I loved Apple, but as someone who is moving back to Hong Kong soon.
There is really no reason to stay with Apple in Hong Kong/China.
We pay the same price if not higher, but get less supports.
Hong Kong is one of those region where return or exchange are not an option.
(Exchange only if Apple deem defective, eg. No exchange for bent fresh out of the box iPad Pro)
Yes, I know that frauds and scams are an issue, but shouldn't be an excuse for providing less for legitimate customers.
Conclusion is, Apple wasn't providing exceptional service to differentiate themselves from other competitors.
So, when stuff like recent events happen, it's easy for Chinese to switch to another ecosystem.
*PS. iTunes Store was never attractive to the average Chinese, it has little Chinese contents...
But they do have crap tons of region locked licenses paid movies, music and TV apps like Netflix and Spotify... with foreign and local contents. (They are legit, as long as you use it within China. Excluding Hong Kong)
There is really no reason to stay with Apple in Hong Kong/China.
We pay the same price if not higher, but get less supports.
Hong Kong is one of those region where return or exchange are not an option.
(Exchange only if Apple deem defective, eg. No exchange for bent fresh out of the box iPad Pro)
Yes, I know that frauds and scams are an issue, but shouldn't be an excuse for providing less for legitimate customers.
Conclusion is, Apple wasn't providing exceptional service to differentiate themselves from other competitors.
So, when stuff like recent events happen, it's easy for Chinese to switch to another ecosystem.
*PS. iTunes Store was never attractive to the average Chinese, it has little Chinese contents...
But they do have crap tons of region locked licenses paid movies, music and TV apps like Netflix and Spotify... with foreign and local contents. (They are legit, as long as you use it within China. Excluding Hong Kong)