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I have literally had every Apple phone since the original in 2007. Have never cracked a screen or purchased Apple care. In ordering the Air, I added AC. Every year they are supposedly more durable but I’m not sure how the Air will hold up.
 
Is it? Most services charge $100-$200 for an hour of labor. Car repair, plumbers, electricians, etc. The battery takes about 60 minutes to replace. Plus the cost of goods. $119 is completely reasonable.
If you base the what tradesman charge vs the value of what they're working on, it's less than 0.1% of the value of the product. You'd be up in arms too if plumbers and electricians charged 10% of the value of your house for repairs.
 
If you base the what tradesman charge vs the value of what they're working on, it's less than 0.1% of the value of the product. You'd be up in arms too if plumbers and electricians charged 10% of the value of your house for repairs.
That is such a weird analogy and just does not make sense. A battery is a consumable. A better example would be car brakes or tires. Which, depending on the quality you get, could easily be 10% of the value of the car. Brakes and tires on my car are $4,500 (including labor). The MSRP of my car was $47,000. So yes, its about 10%.
 
It's a figure of speech. I doubt they're calling the police.
It implies immorality though, which many here maintain Apple is guilty of, but which a high price isn't indicative of. The only time morality comes into play regarding high price is when the customer has no choice but to pay it--eg. for medication to live. In the case of this battery replacement and in almost all cases regarding tech products, someone can simply choose to not to buy the item in question from the vendor in question and go on living their life. So the high price even if it was a million dollars, is not immoral--at worst it's just absurd, but even this is subjective.
The issue is many here feel entitled to having Apple things, and this evokes their feeling of injustice when an item is priced high. And I will add that having convenient ecosystem integration is not an entitlement.
 
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If you base the what tradesman charge vs the value of what they're working on, it's less than 0.1% of the value of the product. You'd be up in arms too if plumbers and electricians charged 10% of the value of your house for repairs.
How much do they charge to replace the battery in a $20 Casio? Probably more than 100% of the cost of the watch, but that’s just how it is sometimes ¯\_(ツ)_/¯
 
Not wanting to be "that guy," but if you find $119 for a very rare battery replacement "criminal" then maybe you shouldn't be buying from Apple?

I've come to accept Apple's prices as the cost of entry, so it's up to me if I want to enter or not.
Right? The battery will be good for 3 years at least, 4 or 5 if babied. It’s a one time replacement for the useful life of the phone. 100% worth it to pay to have Apple do it right, and with OEM parts.

The Apple technicians need to be paid a living wage, and I’m guessing they also build in a bit extra to account for displays or backs that may crack during battery replacement, or any other unintentional damage. With how thin the Air is maybe they expect that to happen more frequently?
 
Right? The battery will be good for 3 years at least, 4 or 5 if babied. It’s a one time replacement for the useful life of the phone. 100% worth it to pay to have Apple do it right, and with OEM parts.

The Apple technicians need to be paid a living wage, and I’m guessing they also build in a bit extra to account for displays or backs that may crack during battery replacement, or any other unintentional damage. With how thin the Air is maybe they expect that to happen more frequently?
It is what it is.

You want a Ford, or a BMW?

👍🏼
 
That only happens to people who don't treat their iPhone like a new born baby, and been dropping them on the floor like the screen or glass isn't going to crack. I've never went to the apple store for a glass or screen replacement
 
While everyone is bickering on the battery swap cost, I will say that this view inside the Air is quite impressive, this thing is 80% battery. So neat.
 
why are you even defending them?

I like capitalism and the free market for most products and services.

In a free market a seller should be able to set any price for any reason. A buyer should be allowed to buy anything for any reason or don't buy at all.

This is a market where you have other options including getting phones which are cheaper to repair.
 
Given all the pricey parts are housed in the plateau.. wonder how they justify these repair costs.
 
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Depends on how much they are ripping you off. In this case it's a decent ammount. If 3rd parties can run a business and offer a cheaper price, then yes, it should be criminal.

Are you nuts? That’s like saying owners of shops who charge more than Amazon or Walmart should be criminalized.
 
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