Apple Seeds OS X Mavericks 10.9.3 Build 13D17 to Developers

[duffer6]

There is no other mechanism available to me to get support.

The seed discussion area is broken.
I can't take the machine to the genius bar because it's running a seed.
I can't run the feedback assistant because the machine is bricked.

WTF else can I do?!

If Apple wants to get mad at me for posting here, then that's fine with me. They've seriously screwed the pooch and I have no other options.

Not to rebut everything you said above but you are incorrect. I will not disclose which points. I am not trying to be rude or pick a fight you are just not correct. With that being said. Go into recovery mode and if you are part of the seed the new seed will automatically download, the recovery partition I am sure is intact.

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They really don't to be honest. Even outside of Apple, I've seen them broken so many times.

People will leave their laptop screen wide open at airports and walk away for a few seconds and here's all this financial data from a client that I can see.

Sad but true. Business ethics was a required class for all Freshman in my business school maybe it should be required to be revisited yearly for those who deviate from what is right. Not trying to preach but if you don't want to abide by the rules then simply don't participate. Not too hard to comply with a program you are not part of but I know that is simply naive. BTW (you) doesn't mean YOU it is the royal you to all.

 

[MikhailT]

I wish Apple would do a 2 year major OS cycle instead of yearly. It's annoying having to upgrade an entire system each year.

I rather have them release point updates 10.9.x with some new 'big' features instead of just fixes.

Example: Kind of how they had Facetime beta app on the current OS but then included it in the next major release.

There is a very simple solution to this that you can do, don't upgrade it every year. It's very simple, just upgrade your systems every two years.

 

[nsayer]

Not to rebut everything you said above but you are incorrect. I will not disclose which points. I am not trying to be rude or pick a fight you are just not correct. With that being said. Go into recovery mode and if you are part of the seed the new seed will automatically download, the recovery partition I am sure is intact.

So far as I am aware, there is no newer seed. It would download the same one, which I have no particular reason to believe will resolve the WindowServer's assertion failure.

Your assertion that I am incorrect with no supporting evidence has no more value than simply saying "neener neener."

 

[duffer6]

So far as I am aware, there is no newer seed. It would download the same one, which I have no particular reason to believe will resolve the WindowServer's assertion failure.

Your assertion that I am incorrect with no supporting evidence has no more value than simply saying "neener neener."

I think your "Name," says it all. The reason I can't rebut your specific issues is the fact I won't violate any agreement I am currently under. Every negative assertion is clearly in conflict with what I know to be true. So take what you posted and each individual assertion reverse it and boom, there you have it.

 

[nsayer]

I think your "Name," says it all.

My username is first initial, last name. It's been that for 30 years.

The reason I can't rebut your specific issues is the fact I won't violate any agreement I am currently under. Every negative assertion is clearly in conflict with what I know to be true. So take what you posted and each individual assertion reverse it and boom, there you have it.

You could have been helpful, but you've been so much more.

 

[duffer6]

My username is first initial, last name. It's been that for 30 years.



You could have been helpful, but you've been so much more.

I can be more than helpful and have been proven to be very helpful in the past. The reason I can't is that you clearly have violated your NDA. Simply if you are truly part of the beta there are active avenues for you to receive support especially if you have a machine that apparently has been bricked by the latest build. I know you said that due to 1,2,3 reasons you can not get help. That is simply NOT TRUE!!!! I will not reply to another post by you but please know that there is help for you (venues that you should know about beyond what you listed) and quit telling people that Apple screwed up. You sir are the one that needs to be held accountable for your actions. Don't blame Apple and come to a open forum and preach with half truths or lies as your ammunition. I take affront to that!

 

[nsayer]

I can be more than helpful and have been proven to be very helpful in the past. The reason I can't is that you clearly have violated your NDA. Simply if you are truly part of the beta there are active avenues for you to receive support especially if you have a machine that apparently has been bricked by the latest build.

There are not. If you go to the appleseed site, there *should* be a discussion area, but it is unavailable. If there were, then I would not have gone elsewhere.

Apple screwed up and there Are. No. Other. Possible. Avenues.

I know you said that due to 1,2,3 reasons you can not get help. That is simply NOT TRUE!!!!

Yes, it is.

I will not reply to another post by you but please know that there is help for you (venues that you should know about beyond what you listed) and quit telling people that Apple screwed up. You sir are the one that needs to be held accountable for your actions. Don't blame Apple and come to a open forum and preach with half truths or lies as your ammunition. I take affront to that!

I take affront to your assertion that what I am saying is not true. It is true, and you have not demonstrated otherwise.

If we were in person and it were a hundred years ago, I'd challenge you to a duel. Since neither is true, then this conversation can serve no further useful purpose.

 

[TestedLion]

Also killed my system

This update also borked my system. White screen of death just as it was about to reach desktop.

Installed via App Store.

 

[tywebb13]

It might still be just the mac app store beta update problem. If so, using a direct link would solve the problem. They are easily accessed at apple's developer forums.

I appreciate the problem for appleseeders who have access to these betas but not the developer forums.

Well I can't put the direct links here or on 9to5mac.

But 9to5mac have instructions for anyone (including appleseed) with access to the betas on how to find the links: See comment 11 at http://9to5mac.com/2014/01/16/apple-seeds-os-x-mavericks-10-9-2-beta-build-13c39-to-developers/

I appreciate that it might be too late now since it has corrupted your system. But do you have a bootable usb installer of mavericks? Do you have a time machine backup just before you updated? If so, you could boot up from the usb by holding down the option key when starting up the mac, use disk utility to format the drive and then restore from the backup. This is why apple recommend backing up before updating.

 

[Luap]

Does it fix the fact that Quicktime 10 destroys audio?!?

Playing through a UA Apollo interface I can't listen to a .wav or .mp3 file. If I rent a movie in iTunes and watch in full screen audio goes nuts chopping in and out. Click out of full screen and it's fine.

Mavericks has been a total nightmare.

Audio has been ropey since OS X 10.8
It seems to affect some interfaces more than others though. I ended up having to ditch my Apogee for a MOTU to get around it

 

[nsayer]

It might still be just the mac app store beta update problem. If so, using a direct link would solve the problem. They are easily accessed at apple's developer forums.

I appreciate the problem for appleseeders who have access to these betas but not the developer forums.

Well I can't put the direct links here or on 9to5mac.

But 9to5mac have instructions for anyone (including appleseed) with access to the betas on how to find the links: See comment 11 at http://9to5mac.com/2014/01/16/apple-seeds-os-x-mavericks-10-9-2-beta-build-13c39-to-developers/

I appreciate that it might be too late now since it has corrupted your system. But do you have a bootable usb installer of mavericks? Do you have a time machine backup just before you updated? If so, you could boot up from the usb by holding down the option key when starting up the mac, use disk utility to format the drive and then restore from the backup. This is why apple recommend backing up before updating.

I do have a time machine backup, and could restore, but if it came to that, I'd probably reinstall 10.9.2 instead, since the machine is basically operational except for the WindowServer (I can ssh into it), if it comes to that.

It does appear that Apple has fixed the appleseed forums, so I will go back there, but I stand by my assertion that in the absence of that forum, there is no effective support avenue for folks participating in seeding.

 

[duffer6]

I do have a time machine backup, and could restore, but if it came to that, I'd probably reinstall 10.9.2 instead, since the machine is basically operational except for the WindowServer (I can ssh into it), if it comes to that.

It does appear that Apple has fixed the appleseed forums, so I will go back there, but I stand by my assertion that in the absence of that forum, there is no effective support avenue for folks participating in seeding.

Wait a minute, "you can restore...." Bricking as you intimated is "Your machine is dead / non-fuctioning." Apparently that is not the case.

 

[duffer6]

I do have a time machine backup, and could restore, but if it came to that, I'd probably reinstall 10.9.2 instead, since the machine is basically operational except for the WindowServer (I can ssh into it), if it comes to that.

It does appear that Apple has fixed the appleseed forums, so I will go back there, but I stand by my assertion that in the absence of that forum, there is no effective support avenue for folks participating in seeding.

Anonymity is a think of the past Nicholas......

 

[tywebb13]

Note that I was careful to say IF it is the mac app store problem THEN a direct link would solve it.

I didn't say it definitely IS the mac app store that is causing the problem.

There is now some theory going around that maybe the reason some were able to install it with no problems (both through the mac app store and direct link) and others were not is because apple changed some graphics drivers which is now preventing some machines from booting up properly. If that is so, it's a bit reckless on apple's part to not have the curtesy to at least warn people about which machines it should not be installed on yet.

But we are beta testers - and apple do warn us that we had better be prepared to have to reinstall the system on machines we beta test on.

 

[nsayer]

Anonymity is a think of the past Nicholas......

As I said, the forums are now back. When I originally posted, they were not.

And, as I said before, in the absence of those forums, there is no support mechanism for those participating in seeds.

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Wait a minute, "you can restore...." Bricking as you intimated is "Your machine is dead / non-fuctioning." Apparently that is not the case.

It is not functioning. The screen is grey with no mouse cursor.

On what planet does that count as "functioning?"

I said quite plainly and exactly what the problem was. The WindowServer is in a crash loop with an assertion failure. Did you miss that somehow?

 

[duffer6]

So Nic,

Instead of waiting for Apple to fix whatever problem you believe they were having with a forum (reported by you at 10:15 am then reported by you fixed by 2:15 pm / 4 hours for a fix) you decided to violate your NDA by going to these PUBLIC forums looking for help from people that can't help you if they could because if they did they would be putting themselves in major jeopardy with Apple. Then you go on to tell everyone how Apple "F"ed up.

You have been reported directly to Apple. Maybe when someone calls to discuss these post they can help you with your machine. Good luck with that. I am sure Apple will be happy to discuss how you believe they "F"ed up.

As I said, the forums are now back. When I originally posted, they were not.

And, as I said before, in the absence of those forums, there is no support mechanism for those participating in seeds.

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It is not functioning. The screen is grey with no mouse cursor.

On what planet does that count as "functioning?"

I said quite plainly and exactly what the problem was. The WindowServer is in a crash loop with an assertion failure. Did you miss that somehow?

 

[nsayer]

So Nic,

Instead of waiting for Apple to fix whatever problem you believe they were having with a forum (reported by you at 10:15 am then reported by you fixed by 2:15 pm / 4 hours for a fix) you decided to violate your NDA by going to these PUBLIC forums looking for help from people that can't help you if they could because if they did they would be putting themselves in major jeopardy with Apple. Then you go on to tell everyone how Apple "F"ed up.

You have been reported directly to Apple. Maybe when someone calls to discuss these post they can help you with your machine. Good luck with that. I am sure Apple will be happy to discuss how you believe they "F"ed up.

I look forward to discussing this incident with them.

At the time I posted, there was no indication that the problem was temporary. There was simply no discussion forum available at all. I was left with a complete dead end, and a machine that wasn't working.

Pray tell, what would you do? E-mail Tim?

 

[tywebb13]

I think we should all just calm down a bit.

When something goes wrong with a beta, I just say it's a beta. Things can and do go wrong with betas.

I didn't like mavericks DP6 because it broke my airplay mirroring. And rather than get upset about it, I just did a bug report, downgraded to DP5 and upgraded to DP7 when apple fixed it. It wasn't a huge drama and there was no need to get on here and start hurling personal insults at people.

So maybe duffer6 you should at least try to see it from nsayer's perspective. His computer stopped working properly and that's not a nice thing.

 

[nsayer]

I think we should all just calm down a bit.

I second that.

When something goes wrong with a beta, I just say it's a beta. Things can and do go wrong with betas.

And that's completely reasonable.

The issue in this case was that a beta failure that left me with an unusable machine was coincident with the disappearance of the one available feedback mechanism (again, because the machine was not functioning, I couldn't use the feedback assistant) for those folks participating in the beta who are not developers. And the disappearance was such that there was no indication that it was temporary. The messaging was more like, "There are no discussions for this topic. Goodbye."

 

[duffer6]

I second that.



And that's completely reasonable.

The issue in this case was that a beta failure that left me with an unusable machine was coincident with the disappearance of the one available feedback mechanism (again, because the machine was not functioning, I couldn't use the feedback assistant) for those folks participating in the beta who are not developers. And the disappearance was such that there was no indication that it was temporary. The messaging was more like, "There are no discussions for this topic. Goodbye."

Still not an excuse to violate your NDA which is a legal contract. Would SilverSpring be okay with you violating a NDA you had with them which is typical in all employment contracts. Your actions simply jeopardize the existence of any beta program. I have never known Apple to leave a customer high and dry, beta seed customer or Golden Master customer, ever!

Consider this discussion over and hopefully when you do have a opportunity to chat with Apple they will help you resolve your specific concern but be prepared to defend the legalities of your actions.

 

[nsayer]

Still not an excuse to violate your NDA which is a legal contract. Would SilverSpring be okay with you violating a NDA you had with them which is typical in all employment contracts.

Irrelevant. My relationship with my employer differs in rather obvious and substantial ways from my relationship with Apple. First and foremost is that my employer does not make themselves unavailable for consultation when I have a crisis.

Your actions simply jeopardize the existence of any beta program. I have never known Apple to leave a customer high and dry, beta seed customer or Golden Master customer, ever!

Well, then this is a new experience for you. As it has been for me, quite frankly.

Consider this discussion over and hopefully when you do have a opportunity to chat with Apple they will help you resolve your specific concern but be prepared to defend the legalities of your actions.

If they apologize for stranding me, I'll be happy to apologize for trying to seek help elsewhere.

 

[sshhoott]

How's the animations smoothness on MBP 13" 2010?

 

[tywebb13]

For people who's system got corrupted (soaIT, nsayer and TestedLion), which graphics card do you have? Is it ATI? That might be the problem.

For people who's system didn't get corrupted (michael_aos, Sound214, M5RahuL) is your graphics card not ATI?

Mine isn't ATI and it installed properly without corruption.

 

[TestedLion]

For people who's system got corrupted (soaIT, nsayer and TestedLion), which graphics card do you have? Is it ATI? That might be the problem.

For people who's system didn't get corrupted (michael_aos, Sound214, M5RahuL) is your graphics card not ATI?

Mine isn't ATI and it installed properly without corruption.

nVidia, 2013 iMac 27"

 

[nsayer]

For people who's system got corrupted (soaIT, nsayer and TestedLion), which graphics card do you have? Is it ATI? That might be the problem.

For people who's system didn't get corrupted (michael_aos, Sound214, M5RahuL) is your graphics card not ATI?

Mine isn't ATI and it installed properly without corruption.

I have a Mid 2011 mac mini. It's branded as an AMD Radeon, but I think that qualifies as an ATI.