I agree that Apple needs to do *something* if the turn-around time is longer than two days. At one point, they were going to create a new "Family Room Specialist" position that could do Genius Bar type of work on iPods and iPhones, freeing the Geniuses up to spend more of their time repairing Macs. Haven't heard much about if that took off or not.If there is a 2 day wait for repair then the store needs to hire more people to repair computers. i was told by the genius that all parts they order for repairs are sent overnight.
As for parts being sent overnight, it depends on how late in the day the store places the order, and if the parts depot has the part in stock. There's been times where the depot was out of certain parts for extended periods of time (weeks), holding up repairs Macs in stores and at the AppleCare depots.
I thought the point was that anyone that can't afford to be without a computer a for a few days (should it need repair) should have some sort of solution lined-up for that situation (be it owning another computer, or borrowing another computer, using the library's computers, etc).Not everyone can afford more than one computer