Apple Significantly Lowers Repair Fees for iPhone 15 Pro Models With Cracked Back Glass

[Craptastic]

A rear system repair on 12, 13, and 14 Pro series models consists of the entire frame of the phone, minus the display and rear camera hardware. That’s why is so expensive, Apple is essentially building you a new phone using existing display and camera.

Where as a back glass consists of just removing the back glass and plugging in a new one.

With Apple Care +, at $29, it was almost a new phone. Almost.

 

[AlexESP]

Repairability was never EVER a downside until companies started brainwashing people to think it was. It’s not a compromise.

Maybe you’re brainwashed by armchair comments. If you stop 2 minutes to think about how a phone is built and how you could make it more repairable, you’ll realise.

 

[svish]

Great to hear that the repair costs are lower

 

[eicca]

Maybe you’re brainwashed by armchair comments. If you stop 2 minutes to think about how a phone is built and how you could make it more repairable, you’ll realise.

You’ve clearly never worked in product design. It’s not nearly as hard as you’ve been brainwashed to think it is.

 

[Unami]

Expensive, what would you expect it to cost to replace the back plate?

Maximum of 5-10$ material costs + ~ 10 minutes of work, so, let's say $50-70 to make a decent profit.

 

[iBluetooth]

Maximum of 5-10$ material costs + ~ 10 minutes of work, so, let's say $50-70 to make a decent profit.

You forget the handling and answering customers, and testing and insurance for their work. I could go on, but the price for the service is low.

 

[JippaLippa]

Pretty nice streak of good news with this iPhone release!
I hope I'll be able to afford a white 15 pro by christmas (I always buy my iPhones white)

 

[AlexESP]

You’ve clearly never worked in product design. It’s not nearly as hard as you’ve been brainwashed to think it is.

Turns out I’ve done product design, and it’s quite obvious that i.e. making a removable back without affecting materials and/or thickness and/or waterproofing and many more points in a significant way is not possible. Or at least no one has achieved it, maybe you have better ideas! And those things matter to people much more than repairability. So stop with armchair sentences, and start explaining how you’d solve what no one else has been able to do!

 

[FlyingTexan]

It's great that Apple are pioneering sustainable repair processes that benefit customers and the environment.

Pioneering? They’re the *******s that moved away from it.

 

[PhoenixAnhart]

It still boggles my mind that some people around here can actually believe that a more repairable phone will hurt consumers.

The way they think that iPhones HAVE to have to have poor repairability in order to have sleek design. It’s pure delusion for sure.

 

[5232152]

It's great that Apple are pioneering sustainable repair processes that benefit customers and the environment.

Did you forget to add a sarcasm clause, or do you honestly believe that?

 

[patent10021]

Meanwhile iPhone X replacement screens still cost $280. Yea, they're not forcing users with older models to upgrade or anything like that.

 

[wood1208]

Best thing Apple can do is make self Battery replacement easy for those who can do DIY. I replaced Battery 2 times times and all good but last time iPhone got into constant boot loop.

It should be easy to remove old battery and put new one.

 

[Bananasaurus]

That’s great news, however, it should have been like that since years ago, so no props for Apple for this one.

Yes. Always make sure to find a way to turn anything positive they do into a negative. Life is just too short to be happy about anything.

 

[Andres Cantu]

Yes. Always make sure to find a way to turn anything positive they do into a negative. Life is just too short to be happy about anything.

Not always, everyone is entitled to their own opinions. I'm more than happy to give Apple props for other things like their environmental goals.

To each their own.

 

[jcshas]

Does anyone happen to know if Apple will replace the bezel when replacing a (cracked) front or back screen, and what is the cost for the iPhone 15 pro?

 

[eicca]

Turns out I’ve done product design, and it’s quite obvious that i.e. making a removable back without affecting materials and/or thickness and/or waterproofing and many more points in a significant way is not possible. Or at least no one has achieved it, maybe you have better ideas! And those things matter to people much more than repairability. So stop with armchair sentences, and start explaining how you’d solve what no one else has been able to do!

Clearly your engineers are no good then.

Because, what Apple has achieved is make the back removable and retained the IP68 water resistance rating AND the thin profile AND the premium materials.

Just like you said isn’t possible. So think about that for a minute.

If you have good engineers, then they can solve absolutely anything.

And there’s no way Apple hires anything but the best engineers.

 

[boswald]

I guess a ridiculously low amount of people believe that a more repairable phone (by specialists) will hurt customers. What is definitely true is that, in many cases, making a phone more repairable will bring compromises in other areas that will hurt customers.

It still boggles my mind that, when discussing about tech, people don’t realise that there are side effects and compromises everywhere.

I think being able to repair your device is a good thing. The problem with it is all the inexperienced third-party repair clinics that don’t know what they’re doing. They charge up front, disassemble your phone, tinker with it, break it, then forward the customer to the Apple Store. Obviously not everyone is like that, but it does happen and I’m sure Apple doesn’t want to deal with it. I guess that’s the compromise: freedom of choice.

 

[dumastudetto]

Did you forget to add a sarcasm clause, or do you honestly believe that?

There is no company on earth doing more to drive adoption of green policies than Apple. They practice what they preach in-house, they put pressure on suppliers, and they actively encourage all employees to reduce their carbon footprint.

 

[5232152]

There is no company on earth doing more to drive adoption of green policies than Apple. They practice what they preach in-house, they put pressure on suppliers, and they actively encourage all employees to reduce their carbon footprint.

They are late to the game, to say the least. Apple had to be forced to even let users repair their own products, and now they are using it as marketing.

Don't drink the Kool-Aid.

 

[subjonas]

It seems when people have no idea how to get evidence, debates quickly devolve into a contest of who can be the most snide and cocky know it all-sounding. I don’t know who they think they’re convincing.