I agree we need to have the genius bar put back in place.
I also acknowledge changes into services, but it should not be a sacrifice in technical knowledge on how the iOS and ecosystem work together.
Too many times I've seen a retail employee of obviously doesn't know the answer will quickly tell you go to apple forums or say let me ask a genius an walks away only to see them try to help someone else. BS


These so-call experts are truly just below average beginners which makes me wonder how did they get hired in the first place, or what was level of training use and understand the product that people love and as for myself have been in the ecosystem for more than 20 years....
Majority of them cant even tell you how too use garage band or even so far upload your own music mixes to be used as a ring tone.

