Trust me, you don't want to read this thread. It is very and boring and lame. You have been warned. ================= The SLC store in Salt Lake City (the Gateway Store) is a joke. I only entered the store once to buy a MacBook and they only had black (wanted white) and charged me $100 extra for the black color even though that is all that had in stock. I needed it that day since I was heading out of town. Well today I call them for my first time and the phone just rings and rings for over 3 minutes. I hang up, call back, press 5 to speak to somebody and it rings for over 5 minutes! What a joke!