Just wondering after many years of Apple having their stores open in shopping malls and other freestanding across the country as to how you feel, the Mac user, about the service you receive at their stores. I've lived in a number of cities since the first opened in VA, and I've encountered very random levels of extreme quality and dissatisfaction from the service or the overall experience from visiting the store. Personally my store at SouthPark Mall in Charlotte, NC is the worst I've ever seen. Their employees seems more like "Yes Men" so to speak as they will tell you anything to get you out of their hair as they are too busy running around with their handheld scanners to make sales on the floor even though they do not work for commission. Others seem slow or shiftless and not really capable of answering any question not listed on the spec card. Anyway, an interesting topic that I hope catches on. I've been a user for over 20 years, even once doing demos during the Demo Days, so my only use for the Apple store is to view and check out new products and so forth. It's much easier and cheaper to order online to avoid state and local sales taxes.