Apple Store ATT Next upgrade pricing issue/glitch

[Oridus]

Doesn't seem right. Here's mine
View attachment 581311

Hmm after seeing that, then yeah something is messed up. My card hasn't shown anything worth concern though, so we'll see.

 

[CBSubliminal]

So just checking in.. Anyone see anything change at all today so far?

Sorry just saw this . Nothing yet on mine so far. Still showing full amount.

 

[Irock619]

I ordered two phones on Att Next and I'm showing the full retail price on one then $0 on the second Nothing has been charged to my CC yet.

 

[earthTOmitchel]

I went to check the status on my order just right now. I am only supposed to be charged 59.43 which is the tax for my iPhone 6s plus att 64 gb..... I chose next 12 for 42.50 a month for 20 months. Apple order details show them charging me 908.43 the full price for the phone plus the tax. Here are the 2 screen shots below. I called apple and escalated to a supervisor and they said its effected a couple of customers that did att next on Apple Store and there is a fix in for it. Anyone else in this scenario have this issue ?

Actually is happening to me, too. I talked with Apple on the site Sunday and they said pretty much what everyone else has been saying: they're deploying a fix for it and will stay in contact with me as it goes through. Checked this morning, my grand total is still at around $951 on what was originally just $84 in tax + upgrade fee (I have the exact same order as you, too: Plus, 64GB, Next 12).

Was freaking out a bit over the weekend even though I know I wouldn't be charged for another week and a half.

 

[CBSubliminal]

Actually is happening to me, too. I talked with Apple on the site Sunday and they said pretty much what everyone else has been saying: they're deploying a fix for it and will stay in contact with me as it goes through. Checked this morning, my grand total is still at around $951 on what was originally just $84 in tax + upgrade fee (I have the exact same order as you, too: Plus, 64GB, Next 12).

Was freaking out a bit over the weekend even though I know I wouldn't be charged for another week and a half.

I see. The supervisor i been dealing with said it should be fixed by Monday (today) so we will see.

 

[earthTOmitchel]

Just posted a story about it on the blog, so hopefully people who weren't aware it was happening to others can see what's going on: https://www.macrumors.com/2015/09/14/att-next-iphone-6s-pre-orders-glitch/

I see. The supervisor i been dealing with said it should be fixed by Monday (today) so we will see.

Mine didn't give me a specific date, unfortunately, just asked to confirm my email address so they could stay in contact with me as they fixed it. Definitely will keep an eye on my order today and post in here if it gets fixed.