Apple Sued over 'Misleading' Advertising in Siri Depictions

[Darthdingo]

A guy from HuffPost Tech asked Siri the same questions as in the commercial and Siri screwed up on almost all of them. And no, this guy is not an illegal immigrant (or any immigrant). Watch and have fun.

To win this lawsuit, all the plaintiff's lawyer has to do is to ask the judge to talk to Siri

LOL classic

"It just works"

 

[laurim]

LOL classic

"It just works"

I watched the video. Siri worked most of the time. Siri didn't work when he didn't have the songs he requested, didn't have a list with the title "Band Names" and he didn't hit the OK button when he wanted to be called "Rock God" after he finally says it clearly. Seems like Siri worked as well as can be expected. What's your point again?

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Your analogy would be valid if there wasn't anything ever like a car for the masses yet. Siri, for most - is something they've never experienced before. A car is something most have. Expectations and understanding of the technology is different.

Really, an iPhone isn't a luxury item? I suppose the auto parking feature on certain luxury cars works exactly like it does in the commercials. And I love the way navigating devices like Garmin or Tom Tom ALWAYS take you in the right direction and never lose the satellite signal. These devices frequently fail in the ONLY job they are supposed to do but I guess that's ok for them

 

[samcraig]

I watched the video. Siri worked most of the time. Siri didn't work when he didn't have the songs he requested, didn't have a list with the title "Band Names" and he didn't hit the OK button when he wanted to be called "Rock God" after he finally says it clearly. Seems like Siri worked as well as can be expected. What's your point again?

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Really, an iPhone isn't a luxury item? I suppose the auto parking feature on certain luxury cars works exactly like it does in the commercials. And I love the way navigating devices like Garmin or Tom Tom ALWAYS take you in the right direction and never lose the satellite signal. These devices frequently fail in the ONLY job they are supposed to do but I guess that's ok for them

You missed the point for the most part. Cars parking themselves is a decent example. But that's not remotely mentioned in the post I was responding to.

And I never said it was OK for them to do it. I stated that there are some things which are widely accepted and known since they are established technologies. Further - this thread isn't about Garmin, Ford, Tom Tom, Pizza Hut, GE or anyone. It's about Apple. And about it's representation of Siri. Ultimately whether someone else does it or not doesn't make it right or acceptable. Just like other cell phone manufacturers might have issues with their phones doesn't excuse Apple from handling theirs.

 

[TheBronx]

You missed the point for the most part. Cars parking themselves is a decent example. But that's not remotely mentioned in the post I was responding to.

And I never said it was OK for them to do it. I stated that there are some things which are widely accepted and known since they are established technologies. Further - this thread isn't about Garmin, Ford, Tom Tom, Pizza Hut, GE or anyone. It's about Apple. And about it's representation of Siri. Ultimately whether someone else does it or not doesn't make it right or acceptable. Just like other cell phone manufacturers might have issues with their phones doesn't excuse Apple from handling theirs.

Yeah but this lawsuit is pretty dumb hehe. It's going nowhere.

 

[laurim]

You missed the point for the most part. Cars parking themselves is a decent example. But that's not remotely mentioned in the post I was responding to.

And I never said it was OK for them to do it. I stated that there are some things which are widely accepted and known since they are established technologies. Further - this thread isn't about Garmin, Ford, Tom Tom, Pizza Hut, GE or anyone. It's about Apple. And about it's representation of Siri. Ultimately whether someone else does it or not doesn't make it right or acceptable. Just like other cell phone manufacturers might have issues with their phones doesn't excuse Apple from handling theirs.

And you missed MY point. ALL products are advertised in the most perfect light. Why should Apple be held to a higher standard than any other company? It's unreasonable to expect perfect performance every time in real life unless you are a total naive idiot. Food shown on tv is totally different than real life. Guess I should sue McDonalds because when I get my Big Mac it doesn't look as good as the one on tv. Or, I can put on my big girl pants and not buy Big Macs anymore if it bothers me so much.

Boohoo! I can't believe everything I see on tv!!!! What, magic doesn't actually exist? Advertising makes things look perfect and they're not *sniff* You have to pay me because now I know there's no Santa!! I haven't suffered any real damages but you have to pay me anyway.

 

[samcraig]

And you missed MY point. ALL products are advertised in the most perfect light. Why should Apple be held to a higher standard than any other company? It's unreasonable to expect perfect performance every time in real life unless you are a total naive idiot. Food shown on tv is totally different than real life. Guess I should sue McDonalds because when I get my Big Mac it doesn't look as good as the one on tv. Or, I can put on my big girl pants and not buy Big Macs anymore if it bothers me so much.

Boohoo! I can't believe everything I see on tv!!!! What, magic doesn't actually exist? Advertising makes things look perfect and they're not *sniff* You have to pay me because now I know there's no Santa!! I haven't suffered any real damages but you have to pay me anyway.

Hyperbole is hyperbole. I hope you had fun writing your post though. Personally I think the lawsuit is ridiculous. At the same time - I also think that Apple has misrepresented Siri to the public - if for no other reason than it is "hiding" behind a "beta" label.

 

[laurim]

Hyperbole is hyperbole. I hope you had fun writing your post though. Personally I think the lawsuit is ridiculous. At the same time - I also think that Apple has misrepresented Siri to the public - if for no other reason than it is "hiding" behind a "beta" label.

How is Siri misrepresented? That's what I don't get. Siri CAN execute all the commands in the commercials assuming you have the songs the guy asks for and has a list called "Band Names" to add to. The commercial was showing how Siri works in THAT guy's life under HIS circumstances. That's no lie. There's a disclaimer that says for the purpose of the commercial the response times were shortened (besides the fact that response times are largely affected by your particular internet connection). I don't see where there is any deception. When *I* ask Siri where the nearest hair salon is, she tells me. When I was in Manhattan and needed to know where the nearest drugstore was so I can buy a case of Diet Coke, she showed me on a map with a gps ball to guide me. When I asked her to call me "Sexy Bitch", she now does. When I asked her how old George Clooney is, she brought up his fact sheet. When I asked her how deep Lake Superior is, she told me. How many disparate answers does she have to come up with before people will admit that she's pretty awesome? How can they possibly show a feature any better when it is so dependent on the user and their circumstances (like what music they own and how well they can enunciate)?

 

[TheBronx]

How is Siri misrepresented? That's what I don't get. Siri CAN execute all the commands in the commercials assuming you have the songs the guy asks for and has a list called "Band Names" to add to. The commercial was showing how Siri works in THAT guy's life under HIS circumstances. That's no lie. There's a disclaimer that says for the purpose of the commercial the response times were shortened (besides the fact that response times are largely affected by your particular internet connection). I don't see where there is any deception. When *I* ask Siri where the nearest hair salon is, she tells me. When I was in Manhattan and needed to know where the nearest drugstore was so I can buy a case of Diet Coke, she showed me on a map with a gps ball to guide me. When I asked her to call me "Sexy Bitch", she now does. When I asked her how old George Clooney is, she brought up his fact sheet. When I asked her how deep Lake Superior is, she told me. How many disparate answers does she have to come up with before people will admit that she's pretty awesome? How can they possibly show a feature any better when it is so dependent on the user and their circumstances (like what music they own and how well they can enunciate)?

Yes sir. Everyone is looking for a handout, including the fool involved in this suit. It will be promptly dismissed!

 

[laurim]

Yes sir. Everyone is looking for a handout, including the fool involved in this suit. It will be promptly dismissed!

It's stupid lawsuits like this that make every other American commercial or product package have disclaimers like "Don't try this at home (you moron)" or "Serving Suggestion (you idiot, there's no bacon strips in this box of pancake mix)", "Your mileage may vary (because you drive like a nut job)" or "Don't use this hair dryer in the bathtub (you ****** moron)". It's embarrassing.

 

[TheBronx]

It's stupid lawsuits like this that make every other American commercial or product package have disclaimers like "Don't try this at home (you moron)" or "Serving Suggestion (you idiot, there's no bacon strips in this box of pancake mix)", "Your mileage may vary (because you drive like a nut job)" or "Don't use this hair dryer in the bathtub (you ****** moron)". It's embarrassing.

Yes, I guess Apple will have to add the disclaimer "Siri is not really a human being" to its commercials

 

[laurim]

Yes, I guess Apple will have to add the disclaimer "Siri is not really a human being" to its commercials

or "Siri can't read your mind" or "Siri isn't omniscient" or maybe "Siri isn't perfect but is still better at giving good information than the typical human is"