Apple to Charge $69 to Replace a Lost or Broken AirPod

[MacRumors]

On its iPhone Service Pricing page, Apple recently updated its repair and replacement costs for AirPods, which went on sale earlier this week.

Apple doesn't appear to be offering AppleCare+ for AirPods, instead providing a standard one-year warranty that's available on all Apple products. If the AirPods need service during that one year period, all work will be covered for free.

After the one-year warranty has expired, Apple will charge a $69 fee for out-of-warranty service repairs. Battery service for AirPods that lose battery capacity is free during the one-year warranty period or $49 out of warranty.

If you lose or damage one of the AirPods or the charging case, Apple will charge $69 for a replacement, regardless of whether or not the AirPods are still under warranty. The pricing in Apple's support document is U.S. pricing, and will vary based on country.

AirPods first went on sale Tuesday morning with shipment dates as early as December 21, but supplies were quickly exhausted. Within an hour, delivery estimates slipped to December 29, and shortly after that, fell again to four weeks.

AirPods orders placed today in the United States will not ship out for six weeks, arriving to customers towards the end of January. Apple is expected to start offering AirPods in stores starting next week, so customers who did not get a chance to pre-order may still be able to get a set of AirPods.

Apple has said stores will be receiving "regular AirPods shipments," but supplies are likely to be tight as demand is high.

Priced at $159, AirPods are wire-free Bluetooth-equipped headphones that are able to provide up to five hours of music playback. AirPods use a new Apple-designed W1 chip to quickly switch between devices, and include features like touch-based controls and Siri. AirPods charge via an included charging case and a Lightning cable.

Article Link: Apple to Charge $69 to Replace a Lost or Broken AirPod

 

[sikachu]

I know that a lot of credit cards are offering purchase protection including lost. I wonder if, say, "losing one side of AirPod" would be eligible for a claim?

 

[2457282]

I guess I will be really careful with my airpods after the year of warranty. I am hoping to have them last at least 2 years before needing to replace.

 

[michial]

Very reasonable to allow one offs and servicing. Any word on software updates for these?

 

[2010mini]

I know that a lot of credit cards are offering purchase protection including lost. I wonder if, say, "losing one side of AirPod" would be eligible for a claim?

Hope so.

 

[JM]

Can I buy just one?

 

[pat500000]

Ouch. But hey...that's the price to pay if you lose one.

 

[raniel]

It looks horrendous

 

[WiiDSmoker]

So basically if you want a second pair of AirPods for yourself or a gift, just claim to Apple you lost them and you'll get a discount

 

[dannyyankou]

PSA to put them in the case when you're not using them.

 

[kemal]

I suppose that includes shipping? At least they are doing something.

 

[orandy]

Total ******* ripoff.

Tim Cook is a joke. The sooner he is fired, the sooner they can get someone in there to save Apple.

How this incompetent has lasted this long is beyond belief.

 

[Brookzy]

I suppose that includes shipping? At least they are doing something.

Shipping is about $7/£7 extra. The prices are for in-store service.

 

[IAmGLaDOS]

On its iPhone Service Pricing page, Apple recently updated its repair and replacement costs for AirPods, which went on sale earlier this week.

Apple doesn't appear to be offering AppleCare+ for AirPods, instead providing a standard one-year warranty that's available on all Apple products. If the AirPods need service during that one year period, all work will be covered for free.

After the one-year warranty has expired, Apple will charge a $69 fee for out-of-warranty service repairs. Battery service for AirPods that lose battery capacity is free during the one-year warranty period or $49 out of warranty.

If you lose or damage one of the AirPods or the charging case, Apple will charge $69 for a replacement, regardless of whether or not the AirPods are still under warranty. The pricing in Apple's support document is U.S. pricing, and will vary based on country.

AirPods first went on sale Tuesday morning with shipment dates as early as December 21, but supplies were quickly exhausted. Within an hour, delivery estimates slipped to December 29, and shortly after that, fell again to four weeks.

AirPod orders placed today in the United States will not ship out for six weeks, arriving to customers towards the end of January. Apple is expected to start offering AirPods in stores starting next week, so customers who did not get a chance to pre-order may still be able to get a set of AirPods.

Apple has said stores will be receiving "regular AirPods shipments," but supplies are likely to be tight as demand is high.

Priced at $159, AirPods are wire-free Bluetooth-equipped headphones that are able to provide up to five hours of music playback. AirPods use a new Apple-designed W1 chip to quickly switch between devices, and include features like touch-based controls and Siri. AirPods charge via an included charging case and a Lightning cable.

Article Link: Apple to Charge $69 to Replace a Lost or Broken AirPod

I'm just happy they have a program like this

 

[Brookzy]

So basically if you want a second pair of AirPods for yourself or a gift, just claim to Apple you lost them and you'll get a discount

$69 x 3 is a lot more than $159...

 

[BMcCoy]

Thank goodness we have the Sale of Goods Act in the UK, mandating a much longer warranty than 1 year.

 

[randymac09]

Total ******* ripoff.

Tim Cook is a joke. The sooner he is fired, the sooner they can get someone in there to save Apple.

How this incompetent has lasted this long is beyond belief.

It's a ripoff to offer a reasonably priced option to purchase 1/3 of a whole item in the chance you're irresponsible and lose one of your AirPods?

Edit: Sorry, 1 headphone is 1/3 of the whole item, not 1/2, as another user pointed out to me. Carry on.

 

[TMRJIJ]

I can feel my wallet aching right now. Glad this EarPod design fits very well in my ears.

 

[dannys1]

Total ******* ripoff.

Tim Cook is a joke. The sooner he is fired, the sooner they can get someone in there to save Apple.

How this incompetent has lasted this long is beyond belief.

Can't tell if this is sarcasm or not.

 

[AppleB]

So basically if you want a second pair of AirPods for yourself or a gift, just claim to Apple you lost them and you'll get a discount

You would have to do it twice because the article says if you lose one they replace for $69.

 

[impulse462]

Now, an event that happens all the time if you take the subway (people bumping into you), or run outside can cost you $69. LOL. Biggest joke of a product Apple has come out in a long time.

But oh wait I know what people will tell me "don't bump into people" or "move to Montana" or "just don't seek human contact"

 

[indychris]

$69 x 3 is a lot more than $159...

Granted, my math is by now considered 'old school', but I'm glad to see it still works! I was worried there for a minute that my noggin calculator had a fatal memory error.

 

[indiekiduk]

Same price for repair vs lost? Looks like they couldn't be bothered to think about this pricing at all.

 

[TMRJIJ]

Total ******** ripoff.

Tim Cook is a joke. The sooner he is fired, the sooner they can get someone in there to save Apple.

How this incompetent has lasted this long is beyond belief.

First post and already you're not off to a good start.

 

[AppleB]

Now, an event that happens all the time if you take the subway (people bumping into you), or run outside can cost you $69. LOL. Biggest joke of a product Apple has come out in a long time.

But oh wait I know what people will tell me "don't bump into people" or "move to Montana" or "just don't seek human contact"

Or just don't buy them.