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Apple Returns 5-8 Million Defective iPhones to Foxconn?
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Not only iPhone - I'll be on my 4th iPad 4 soon, just returned my 3d one. First had screen issues, the other two suddenly died out of the blue.
Guess I am one of the lucky few it seems. Got a perfect iPhone 5 on the first try, and its holding extremely well (comparable to the iPhone 4 which had some scuffs on the sides by the time I got rid of it). Oh and I only use dual plastic protectors for the front and back, and I have already dropped the phone at least 3 times without any major damage to the phone, so for me its been quite good.
I find the very suggestion that it took anyone would actually go through 30 returns or exchanges to be amusing. If I went through 2-3 that I deemed unacceptable for whatever reason, that would be it.
Quality Control not part of Chinese Thinking
The Chinese have no concern about issues like quality control or concern about business ethics...it is not part of their culture but Apple is so addicted to cheap labor they will make any sacrifice to keep it including running out of inventory of phones.
The Chinese have no concern about issues like quality control or concern about business ethics...it is not part of their culture but Apple is so addicted to cheap labor they will make any sacrifice to keep it including running out of inventory of phones.
Hhmm,
So if these are to be fixed, would this mean a large number of refurb'd iPhones on the mac store?
So if these are to be fixed, would this mean a large number of refurb'd iPhones on the mac store?
Mine too, but thats cause I dropped it 4 times right on the power button... still no cracked screen tho... go iphone5!!My power button is nearly outOnly can push it on the left side now.
Apple has never been at anyone's mercy. Get to know how Apple operates. It's very informative.
I, for one am glad APPLE is taking QC to such (sometimes hard to achieve) high levels. They know that their customers expect and indeed 'demand' this, as corroborated by many of the above posts, with some people doing multiple exchanges to get a 'perfect' unit.
I'd say FOXCONN get your house in order.
Yeah it's crazy. I had to return 31 gs3s before I finally settled on the iPhone 5.
So nobody thinks there's even a remote possibility that this guy maybe works for a large organization that bought BB replacments for all of their employees? Is it *that* big of a stretch to think that MAYBE this guy didn't return 30 of these personally, but maybe for a company that he works for? sheesh... so quick to judge people without really knowing...
...even if it was for personal use, if there were obvious flaws and the store kept letting him return them, how does that impact you? So what if they let him return them all... I will still sleep at night.
Not surprising at all. They really need to get a grip on quality in general on all their products. I've returned 18 iMac's, 10 Macbook Pros, 7 Macbook Airs, 7 iPads (third generation), and about 9 iPhone 5's. Thats since May 2011. Me and the TNT collection man are like best friends now.
Even the iMac 27 inch (Late 2012) I have now wasnt perfect but the best out of what they had been sending me. Same for my iPhone 5 and iPad. Customers shouldnt have to settle for products with slight defects which they 'can live with'.
The main reason I stay with Apple products is because they do have the best software especially when it comes to Mac OS X. iOS is starting to lag behind Android these days though.
Even the iMac 27 inch (Late 2012) I have now wasnt perfect but the best out of what they had been sending me. Same for my iPhone 5 and iPad. Customers shouldnt have to settle for products with slight defects which they 'can live with'.
The main reason I stay with Apple products is because they do have the best software especially when it comes to Mac OS X. iOS is starting to lag behind Android these days though.
If I had to return that many products in 2 years, I would have been long gone, unless you bought hundreds of units?
Lol nope these were all personal purchases for my home. But like I said I love Mac OS X. I would get a Samsung Galaxy S4 as my main phone but I dont like the fact it wont integrate flawlessly with my macs.
By my count, you returned 51 products. IMO, nothing is worth that much aggravation.
I returned 6 iPhone 5s via the Apple Online store in New Zealand. The first 5 had the rear camera totally filled with dust to the point it was pointless taking photos. The 6th on had a perfect camera but there was a good 1cm scratch on the casing near the headset jack. The 7th one was fine but took over a month to get it all sorted.
Why don't you take a look at the quarterly earnings call? Seems a much better guideline than an assumption based on an unsubstantiated rumor.
[PS: sales were I up about 7% YoY I seem to recall.... ]
Actually the number that stuck in my head is that if Apple's iPhone sales were flat they'd sell 120M iPhones per year. Nokia in its heyday sold 400M phones (of all kinds) per year, Samsung is going to sell about 500M.
Selling 120M top end phones is pretty fantastic, really.
It's a hard fact of the business that almost everything now is made in China. And I'm always wary of products made in China. They almost always seem to suffer from quality. The world would someday be made in China and I'm not really that particularly happy about that because of the made in China's not so good reputation when it comes to quality.
Made in Thailand or Malaysia seem to a lot better off but if an iphone for example would be made right out in the US, I think that'd be a lot better. I wouldn't mind paying a bit more for as long as I can guarantee the quality.
Made in Thailand or Malaysia seem to a lot better off but if an iphone for example would be made right out in the US, I think that'd be a lot better. I wouldn't mind paying a bit more for as long as I can guarantee the quality.