Hello, my dad just ordered an iPhone 12 Pro Max for me using Apple finance. My question is: will Apple allow me to pick up using my identification because my dad is on holidays; therefore, he is unavailable.
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Resolved Apple Store pickup
- Thread starter fx1111
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He used my apple id even the barcode is saved in my current phone. There wasn't an option to set a pickup person.
I didn’t do in store pickup this time, but from the last time I did an in store pickup I can tell you that apple definitely checked my ID. As long as your name matches the name on the order (which I think it would, since he used your apple ID) then you should be good. If the order was in his name then you won’t be able to do the pickup.
If the names don’t match then he may be able to call apple and add a different pickup name.
If the names don’t match then he may be able to call apple and add a different pickup name.
If that's the case I think you should be fine if he used your Apple ID, as long as he put your name.
Just take your ID and you should be fine. As long as you both have the same last name they will let you take it. My wife has picked up things that I have ordered in my name and she was asked for her ID and they gave her the device without any trouble. As long as you have the order receipt on your phone you'll be fine.
Bazooka-joe
macrumors 603
They do check id's ion almost everything. I took my 12 pro max back to the Apple retail store yesterday and they wanted the Order number, proof of purchase and ID
Interesting for return because they never asked for an ID for my returns. They didn't even need to ask for my order number or proof of purchase. The device they have can scan your serial number and that will pull up the order number.
Bazooka-joe
macrumors 603
Well depends and where you live. Here in US and where I am they never ask for an ID when you return a product. They ask when it was purchased but don’t generally ask for a proof as they can actually scan the serial number and all the info is there.
I managed to change the pickup contact (which is me) with Apple customer services. Thanks to everyone for their help.