Other Apple sends email inviting online Personal Session Xs - but...

Discussion in 'iPhone' started by bushbaby, Sep 26, 2018.

  1. bushbaby macrumors 6502a

    bushbaby

    Joined:
    Aug 12, 2007
    Location:
    SoCal
    #1
    If you get an email from Apple the day after you purchase your Xs inviting you for an online personal session, the first thing you should ask the Apple Specialist is: are you going to be demonstrating on the new Xs?

    Just went through 20 minutes before mine admitted she did not have the new phone so couldn't show me any of the new camera techniques (she had the X). The idea of these sessions is great, but Apple - it doesn't help if they don't have the new phone.
     
  2. akash.nu macrumors 604

    akash.nu

    Joined:
    May 26, 2016
    #2
    I didn’t even know there were sessions like this for iPhone. I thought mostly such sessions existed for macs.
     
  3. Newtons Apple macrumors Core

    Newtons Apple

    Joined:
    Mar 12, 2014
    Location:
    Jacksonville, Florida
    #3
    When ever I buy a new iPhone from Apple, they send me a email asking if I want to set up a Geek Appointment to teach me about my new phone.

    Never done it, suspect I would know as much as the Geek, maybe more.
     
  4. bushbaby thread starter macrumors 6502a

    bushbaby

    Joined:
    Aug 12, 2007
    Location:
    SoCal
    #4
    I'm guessing most MR users would know as much if not more, yes. But since I was coming from the 7, they made the half-hour online session offer sound like it would be useful.

    Note this is an online session, so the concept is good - you can watch your computer as the Apple person shares the screen while you are on a voice phone call. You can also focus on any areas of your concern, like accessibility, for example.
     

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3 September 26, 2018