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Kudos to Tim Cook and Co. for stepping up. Retail employees have to deal with some pretty extreme customers on a daily basis. Nice to see them financially rewarded.

Took the words right out of my mouth
Apple store has amazing customer service, they are much appreciated
 
Still doesn't change the fact that unless you're a manager or a Genius, you aren't full time so you don't get insurance.

Turned down $20/hr as a Genius about 5 years ago because the hours suck. 6 days on, 4 off, 3 on, 2 off. Stuff like that where it's constantly switching. Plus they move you between morning, mid, and night shifts. No thanks.
 
Well deserved. Apple stores are ALWAYS busy. I sometimes feel sorry that they have to put up with people's BS and busy traffic ALL day.

My bud is a genius. He better be treating me to a drink this weekend. Lol.

It's reasons like this I will attempt to avoid all jobs that deal with the public like the plague.
 
25% is pretty crazy. I could understand something like 10% since that seems reasonable. I know that in Ontario, Canada minimum wage is $10.25 so Apple employees easily make over that.

It's reasons like this I will attempt to avoid all jobs that deal with the public like the plague.

That's why I left Cineplex (movie theatre company in Canada) that was paying me as a Supervisor $10.50 an hour to a job within Canadian Tire at there warehouse through an agency making $14 an hour guaranteed 40 hours a week, much better lol.
 
Given that Apple has made such a shift to dumbing down its products, removing Pro features and leaving Pro machines to stagnate, do they really need the "Genius Bar" any more?

They could just stick a poster up showing how to do a hard reset on your iPad, if it doesn't work, put it into this big box and get a new one.

Why is it that accusations of 'dumbing down' seem to come from those with an exaggerated sense of their own brilliance?
Let me guess.. you keep a copy of Atlas Shrugged next to your nightstand.
You do realize that car aficionados would accuse you of being dumb because you probably don't work on your own car, right?
Computers are maturing into appliances that let you get actual things done.
Hint: putzing around with computer innards isn't productive work.
 
Ah, no wonder people are saying America has no middle class anymore, and the gap between poor and rich is too wide. :(

I'd ask if that $9/hour was just for the 14 year olds, but I'm scared what the answer would be. Here in Aus, as a college-aged student working this sort of retail job, you'd be making about $18-22 (AUD ~= USD) casual rate. Not sure what the Australian Apple stores pay, but it'd be on par with that.

McDonalds pays a 20 year old about $20/hour as well...

You just asked a question that all 50 states in America constantly are discussing in their respective state legislatures.

Still 9 an hour is nice for an American employee. But retail still sucks.
 
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As a long time Apple customer i cant tell you some of the unbeleivable behaviour ive seen the Geniuses and retail staff put up with from the public. With any facet of retail you get regular people obviously but when you think about it you get the cranks, the angry people, the people that smell, the people with dirty computers, the people that are looking to blame Apple for everything, the rude people, the people that say yes they backed up their data, photos and then get angry because they didnt.... or people that expect to be seen immediately, because theyre more important than anyone else! Imagine how important someones iPhone or Mac can be then imagine how important say... somebodys personal buisness data is, then add some of these people to those devices and handle that X times a day. Every day.

I wouldnt want their job and they absolutely deserve the money. Purely because every Genius ive ever seen actually gave a ****.
 
Ah, no wonder people are saying America has no middle class anymore, and the gap between poor and rich is too wide. :(

I'd ask if that $9/hour was just for the 14 year olds, but I'm scared what the answer would be. Here in Aus, as a college-aged student working this sort of retail job, you'd be making about $18-22 (AUD ~= USD) casual rate. Not sure what the Australian Apple stores pay, but it'd be on par with that.

McDonalds pays a 20 year old about $20/hour as well...

Australia's system is completely different, and almost no one in the US is even remotely familiar with it;).
 
Now that i've left apple, my NDA no longer applies. If they don't increase the salaries, there's going to be a walkout. Apple spends thousands of dollars per person on HR for hiring and for training. At my old store, a new hire sales person would get 3 weeks of training. That's a lot of money down the drain if they let a trained employee leave due to a lack of a decent salary and profit sharing.

==
For a 16 year old kid trying to sell Apple products part-time, that isn't that bad. I never made $9/hour until I got to college.

- need to be 18 to be hired
- most employees are not little kids living in their mommy and daddys houses, they've usually got little kids of their own, not to mention mortgages.
 
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I'm considering working here when I'm able to. There's a store close to my house, and I'm experienced.

----------

Lay them off.
Slash their wages.
Charge less than $4,000 for laptop.

Step 3 is already accomplished.

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- need to be 18 to be hired
- most employees are not little kids living in their mommy and daddys houses, they've usually got little kids of their own, not to mention mortgages.

Is the 18 years of age thing a real requirement? I'm <18 years of age, and I'm probably better qualified than a lot of the people there.
 
- need to be 18 to be hired
- most employees are not little kids living in their mommy and daddys houses, they've usually got little kids of their own, not to mention mortgages.

Sorry I am not fluent in Apple's hiring policy. I just know I had a job when I was 15 and minimum wage was all I got, which was around $5.
 
The geniuses at my local store are worth exactly minimum wage. I had to teach one of them the home button reset procedure. After I did that they helped me with my real problem zero.
 
i can't believe that an increase up to 25% would be possible at Apple Retail

last year, a friend of mine got a 1-digit increase
 
They actually deserve this.
It's a damn zoo in that store every time I go in!
 
30 bucks/hr seems pretty good, considering some college grads with thousdands of dollars on school loans don't even make that much.



They actually deserve this.
It's a damn zoo in that store every time I go in!

Yep, that's the way it's always is at every store I go to.


Texas: 268,580 sq mi
Alaska: 663,267 sq mi
Australia: 2,970,000 sq mi

I think he might of meant population wise.
 
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Well there has to be a Middle Class because they TAX us hard!

Ah, no wonder people are saying America has no middle class anymore, and the gap between poor and rich is too wide. :(

I'd ask if that $9/hour was just for the 14 year olds, but I'm scared what the answer would be. Here in Aus, as a college-aged student working this sort of retail job, you'd be making about $18-22 (AUD ~= USD) casual rate. Not sure what the Australian Apple stores pay, but it'd be on par with that.

McDonalds pays a 20 year old about $20/hour as well...
 
This isn't happening for retail employees. Just talked to a genius friend of mine and they were told raises are happening, but they top out at 10%.

Edit: I'm curious as to why I'm being downvoted. I literally just talked to a friend of mine who is a genius, and I'm telling you, this is fact. Raises are topping out at 10%. This is still good news, but I'm sorry it doesn't line up with the above rumors.

You're being downvoted because you're wrong
 
I saw one "lady" completely lose her mind at the Genius bar when she was returning her new iPhone. The Apple store employee wouldn't give her a refund for all the accessories she bought at an AT&T store because they were AT&T products. I even tried to reason with her. She just kept yelling until the manager finally just gave her the money. As she walked away he asked if any one wanted the cheap rubber case, no one spoke up and he threw it in the trash.

That is when you call security and have the [deleted] removed from the building. It also helps to put a picture of the [deleted] in the break room, with instructions that if this [deleted] little [deleted] ever comes back into the store, they are to be charged with trespassing and have their [deleted] thrown in jail.
 
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