When taking in your macbook for repair, ALWAYS remove the harddrive first. Really people, this is basic stuff.
As for the keyboard, use bleach...lots of bleach.
As for the keyboard, use bleach...lots of bleach.
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Apple Store looked at pornography on my MacBook Pro
- Thread starter BluAffiliate
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If you're too scared to tell a manager about it then you must not have solid evidence that it was an Apple employee that did it.
I mean, if you're this distraught about it and afraid to use your computer because it may be "dirty" and you know for sure apple employees were looking at porn while repairing your mac, why wouldn't you tell someone?
I mean, if you're this distraught about it and afraid to use your computer because it may be "dirty" and you know for sure apple employees were looking at porn while repairing your mac, why wouldn't you tell someone?
umm it's not really difficult to do, a few screws and unplug a ribbon cable. Apple even provides instructions for you.
Why? You might miss leads on good porn site! :lol: :lol:
This thought came to my mind ....
you might want to see a therapist. seriously. it is helpful to talk this kind of stuff over with a professional and get ideas for how you can deal with this.
by the way, the ipad is a much better device for people who lean towards ocd
I think it's just the fact that Apple employees use customers computers to watch porn that is the problem here.
I'm sure it's not, but you're kidding yourself if you think the average person would know to do this
i didn't say that they would know how to do it, i said that the average person is CAPABLE of doing it!!
Now that I have had some time to think about it, I mean yeah, no offense, but you are starting to sound like a whiner. So he used your laptop without your permission, but come on, just clear out your history and move on.
It's not about his feelings on the situation, it's about doing what it right and this is a display of sheer un-professionalism so therefore should be reported.
For example, if I saw someone steal something, hey I couldn't give a crap, nothing to do with me and it wouldn't dwell on my mind at all, but it is wrong and should therefore be reported.
By the sound of you post, you are affected by this which is fair enough and trying to ignore it won't help it and then as you leave it, time will be against you in your argument.
Contact Apple, I would go in store because then your case will be more personal. They will certainly be as or more shocked than you and will show the professionalism they are known for and act.
Hope you solve this issue soon.
something about this story just doesn't feel right. Me thinks, someone got busted looking at porn and developed a theory as to how the porn got on the computer. Starting a thread could be one way of fleshing out the story to give it some more teeth.
If this happened on my computer, I would be back at the Apple store and speak with a manager. I wouldn't procrastinate on this if it was a real issue.
If this happened on my computer, I would be back at the Apple store and speak with a manager. I wouldn't procrastinate on this if it was a real issue.
The easy solution is to just ASSUME that people will get up to no good... eventually. Therefore, the preemptive action of removing the hard-drive before handing over your precious hardware for repair will always cover your butt.
exactly, if the OP is so upset about it, why is he so scared to confront a manager about it? Not like he is the guy who is going to look bad if in fact he can show the history of porn sites while the laptop was in apples possession.
that just seems like an excessive preventative measure just to prevent something that may occur. I am of the belief that we should expect all people in service to act like responsible adults. When they fall out of line, they should be called out on it and dealt with accordingly to their companies rules.
removing HDs to prevent this seems like we are accepting of bad behavior and we will inconvenience ourselves unjustly accordingly. The thinking should be, the guy at Apple should not be looking at porn on a customers computer, especially knowing that it would be too easy to trace/find who did this. That's why this story just seems so shaky to begin with. Unless if the guy at Apple was totally brain dead, he must have known about internet history and auto complete in address bars.
It's not just removing your hdd to prevent someone from looking at porn, but what about your personal data. Maybe you don't have stuff on your computer you don't want others peeking around at, but a lot of people have stuff on their computer I'm sure they don't want some random guy to have access to.
Sure we SHOULD be able to assume that service people are responsible adults, but would you leave $10k cash in your center console when you drop your car off for an oil change???? Exactly.
You might be surprised. My motorcycle will keep track of the top speed it has reached until you reset it. I got it back from a service once shortly after I had reset it, and found the top speed it had recorded was 129.3 MPH. I didn't put that kind of speed on it, so it had to have been the mechanic during the test ride LOL. I will give him the benefit of the doubt in not knowing that the bike did record that in the trip computer, as not all of them do, but it was kind of funny. I guess it wouldn't have been funny had he wrecked it at that speed, but since it came back OK and everything was fine with it. No harm, no foul
The point being, techs aren't always the brightest of folks <g>
much easier for most people to not leave $10k in their car, than it is for them to remove a HD. You and I might be able to do this, but do not assume that the majority of the people out there can.
Sorry, but your argument of the $10k in the car is not the same as removing a HD from a laptop. Who leaves that kind of cash in a car? It's not a real world argument. Real world is, the majority of people using computers have no idea how to remove any internals.
While I don't think it is appropriate I don't think it is something to be overtly upset about. If you have to take your computer in for hardware issues I wouldn't be handing over anything that has any personal information (documents, passwords, etc) in the first place. If they looked at some porn, big deal. Unprofessional, yes. Big deal? No. Just wipe it from your computer and move on with your life.
You might be surprised. My motorcycle will keep track of the top speed it has reached until you reset it. I got it back from a service once shortly after I had reset it, and found the top speed it had recorded was 129.3 MPH. I didn't put that kind of speed on it, so it had to have been the mechanic during the test ride LOL. I will give him the benefit of the doubt in not knowing that the bike did record that in the trip computer, as not all of them do, but it was kind of funny. I guess it wouldn't have been funny had he wrecked it at that speed, but since it came back OK and everything was fine with it. No harm, no foul
The point being, techs aren't always the brightest of folks <g>
that is strange. I agree techs can be brain dead and probably do stupid stuff all the time. I would think Apple had some training or guidelines in place to steer the employees to the right path.
I sure hope not all Apple techs are like this.
But getting back to the OP, why are you unwilling to take this up with a manager?
The Genius Room in Back of House where they do the repairs in Apple Stores is under video surveillance, and at the small store I worked at, it was rare that there was only one Genius back there working. The room was usually packed with Geniuses doing repairs.
So if you're worried that a Genius was watching porn on your laptop after it was repaired, and doing something else that makes you worried about touching the keyboard now, ... while it's not impossible, it's extremely unlikely (unless they're hoping to get fired).
So if you're worried that a Genius was watching porn on your laptop after it was repaired, and doing something else that makes you worried about touching the keyboard now, ... while it's not impossible, it's extremely unlikely (unless they're hoping to get fired).
Ducati? Can't think of too many bikes that do this unless you've got a speedo healer.You might be surprised. My motorcycle will keep track of the top speed it has reached until you reset it. I got it back from a service once shortly after I had reset it, and found the top speed it had recorded was 129.3 MPH. I didn't put that kind of speed on it, so it had to have been the mechanic during the test ride LOL. I will give him the benefit of the doubt in not knowing that the bike did record that in the trip computer, as not all of them do, but it was kind of funny. I guess it wouldn't have been funny had he wrecked it at that speed, but since it came back OK and everything was fine with it. No harm, no foul
The point being, techs aren't always the brightest of folks <g>
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