ATT Cancelled my order
Received two of these emails this morning:
Thank you for choosing AT&T.
Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled.
If you would like to purchase additional lines of service, please visit one of our AT&T retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service.
Go to att.com/storelocator to find a store near you.
We apologize for the inconvenience and look forward to serving you.
Thank you.
AT&T
All I know is this was an upgrade, all billing info is correct, I didn't have trouble ordering so there was no "hit submit twice" issues, but my amex was dinged two $1.00 charges. Online order status still says processing, but when signed in it says I am still eligible for an upgrade.
Very vague and confusing. Anybody else receive this email?
Received two of these emails this morning:
Thank you for choosing AT&T.
Unfortunately, we were either unable to verify the information you provided or you have exceeded the number of lines of service that we allow customers to purchase online. As a result, your order has been canceled.
If you would like to purchase additional lines of service, please visit one of our AT&T retail locations and present your identification to our representatives. They will be happy to help you purchase new wireless devices, accessories, and service.
Go to att.com/storelocator to find a store near you.
We apologize for the inconvenience and look forward to serving you.
Thank you.
AT&T
All I know is this was an upgrade, all billing info is correct, I didn't have trouble ordering so there was no "hit submit twice" issues, but my amex was dinged two $1.00 charges. Online order status still says processing, but when signed in it says I am still eligible for an upgrade.
Very vague and confusing. Anybody else receive this email?