Hello MacRumors, I used to buy a lot of applications and sometimes I've requested refunds for wrong applications or apps with glitches and I never had problems with refund, not so often, once in 3-6 months, but recently I have bought 2 defective applications and I sent email to: iTunes Store <iTunesStoreSupport@apple.com> and they are ignoring my emails for so long, usually it took me 1-2 days waiting for answers, but right now they not answering for 5 days and I had to resend them emails, but still no answer. What has happen to apple support? Maybe they getting greedy on the apps refund, or maybe they thinking I requesting my payments too often and it's easier for them to ignore me and save my money in their pocket? I would call them, but their call system is extremely complicated and it's just almost imposible to speak with the person over the phone, it's gonna take me another few hours to get anybody to talk to me, there is only robots machines answering on the phone. We are talking about .99 app in my case and 4.99 for game, maybe it's too much for them? What can I do to get to the Apple?