplay. Or active GPS + road proximity. Or something. But it clearly wasn’t well thought out if the system is resulting in erroneous positives that do not merit the intended result: summoning an emergency response team.
That's the point, that you brought up. This feature is crash detection, not car crash detection -- although interestingly enough the support document discusses CAR crash detection.
Citation? It seems to be an oversimplification with no nuance.
Sure many options on the iphone can be turned off.
The feature is called crash detection, not car crash detection. Although interestingly the support document references car crash detection. Since this feature works on ski slopes, I'll bet Sonny Bono would have wished for an iphone 14 with this feature turned on.
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You are casually saying that like it is not an incredibly irresponsible thing to do.
You are acting like saving lives has no redeeming value.
Saving lives does have redeeming value which is why false 911 calls are such an issue as they could be unnecessarily wasting valuable resources needed for legitimate emergency and life saving needs.
It might be fine to adopt a "wait and see attitude" for a new Apple Music or TV+ feature but when you are potentially talking about life and death and a feature that can create problems for emergency services, wait and see isn't really appropriate.
Yes and I can’t defend false calls any more than promulgating the idea that deploying new tech to save lives isn’t worth it.
This is one apples shoulders not mine. Do any of us know what apple is doing regarding this? Other than what is in the MacRumors news feed?
I don’t think anyone is arguing that a crash detection feature wouldn’t be worth it, just that it needs to be more foolproof than other types of tech. A "wait and see attitude" regarding potential glitches when lives can be at stake is not appropriate.
Well probably not as foolproof as aircraft or surgery tech.
Well there’s nothing we can do about a wait and see attitude. Even if we are discussing if it’s appropriate or not there are times when it is appropriate.
AI is never foolproof. That is why autonomous driving is impossible because the manufacturer do not want to take the responsibility because it is not foolproof. The same as autonomous flying. There is no autonomous plane because no one want to be responsible when an autonomous plane kills hundreds of people.
That is why I had specifically said MORE foolproof. I wasn't trying to suggest it could be 100%. My point was that given we were talking about potential life and death situations, much greater testing, review, analysis, etc. was warranted before bringing the feature live. I didn't feel "adopting a wait and see attitude" would've been appropriate here.
You don’t know how much testing was actually done. You’re arguing as if apple did little if any testing, which they might have done or did years of simulations. You don’t know. Sonny Bono would have been happy to have this feature activatedin a ski slope that people want to deactivate. Apple had to adopt a wait and see attitude after this was released.